Để bảo đảm tính chân thực của điểm đánh giá được hiển thị, chúng tôi không chỉ tính số điểm trung bình. Thay vào đó, chúng tôi xem xét mức độ tin cậy của đánh giá và ngày lưu trú của khách để xác định số điểm đánh giá cuối cùng.
Đánh giá đã xác thực
Vị trí4.5
Trang thiết bị4.5
Dịch vụ4.5
Vệ sinh4.5
Lọc theo:
Sắp xếp theo:
Tất cả đánh giá(54)
Đánh giá tích cực(43)
Đánh giá có ảnh/video(17)
Đánh giá tiêu cực(3)
PoodleOBailey
Room In The House
Lưu trú vào thg 7, 2023
Vợ chồng
10 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 10, 2023
This hotel in Avignon offers a great location, with a short 10-minute drive to the city center. The availability of free parking is a convenient perk. The rooms are spacious and well-maintained, providing a comfortable stay. Although the rooms are located on the second floor, the hotel staff is helpful and assists with luggage. The highlight is the amazing breakfast served in the garden, where guests can enjoy fresh orange juice from an automatic machine. The hotel also features a spa with a pool, whirlpool, steam room, and sauna that are open until late, allowing guests to relax and unwind.
We had such a lovely stay last year we decided to return and were not disappointed! We spent two nights as part of a Secret Escapes deal. We stayed in room 35 which again is a park room on the ground floor with a pretty terrace overlooking the interior garden. This one seemed slightly more modern but perhaps slightly smaller than the one last year on the opposite side and the bathroom certainly looked recently refurbished. Still very nice and included a large king size bed. External and internal table and seating. Dressing table, fridge, tea coffee facilities and safe. Loads of storage and large bathroom with shower. Pool area was also very nice as well and opens early so you can swim before breakfast. Also heated. Great selection at breakfast which is a buffet where you can eat on the terrace as well. The staff were yet again superb. Special mention to Patrick the porter and Marie-Jo, Lily and Lois who were wonderful at breakfast. Just as good as we remember!
Dịch
Phản Hồi Từ Khách Sạn: Dear Customers, We would like to thank you for taking the time to publish your review and for your lovely comments. We are delighted that you enjoyed your stay with us and that you appreciated our staff, your room as well as our Gastronomic restaurant and our outdoor swimming pool. We hope to have the pleasure to welcome you again in the near future. Sincerely yours. Sylvie et Philippe BOUCHER
Nicholas S
Lưu trú vào thg 9, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 27 thg 9, 2024
A really delightful hotel - an oasis in a slightly unlikely location. Rooms very comfortable, super bathrooms and the staff were charming, friendly and very attentive. The gardens are delightful and the spa a good feature. Great food and a great place to stay.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guests, We would like to thank you for taking the time to publish your review and for your lovely comments. We are delighted that you enjoyed your stay with us and that you appreciated your room as well as our Gastronomic restaurant and our spa. We hope to have the pleasure to welcome you again in the near future. Sincerely yours. Sylvie et Philippe BOUCHER
RobAfrica
Lưu trú vào thg 9, 2024
Vợ chồng
2.0/5
Đăng tải vào 14 thg 9, 2024
Location is just okay. Spa is good facility (steam, sauna, pool), but we didn't try any treatments. However, the overall service is terrible. My wife and I had to laugh at just how bad the service was in the hotel. We wanted a glass of wine and a charcuterie platter the evening of our stay. The outside patio is a great place to relax, but the service is absent. Firstly some of the tables had not been cleared (in 2 hours that we sat there they never got cleared). So we cleared a table and moved stuff to the other table. Eventually found a waiter who was hiding and looking at his phone and managed to order a bottle of wine and a cheese board (you have to order from room service). The waiter never proactively checked on us again in 2 hours! At one stage we walked to reception where 7 staff members were just hanging around chatting. We noticed several other guests seeming to also want a drink and to just hang out, but there is no welcoming service inside or out. I'd skip the hotel and rather choose one of the other options in Avignon.
Dịch
LesleyLane
Lưu trú vào thg 8, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 22 thg 8, 2024
We booked this hotel for 1 night on a road trip from Paris to Monaco. I could have spent a week here. The grounds are amazing. It reminded me of the resort hotels in Cuernavaca Mexico. The rooms surrounded a courtyard area that was full of trees, flowers, shrubs, outdoor tables for breakfast, and outdoor games. It was an extremely relaxing atmosphere. The room was great. Large room, king bed, furnishings fit for a king. The bathroom was large with a walk-in shower. Two sinks, large vanity. As a Hilton Platinum member we received free breakfast which included breakfast brought to the room. However, you had more options if you went to the restaurant for breakfast (i.e. extra charge with room service for eggs - free at the restaurant). The negative - the front desk really pushed the restaurant which is a Michelin restaurant. So, very expensive. Every time we asked about nearby restaurants we were told we should eat on site. Luckily we had a car and went to a local 'taco' shop. If you don't have a car, Uber Eats has several options. Also, it isn't in the best area. We were a little nervous driving in. But, once you arrive, you drive in through a walled property and it is very nice. They have a bellman who will help you with your luggage. Particularly helpful if you are on the second floor. All in all, this place was amazing. Especially if you are looking for a week of R&R.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guests, We would like to thank you for taking the time to publish your review and for your lovely comments. We are delighted that you enjoyed your stay with us and that you appreciated your room as well as our services and grounds. We hope to have the pleasure to welcome you again in the near future. Sincerely yours. Sylvie et Philippe BOUCHER
Susangal
Lưu trú vào thg 7, 2024
Gia đình
3.0/5
Đăng tải vào 31 thg 7, 2024
My niece and I spent two nights at this lovely hotel.. We stayed in the main house in a large very comfortable room. The bathroom was very modern and the bed and room quite comfortable. The grounds are lovely and our facials at the spa were very good. However, the location in an industrial area about 15 minutes from Avignon is not that good. We felt a bit captive as we did not have a car. As a result we were only able to eat our evening meals in the high end restaurant at the hotel. And that is where we did not have a good experience. The food is expensive but very good. However, our service was not good. The first night it was just okay and our dinner with wine took a long time with slow uneven attention. But with no where to go, it was not a problem. On the second night we were made to feel very uncomfortable. We had been given a bottle of wine by our private guided tour company and we brought it to our dinner as it was our last night in France. The maitre d' acted as if we had committed a terrible sin. From that point on we were completely ignored. He did not give us menus --- we had to ask a server for them after 20 minutes. We had to ask for the amuse bouche that everyone else was getting and it continued on for the rest of a long dinner. The only staff member who was gracious was the sommlier who helped with our wine and brought us a cooler for the table. In looking around the dining room others were getting good service but they were couples or families with men in them. We don't know if the problem was that we brought our own wine, we were two women or that we were Americans but we were very disappointed as we had wanted our last dinner to be a nice occasion. When I mentioned our disappointment at check out they were very nice and apologetic but we still did not have a good experience with our meal. It is unfortunate as the hotel itself is quite nice if a bit "snobinard".
Dịch
Cathy K
Lưu trú vào thg 7, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 16 thg 7, 2024
What a gem this place is. My husband and I are still gushing over how lovely it was. The pictures and description on the website are so glowing, I honestly braced myself to not be disappointed (as that has happened before). From the moment we walked in the lobby, til the moment we left, I felt like we were in paradise. Our room was beautiful, even lovelier in person. The private terrace was so peaceful, after we left, we somewhat regretted not staying a few extra days and doing nothing. The food is excellent too. I didn’t have time to try out the spa. Le Pontet is about 15 minutes drive by Uber to Avignon. We found this very easy. The hotel also has parking if you’d rather rent a car. I think it’s the perfect way to be close to the action and enjoy some quiet time. You won’t be disappointed.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guests, We would like to thank you for taking the time to publish your review and for your lovely comments. We are delighted that you enjoyed your stay with us and that you appreciated your room as well as our Gastronomic restaurant. We hope to have the pleasure to welcome you again in the near future. Sincerely yours. Sylvie et Philippe BOUCHER
rwlid
Lưu trú vào thg 6, 2024
Vợ chồng
3.0/5
Đăng tải vào 29 thg 6, 2024
The hotel itself is reasonably ok but it is in a poor location in Le Pontet a suburb and is a 15-minute taxi ride from the center of Avignon. Our room was on the whole good. it was a reasonable size and had a little courtyard. If you want to eat somewhere other than the hotel restaurants which are expensive, there is very little scope apart from Napoli Pizza which is very good and about a 5-minute walk – See separate review. Also, no bar soap in the bathroom or shower which seems to be a hotel trend that I find very irritating.
Dịch
Tài Khoản Khách
Lưu trú vào thg 3, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 1 thg 3, 2024
We spent two nights as part of a Secret Escapes deal. We stayed in room 25 which is a park room on the ground floor with a pretty terrace overlooking the interior garden. It looked and felt like a mini villa. Very spacious. Large king size bed. External and internal table and seating. Dressing table, fridge, tea coffee facilities and safe. Loads of storage and large bathroom with shower. Pool area was also very nice as well and opens early so you can swim before breakfast. Also heated. Great selection at breakfast too where you can eat on the terrace as well. The hotel is next to a primary school so during the day during term time you can hear the kids playing. It did not disturb us at all, it sounded like they were having a great time! Great hotel and would recommend.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guests, We would like to thank you for taking the time to publish your review and for your lovely comments. We are delighted that you enjoyed your stay with us and that you appreciated your room as well as our swimming pool and buffet breakfast . We hope to have the pleasure to welcome you again in the near future. Sincerely yours. Sylvie et Philippe BOUCHER
Tài Khoản Khách
Lưu trú vào thg 7, 2023
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 31 thg 7, 2023
The hotel is about 10 minutes drive from Avignon and is approached through a commercial area but once inside is an absolute tranquil haven. There is ample parking and staff were quick and helpful at check in. The rooms are layed out around a courtyard and pool. They are beautifully appointed and comfortable with seating outside and ours was 2 steps from a peaceful pool. Dinner was served outside and was an exquisite set menu with an extensive wine list.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guests, We would like to thank you for taking the time to publish your review and for your lovely comments. We are delighted that you enjoyed your stay with us and that you appreciated your room as well as our Gastronomic restaurant and our swimming pool. We hope to have the pleasure to welcome you again in the near future. Sincerely yours. Sylvie et Philippe BOUCHER
Tài Khoản Khách
Lưu trú vào thg 7, 2023
Du lịch cùng bạn bè
4.0/5
Rất Tốt
Đăng tải vào 30 thg 7, 2023
If you want to walk around the old town of Avignon after dinner, this is not your spot. If you want to be 15 minutes away in a quiet spot with beautiful landscaping, indoor and outdoor pools, spa, and access to five star dining, you should consider this spot.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guests, We would like to thank you for taking the time to publish your review and for your lovely comments. We are delighted that you enjoyed your stay with us and that you appreciated your room as well as our Gastronomic restaurant and our spa. We hope to have the pleasure to welcome you again in the near future. Sincerely yours. Sylvie et Philippe BOUCHER