Các khách sạn ở gần Công viên giải trí Lourdes Grotto, Baguio

Room was clean and spacious. The room I booked has a balcony that had a very nice Mountain view. There was breakfast included and I had that at the balcony of my room with that great view. There was vendor passed by selling Taho too and many went down to get one! The location is a bit far from the city center, but very close to the Mirador Hill Peace Memorial. I just walked there from the hotel. The sound proof was not great and there was chimes from the lift. So you will hear people talking and steps when they pass the corridor, when the lift arrives every time, when people talk at the balcony or turn on the TV a bit loud. Anyhow, the bed and blanket were comfy with hot shower. I had quite a comfort stay.

Owell and the rest of the service team were excellent! Save for Lilia who didnt know to offer service water during breakfast and charged me with bottled water. The very tight space at the parking was a lowlight, so was the noise from staff talking and guests walking by the stairs (we were in room 206).

Chúng tôi rất hài lòng với chỗ ở tại khách sạn. Phòng sạch sẽ, ấm cúng và thoải mái, nhân viên thân thiện và nhiệt tình. Nhìn chung, đây là một kỳ nghỉ tuyệt vời, đáng để giới thiệu.

Chúng tôi đã có một kỳ nghỉ đáng yêu tại khách sạn. Nó gần trung tâm thành phố và nằm trên một ngọn đồi. Vì vậy, việc bắt một chiếc taxi Grab gặp một chút khó khăn. Tuy nhiên, lễ tân rất dễ gần và sẵn sàng giúp chúng tôi đưa đón đến bất cứ nơi nào chúng tôi sắp đến. Chúng tôi rất thích ngắm cảnh từ phòng của mình và đặc biệt là từ khu vực ăn sáng. Sẽ có sự khác biệt nếu có những chiếc móc trong phòng tắm và một số móc treo ở tủ quần áo để treo quần áo của chúng ta. Nhìn chung, chúng tôi đã có khoảng thời gian tuyệt vời tại Uphill Hotel.

This was our second stay at Travelite Legarda. We usually go to Baguio every January. During our previous visit, we stayed at Travelite Express Hotel near Burnham Park, and the following year we decided to try Travelite Legarda. This is now our second time staying here. We initially checked in to Room 321 and noticed that there was no hot water in the room. I immediately asked for assistance from the front desk because hot water is really important, especially since Baguio is very cold. FO Ericka and HK Arnold assisted us and helped transfer us to another room with hot water, Room 309. At around 9:32 PM, we had already transferred to the new room. Since the hot water was working, I started taking a shower. After a few minutes, two male guests suddenly opened our room, which shocked us because they were able to access the room. The two guests said that the front office had also assigned Room 309 to them. After I finished my shower, I waited for any staff or front office personnel to come, knock, or at least apologize for what happened—but no one came. I was really shocked and disappointed. I also work in the hotel industry, so I understand that mistakes can happen, but this situation was clearly a serious negligence. At the very least, an apology should have been given to the guest. I don’t know if the staff were busy or unaware, but this experience was not good for any guest. I hope this incident will not happen again to other guests in the future.