Các khách sạn ở gần Công viên Camp John Hay, Baguio

Returning Guest Disappointed – Urgent Improvement Needed Stay: 15-17/Nov/25 Status: Returning Guest We returned hoping for improvements after our last critical review, but found significant service failures persist. Management must urgently address these issues before our planned January visit. * Room Welcome: Cookies appreciated, but a Baguio Rose flower stalk would be a more meaningful gesture. * Housekeeping: Towels placed on the floor for replacement were simply re-hung; we had to call for clean ones. * Front Desk: Only one staff member on duty led to three unanswered calls at night. This poses a serious safety risk in an emergency. * Food (Breakfast): HORRIBLE quality. The buffet lacked creativity, was visually unappetizing, and items like the sausage were inedible. The Chef needs immediate supervision. Management/GM: Please give these critical points your special attention. We need to see positive improvements in January; otherwise, we will seek other accommodations.

Chúng tôi rất hài lòng với chỗ ở tại khách sạn. Phòng sạch sẽ, ấm cúng và thoải mái, nhân viên thân thiện và nhiệt tình. Nhìn chung, đây là một kỳ nghỉ tuyệt vời, đáng để giới thiệu.

This was our second stay at Travelite Legarda. We usually go to Baguio every January. During our previous visit, we stayed at Travelite Express Hotel near Burnham Park, and the following year we decided to try Travelite Legarda. This is now our second time staying here. We initially checked in to Room 321 and noticed that there was no hot water in the room. I immediately asked for assistance from the front desk because hot water is really important, especially since Baguio is very cold. FO Ericka and HK Arnold assisted us and helped transfer us to another room with hot water, Room 309. At around 9:32 PM, we had already transferred to the new room. Since the hot water was working, I started taking a shower. After a few minutes, two male guests suddenly opened our room, which shocked us because they were able to access the room. The two guests said that the front office had also assigned Room 309 to them. After I finished my shower, I waited for any staff or front office personnel to come, knock, or at least apologize for what happened—but no one came. I was really shocked and disappointed. I also work in the hotel industry, so I understand that mistakes can happen, but this situation was clearly a serious negligence. At the very least, an apology should have been given to the guest. I don’t know if the staff were busy or unaware, but this experience was not good for any guest. I hope this incident will not happen again to other guests in the future.

⭐️⭐️⭐️⭐️⭐️ Khách sạn sạch sẽ, phòng thơm tho, thủ tục nhận/trả phòng dễ dàng, nhân viên thân thiện và niềm nở. Kết nối Wi-fi tốt. ⭐️⭐️⭐️ Bữa sáng tự chọn: Thức ăn ngon nhưng lựa chọn hơi hạn chế, chủ yếu là thịt heo/bò, tôi hy vọng sẽ có thêm rau và hải sản. Và tôi hy vọng sẽ có trứng, đừng chiên trứng tại chỗ nếu không sẽ phải xếp hàng dài. ⭐️⭐️ Vị trí tốt nhất nếu bạn có xe riêng 😊 Chỉ hơi xa trung tâm thị trấn một chút. Ở đây không có nhiều taxi nên bạn thực sự không có lựa chọn nào khác, bạn có thể đặt xe Grab (giá taxi Grab khoảng 200 đô la trở lên, nhưng nếu bạn là khách quen thì chỉ khoảng 100 đô la hoặc ít hơn). Một điều cần lưu ý là đoạn đường lên sảnh chính của khách sạn khá dốc, đường dốc xoắn ốc rất khó đi nếu bạn không quen lái xe, hy vọng sẽ có người giúp bạn lên xuống xe để tránh va chạm và tai nạn.

⭐️⭐️⭐️⭐️4/5 Our stay at Hotel Urban Khotel (Kurban Hotel) in Baguio was truly enjoyable. From the moment we arrived, we were warmly welcomed by the staff. They were consistently polite, attentive, and always willing to assist, which really made a difference in our overall experience. The cleanliness of the hotel is outstanding. Rooms, hallways, and common areas are spotless, and you can tell that housekeeping takes pride in their work. The rooms are well-kept, comfortable, and provide everything you need for a relaxing stay. Another highlight is the location. The hotel is conveniently situated—close enough to the heart of Baguio for easy access to popular spots, yet far enough to enjoy a calm and peaceful atmosphere. It’s a great balance for both relaxation and exploring the city. The unlimited breakfast was a pleasant surprise. The food was tasty and filling, giving us the energy we needed to start our day of sightseeing. A bit more variety in the menu would be nice for guests staying multiple nights, but overall, it was a great perk. What we really loved was the view from the hotel—absolutely beautiful and one of the things that makes this stay memorable. Waking up to the cool Baguio breeze and a nice view is definitely a bonus. Overall, Hotel Urban Khotel (Kurban Hotel) exceeded our expectations. Clean, well-located, friendly staff, delicious breakfast, and great views—everything you’d want in a Baguio getaway. Highly recommended, and we would definitely stay here again!

No lock in bathroom and no drainage in bowl area. But overall, we have a great stay ‘coz it’s accessible in all needs. Thank you

The hotel and staff were fine . The amenities over the road were excellent. Great restaurants and patisserie. Location was a nightmare to get to and from Baguio centre . But that was mainly due to it being the busiest most unfriendly city in the Philipunes. Not to be recommended to westerners