BDitty
ngày 3 tháng 8 năm 2024
The team at The Reef were always friendly and helpful. Anytime I asked for something, it was almost always delivered immediately. Thank you, team.
The resort was beautiful, especially the pool and the gym looked great however I didn’t use it. The room I stayed in was spacious. The bed was super comfortable. The WiFi in the room however wasn’t the strongest so there was no watching Netflix in the room. Just as well I had shows downloaded on my iPad. The proximity to the beach was great, a few steps down and you’re practically in the water with access to water activities such as kayaking, jet skis and parasailing among the few which made it convenient when you didn’t want to leave the resort.
The breakfast buffet had a good range with a beautiful view. Would like to see an espresso machine given they’re available in the cafe.
The improvement areas for me:
1. There were a lot of housekeeping and maintenance staff around all the time. At times, getting a lift to the top level in the second building (I think 18), it would stop upwards of 4-5 times, but when the lift stopped, the staff wouldn’t get in, so it made it pointless.
2. Appreciate this wouldn’t apply to most, but being a smoker and staying in the second building and there only being one designated smoking area on the other end of where my room was, which also sadly felt like a back of a car park when I was still in the resort was inconvenient.
3. There was only one restaurant in the resort. Whilst breakfast was fine, the a la cart menu felt limited and quite expensive for what you got.
4. There is no room service. Inconvenient because I was unwell during my stay. The other suggestion is that this should be briefed in upon checking in
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