Giannoulis - Grand Bay Beach Resort (Exclusive Adults Only)

My husband and I stayed for 10 nights and arrived at 1.30am and had to wait to be shown to our room. We were hoping for a sea view room but ended up in the block adjoining the road. As we arrived after the restaurant and bar was closed there was wraps in the room which was much appreciated. We selected this hotel as adults only and was very peaceful. The restaurant and bar service declined as the days went by often having to find a waiter to clear the table and relay. Then we had quite a wait to get drinks at our table. Food started ok but then became very repetitive so much so that both my husband and I ended up with salad for lunch and dinner. Food is not very authentic which is one of the joys we love when in Greece. Bar service again is very slow and long wait and often given the wrong cocktail We did voice our disappointment in both the food and service and offered a complimentary olive oil night- same food as we were getting in the buffet only difference table cloth and waiter service- disappointing Housekeeping was very good- cannot fault at all. The hotel needs more staff in all areas to improve the restaurant and bar areas. All in all we would not return- we do prefer the quaintness of the smaller islands and the gorgeous flora & fauna

We were already here last year in May and this year due to bad coincidences with our travel agency, we came here again, luckily. Everything was as great as last year. Clean and large rooms, the cleaning lady comes twice a day. The pool was clean and it was only a few meters to the sea. The hotel is quiet and at the end of the island, but it is a short bus or bike ride to the town. Perfect location for me, I ran in the local hills in the morning and didn't have to run on the city streets. I am an extremely picky eater and here I have never been unable to choose or didn't like something. The best cinnamon rolls for breakfast. My sister has a gluten allergy and the hotel was prepared for this so that she could eat in peace. We are very picky about our coffee and it was excellent here at the bar. Drinks too, special thanks to the bartenders. The only "flaw" is the fitness, which is really small, but nothing you can't compare to. I don't think it's a reason not to go here again, at least I got more rest. But mainly and that's the most important thing, it's all about the people and they are extremely accommodating and helpful and I have not experienced such an attitude in any other hotel. You really feel that you are not just another visitor, but that they really care about your satisfaction. Please keep it up a huge difference compared to other hotels and we hope to come again. Thank you.

We had a lovely stay at this hotel as other comments and reviews have already mentioned Trip to Chania old town a must we took bus and taxi back Staff are outstanding in every possible way Just a mention safe box in your room you need pay and ask reception to activate See you again in 2025..

I work in travel and have been to many many hotels and this one is in my top 3 simply amazing, the staff are so friendly and attentive nothing is too much trouble, if you mention your pillow is too hard it's replaced within the hour Small and very friendly, low key entertainment which suited us The food and drinks are amazing. Would go back in a heartbeat.

Another wonderful holiday at Giannoulis Grand Bay - our fourth time. Perfect chill out holiday , weather beautiful and the staff as always were friendly, helpful and attentive. We were welcomed like friends as it was our 4th trip, and thoroughly spoilt. We chose a Junior Suite with sea view and pool access this time, having been upgraded by the hotel last time to a garden room with direct pool access. Room was lovely and spacious, clean and tidy. We had fruit and wine waiting for us on arrival and the hotel manager came to check everything was as expected. We cant wait to return in 2025 for my big birthday, and wish all our friends at the Grand Bay a good winter and Christmas.

We loved our stay so much in 2023 that we had to come back in 2024 - and again we just love it! Place is wonderful and the staff is so nice and friendly - from day 1 you feel like home. When staying here, try the spa and give yourself a massage - it is soo good. We will for sure be back. Biggest problem right now is - we are now aware of other Giannoulis Hotels, so should we try another or just stay here - it’s a tough decision!

My friend and I stayed at the Giannoulis Grand Bay during May and I have to say it was above and beyond our expectations. The staff are incredibly professional, friendly and attentive; they really couldn’t be any more helpful answering questions, giving advice and making sure we enjoyed our stay. Cleaning staff come in a few times a day and check late afternoon to make sure that all is okay before they finish including more towels, tea/coffee etc (anything we needed). The atmosphere in the small boutique hotel oozes peace, tranquility and relaxation and it felt such a safe place that we often didn’t even lock our patio door. Our room was on the corner overlooking the sea with a shared pool accommodationing around 4 rooms. Waking up and sitting on our downstairs patio watching the sunrise and sunset was idyllic - highly recommend paying that extra for a sea view room! It is a fairly quiet hotel in the evenings with entertainment most nights such as a saxophonist, a violinist, a disco one night and a band. If you’re looking for a lively hotel or resort this isn’t the one for you but great for down time, delicious cocktails, 5* service and food. A cab to Chania is about £37 euro or €3.70 on the bus and there are lots of places to explore by local transport. Chania was beautiful …. take the time to wander and lose yourself there as we didn’t realise at first how many areas there were to explore. The food was excellent at the hotel with something for everyone and the views are stunning sitting outside for dinner whilst overlooking the sea and mountains. Noone was rushing to get food, it felt intimate, respectful and not a large ‘canteen style’ buffet ….. just right and a fantastic salad bar. I’m not a big meat / fish eater but I was able to enjoy enough of a variety of vegetarian food. The beach is pebbly so highly recommend beach shoes. I love a Sandy beach however this didn’t put us off, it actually made our time there more authentic and it had a beautiful rustic feel to it. Would highly recommend this hotel if you just want to relax and take it all in! Great for friends, couples, retired … or for those like me just needing a proper uninterrupted break of sun, sea, cocktails and rest! Thank you to each and every member of staff for making our holiday so special and for the lovely gift upon our departure ❤️. We will definitely be back …. Maybe with a few more of us in tow ….yikes 😂😊 Thank you x

We stayed a week at the beautiful Grand Bay Beach Resort and couldn’t have been happier with our holiday. The hotel was amazing, the food was great and the service was impeccable. The staff was incredibly serviceminded. We were extra pleased with one staffmember named Markos, who took great care of all our needs and made sure we had the best time during our stay. Would really recommend a stay at this hotel!

This hotel exceeded our expectations in so many ways. All staff were fabulous throughout our 2 week stay. Our room was beautifully appointed with a terrace overlooking our loungers in turn overlooking the pool and beach. The food was excellent with far more variety than you would expect for a smaller hotel. Fantastic to be able to eat overlooking the beach. A truly relaxing and enjoyable holiday - huge thank you to ALL the staff, some of whom include Zoe, Kostas, Santos serving coffee in the morning,Marco & the lovely lady who couldn't do enough for us in the restaurant.