Benjamin
21 tháng ba, 2024
The hotel was in a great location, a short walk to the old town and a 10-15 minute walk to the more lively *****.
On booking through ******* there were multiple options for room types. I paid extra for 2 x rooms with two double beds (booking for two couples). On arrival it was clear that one room had 2 x single beds whereas the other had bigger beds. On raising this to reception I was told that all the rooms were the same and that there was nothing that could be done. The receptionist was quite blunt. So I had paid extra but not recieved one of the rooms to the expected booking.
The hotel itself is nice enough, roof top bar was nice with a great view.
The indoor pool is ok, but you have to give 30 minutes notice to use any of the Spa facilities (sauna etc) and pay extra for the privellage, we didn’t fancy hanging around waiting as wanted to use the facilities sporadically.
All in all, good for location, but would advise to check the rooms as I feel you pay extra for the same room as if you booked the cheapest price! This did put a negative on the stay but Benidorm was great and will be back, albeit a different hotel.
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