Các khách sạn ở gần Trung tâm hội nghị Costa Rica National Convention Center, Ottawa

Room cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd. We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers.. A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out. In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve.

Everything was great specifically the girl at the front desk was awesome, she helped us when we had a problem with the door lock of our room, we tried everything but could not open it I guess the battery was dead. She was very helpful, whenever I would visit Ottawa I would definitely like to stay at the same hotel. Her name is Navneet I want to give her 10 stars, thanks Navneet.

The bed was comfortable and the breakfast buffet was great. The room was fairly quiet. The shower controls were modern. The only thing was no trash bags in the trash bins inside the room, and no bottled water included (had to bring my own). The garbage bags they provided after requesting them were too big lol. The cost was fairly expensive for just one night though manageable if splitting the cost with another guest.

good location. clean, comfortable room and kind staff. perfect experience in Canada.

This hotel is very clean and the location is close to all the main attractions. The facilities is good, I was able to use their swimming pool and other entertainment facilities. I would staying in this hotel again next time in Ottawa.

Fairmont Chateau Laurier là một địa danh mang tính biểu tượng tại Ottawa, mang đến sự kết hợp hoàn hảo giữa sự sang trọng, lịch sử và nét quyến rũ. Du khách có thể tham gia tour tham quan khách sạn có hướng dẫn viên để khám phá di sản phong phú của nơi này. Điểm nhấn độc đáo cho trải nghiệm này chính là Stewart, chú chó đại sứ được yêu mến của khách sạn. Chú chó Labrador đen thân thiện này từng được huấn luyện làm chó dẫn đường, giờ đây luôn chào đón du khách và thậm chí còn là nguồn cảm hứng cho bộ truyện thiếu nhi ”Stewart: Vua của Lâu đài”. Khách sạn sở hữu hồ bơi trong nhà tuyệt đẹp với không gian cổ điển, đậm chất lịch sử, tạo nên một chốn nghỉ ngơi yên bình sau một ngày khám phá. Vị trí đắc địa chỉ cách Đồi Quốc hội, Kênh đào Rideau và Chợ ByWard nhộn nhịp vài bước chân, cùng các bảo tàng và điểm tham quan nổi bật khác chỉ cách đó vài phút đi bộ. Dù bạn đến đây vì công việc hay giải trí, Fairmont Chateau Laurier đều mang đến một kỳ nghỉ tuyệt vời và đáng nhớ.

Where to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon.

The location is great that is walking distance from most of the attractions. The facilities are a bit old and there is an unpleasant smell in the corridor. In general it is great given the price.