Các khách sạn ở gần Trung tâm mua sắm Westside, Berne

From arrival it felt I was judged as I just came for hike and now in my going out clothes. 3am footsteps above ere so pound kept me awake, moving at that time caused me anxiety so I tried putting my headphones in. 7am it started again. I came to check out and mentioned it and basically was told off my the male reception most for not coming to them and then asked for city tax. Customer care was zero! I was tired and upset and all I got was rudeness. At 3am I don’t want to be moving room. I hasn’t asked for a refund. Maybe a coffee or a wave of the city tax would have been nice rather that this lack of regard. Never ever will I stay here again and I would highly appreciate a chat with the manager as I am not happy about this treatment.

The location is good for rail connections and tram into the city. The nearby area is mostly quiet with only a few shops and restaurants. The room was comfortable. The breakfast food choice was good, the restocking of food and tableware was at times slow, needs more staff checking regularly and refilling empty stations efficiently, especially the cheeses, hams, condiment pots, breads, tea mugs, and glasses. The reception staff member at checkout was unsure if we had paid for the room or not at check-in. We believed we had paid for the room but needed to pay for breakfast. We were given a bill for 1 night plus 4 days breakfast. Which is incorrect no matter if we had paid or not for the room at check-in. Confusing and doesn't leave you feeling confident about your bill.

Điều kiện vệ sinh của khách sạn là một trong những yếu tố quan trọng mà khách hàng cân nhắc khi lựa chọn chỗ ở. Một môi trường hợp vệ sinh, sạch sẽ không chỉ mang lại sự thoải mái cho con người mà còn đảm bảo sức khỏe và sự an toàn cho du khách. Vì vậy, các nhà quản lý khách sạn thường thực hiện một loạt các biện pháp để đảm bảo điều kiện vệ sinh của khách sạn đáp ứng các tiêu chuẩn nhất định, từ đó thu hút nhiều khách hàng hơn. Trước hết, việc dọn dẹp khách sạn cần phải bao quát đến từng chi tiết. Bao gồm phòng nghỉ, khu vực công cộng

I truly appreciate the staff at this hotel. • Upon arrival, the male staff welcomed me with a cheerful tone that immediately made me feel friendly and comfortable in Bern. • After check-out, the female staff kindly allowed me to store my baggage so I could enjoy a full day exploring the city. She also let me rest in the lobby while waiting for my train, without any hesitation. • Later, the same male staff noticed I had been waiting for a long time and thoughtfully suggested I visit a nearby shopping center. His advice was very helpful—it gave me a relaxing place to wait close to the train station, without the stress of rushing or walking too far to the platform.

It is hard to beat this hotel's location - close to the train station and the best parts of the old town. There is no front desk and all the formalities are done online before arrival. The rooms are small but very comfortable and clean. The shared facilities are very welcoming. I would stay at this hotel again.

A good hotel local to the city and accessible by tram, in a quiet location. The room we stayed in was clean and comfortable with a view of the city. The room contains a fridge stocked with refreshments that you have to pay for with tea and coffee provided. The bathroom contained little touches with sealed packets of ear buds, nail file and tooth picks which is nice touch. Buffet breakfast was good with a nice variety of food catering for all tastes however the plates are quite small so be prepared for a few trips back and forth to the buffet. The pool was good but cold when first entering so be prepared ro swim a few laps ro warm up.

Just one reminder for those who want to book this room as stated that they will provide ”2 king beds” in the room, that's totally not true, only 1 king size bed and 1 sofa bed only and the front office told us that this hotel did not have any rooms with 2 beds actually, so just be careful and unfortunately, the room provides a open kitchen, yet the cooker is not working for tourists staying in the hotel, you will have a free ticket for the local bus, but please do ask the front office unless you may not get it (luckily we search online and find out this, so we go back to the front office and ask for it) Other than that, the location of this hotel is very convenient, just few mins from the station.