Các khách sạn ở gần Trung tâm mua sắm Rideau Mall, Ottawa

Fast and friendly check in. For those that drive there are indoor and outdoor parking spots at the same cost which is an added bonus. Breakfast was far more than I expected and they even have little take away baggies you can grab if you plan to be out and about all day. They had juice, cookies, and snacks for your travels. I was very happy with my stay.

Room cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd. We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers.. A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out. In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve.

Everything was great specifically the girl at the front desk was awesome, she helped us when we had a problem with the door lock of our room, we tried everything but could not open it I guess the battery was dead. She was very helpful, whenever I would visit Ottawa I would definitely like to stay at the same hotel. Her name is Navneet I want to give her 10 stars, thanks Navneet.

good location. clean, comfortable room and kind staff. perfect experience in Canada.

Fairmont Chateau Laurier là một địa danh mang tính biểu tượng tại Ottawa, mang đến sự kết hợp hoàn hảo giữa sự sang trọng, lịch sử và nét quyến rũ. Du khách có thể tham gia tour tham quan khách sạn có hướng dẫn viên để khám phá di sản phong phú của nơi này. Điểm nhấn độc đáo cho trải nghiệm này chính là Stewart, chú chó đại sứ được yêu mến của khách sạn. Chú chó Labrador đen thân thiện này từng được huấn luyện làm chó dẫn đường, giờ đây luôn chào đón du khách và thậm chí còn là nguồn cảm hứng cho bộ truyện thiếu nhi ”Stewart: Vua của Lâu đài”. Khách sạn sở hữu hồ bơi trong nhà tuyệt đẹp với không gian cổ điển, đậm chất lịch sử, tạo nên một chốn nghỉ ngơi yên bình sau một ngày khám phá. Vị trí đắc địa chỉ cách Đồi Quốc hội, Kênh đào Rideau và Chợ ByWard nhộn nhịp vài bước chân, cùng các bảo tàng và điểm tham quan nổi bật khác chỉ cách đó vài phút đi bộ. Dù bạn đến đây vì công việc hay giải trí, Fairmont Chateau Laurier đều mang đến một kỳ nghỉ tuyệt vời và đáng nhớ.

This hotel is very clean and the location is close to all the main attractions. The facilities is good, I was able to use their swimming pool and other entertainment facilities. I would staying in this hotel again next time in Ottawa.

Great place to stay nice & clean not far from downtown . Private parking and room for 3 people was big with a big kitchen. I definitely recommend . Price is also affordable.

Pros: a parking lot with sufficient space (no need to book in advance). A shopping mall St Laurent is nearby. The breakfast is ok. There are 2 sockets and 2 USB-A outlet on each side of the bed. The staff are friendly in general. Cons: A bit far away from the tourist attractions downtown (around 10 minutes drive). The coffee from the in-room coffee machine was so-so. The air-conditioner was quite noisy. The TV in my room couldn't be turned off (It went off automatically after no-signal for a while anyway). There were some paper cups for coffee but no other glass / cups in the whole room even for brushing teeth so I had to use paper cups for brushing teeth (Is it considered environmental friendly?)