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Chris Tatterson
Villa có bể ngâm sân sau
Lưu trú vào thg 10, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 19 thg 11, 2024
The location was fantastic, only a 10 minute walk along the beach to Fishermans Village. The service was second to none, and the amenities were great with three pools to choose from and the beachfront.
The restaurant had amazing food, and we even had a cooking session with the Executive Chef, and got to keep the recipies and aprons. The breakfasts changed each day with so much variety and fresh food, fruits and juices.
Would definitely stay again!
Dịch
6/8
Phản Hồi Từ Khách Sạn: Dear Chris, Thank you for your sharing your feedback and for choosing us on your recent stay here in Koh Samui. We are delighted that you had a comfortable and pleasant holiday stay in our hotel. It will be a pleasure to have you with us again in the future. Kind Regards, Jasmine L. Personal Assistant to General Manager
stephen james
Phòng Tropical Canopy
Lưu trú vào thg 8, 2024
Vợ chồng
8 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 27 thg 9, 2024
Absolutely beautiful hotel. Lovely room very comfortable bed top quality. The whole place is immaculate, beautiful pools and gardens. I was very impressed with the quality of the food, and prices were very reasonable. Two happy hours one by the main pool 3 until 5. The other at the beach bar 5 to 7.
Lovely position just a five minute walk on the beach to Fisherman's village. Will definitely go back, very highly recommend.
Dịch
Phản Hồi Từ Khách Sạn: Dear Stephen, On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Bandara Resort and Spa, Samui. I really appreciate your wonderful comments regarding your stay experience and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest. Once again thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future. Kind Regards, Ms. Jasmine L. Personal Assistant to General Manager
Nguyen
Phòng suite gia đình
Lưu trú vào thg 6, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 7, 2024
We are with 2 kids have a very holidays here. The staff are nice and the resort ist also very beautiful. It is a good place for family with kids.
Dịch
Phản Hồi Từ Khách Sạn: Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Best regards, Apirath T.
Pierre123
Villa có bể ngâm sân sau
Lưu trú vào thg 5, 2024
Vợ chồng
12 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 15 thg 6, 2024
Stay in plug pool villa and it was so nice. The food at the restaurant is good as well. Will come back soon
Dịch
Phản Hồi Từ Khách Sạn: Dear Pierre123,Thank you for staying at Bandara Resort and Spa, Samui and taking the time to write a feedback for us.We are very pleased to learn that you’ve received excellent services from our staff during your stay at Bandara Resort and Spa, Samui. Your amazing compliment for our staff had been forwarded to everyone on the team.Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities.Best regards,Apirath T.Resident Manager
Người Dùng Ẩn Danh
Phòng Tropical Canopy
Lưu trú vào thg 3, 2024
Vợ chồng
9 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 15 thg 4, 2024
Location is near fisherman’s village (walkable distance), a lot of nice restaurants. Room are clean and comfortable. Nice breakfast options. Helpful and friendly staffs 😊
Dịch
Phản Hồi Từ Khách Sạn: Dear 热带豪华房,Thank you so much for choosing us and for taking the time to leave us your feedback. We are pleased to hear you enjoyed your stay with us and that you feel you received great service.We all hope to have an opportunity to serve you again.Sincerely,Apirath T.Resident Manager
roelof remijn
Villa có bể ngâm sân sau
Lưu trú vào thg 10, 2024
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 11, 2024
perfect hotel very very friendly they gave us 3000 tbt(resort credit) because of renovation
Dịch
Phản Hồi Từ Khách Sạn: Dear roelof,Thank you for your sharing your feedback and for choosing us on your recent stay here in Koh Samui.We are delighted that you had a comfortable and pleasant holiday stay in our hotel. It will be a pleasure to have you with us again in the future.Kind Regards, Jasmine L.Personal Assistant to General Manager
Người Dùng Ẩn Danh
Phòng Tropical Canopy
Lưu trú vào thg 8, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 14 thg 9, 2024
Nice~
Dịch
Phản Hồi Từ Khách Sạn: Dear Guests,On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Bandara Resort and Spa, Samui. I really appreciate your wonderful comments regarding your stay experience and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest. Once again Thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future. Kind Regards, Jasmine L. Personal Assistant to General Manager
Tài Khoản Khách
Biệt Thự Có Bể Bơi Và Vườn
Lưu trú vào thg 8, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 24 thg 9, 2024
Great resort, location is amazing with a beautiful beach and walking distance to fisherman village makes this resort even better
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Bandara Resort and Spa, Samui. I really appreciate your wonderful comments regarding your stay experience and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest. Once again thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future. Kind Regards, Ms. Jasmine L. Personal Assistant to General Manager
Mohammad Omar
Phòng Tropical Canopy
Lưu trú vào thg 4, 2024
Vợ chồng
1 đánh giá
3.7/5
Đăng tải vào 16 thg 5, 2024
I enjoyed my stay at bandara resort. It is right next to fisherman village. The food at the resort is nothing to write home about but there are a bunch of great restaurants nearby at fisherman village. My sheets on the bed were not clean however upon requesting them to be changed they did so in about a day or so. Not the best service but it did the job. I would recommend.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mohammad Omar,Thank you for your valuable feedback.We are glad you appreciated the beauty of our period hotel. Your comments regarding food and bed sheet is need to improve are duly noted. We will be addressing the concerns you raised to enhance the overall guest experience.We hope you will give us another opportunity to impress you for your next visit.Yours sincerely,Apirath T.Resident Manager
RedJ
Phòng Tropical Canopy
Lưu trú vào thg 9, 2023
Du lịch cùng bạn bè
12 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 5 thg 10, 2023
Excellent service and an amazing place. We initially booked 2 nights but it was so good that we decided to stay longer and booked another 2 nights.
Dịch
Phản Hồi Từ Khách Sạn: Dear Redj,Thank you for your fantastic feedback about your recent stay at Bandara Resort and Spa, Koh Samui.Please know that we aim to provide our guests with a memorable accommodation, and we are thrilled that we succeeded in creating a remarkable experience for you.Thank you for recommending our resort as the place to stay on Koh Samui. We truly appreciate your kind words and endorsement.We hope to have the pleasure of welcoming you back to our little patch of paradise in the future for another amazing stay.Best regards,The Management Team
ZanSnyman
Phòng Deluxe
Lưu trú vào thg 9, 2023
Du lịch cùng bạn bè
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 thg 10, 2023
Bandara Resort and Spa, is located walking distance from Bo Phut Market and Fisherman’s Village Market, which is where you’d want to be in the evenings. The hotel staff were very helpful and friendly. Rooms are clean, spacious and felt like a home away from home. The hotel has 2 pools, with an ocean front view. Bars and restaurants at the hotel were amazing. The spa is very professional and fairly priced. If you are looking for a relaxing stay, this is definitely the place for you!
Dịch
Phản Hồi Từ Khách Sạn: Dear ZanSnyman,Thank you so much for your kind words and positive feedback regarding your recent stay.Thank you for sharing your lovely experience with us at Bandara Resort and Spa, Koh Samui.It brings us immense joy to know that you were pleased with our team members' friendliness, helpfulness, and kindness. We strive to provide exceptional service and create a warm and welcoming atmosphere for all our guests.We are delighted that you found our rooms to be beautiful and clean. Maintaining high standards of cleanliness is a top priority for us, and we are glad that it contributed to your overall satisfactionWe hope to have the pleasure of welcoming you back to our little patch of paradise in the future for another amazing stay.Best regards,The Management Team
RickGoud
Phòng suite gia đình
Lưu trú vào thg 7, 2023
Gia đình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 thg 9, 2023
Just a great hotel with very nice rooms and great staff! Would recommend it to anyone staying with children! Our family loved it!
Dịch
Phản Hồi Từ Khách Sạn: Dear Rick,Thank you for sharing your experience with us at Bandara Resort and Spa, Koh Samui.We hope to have the pleasure of welcoming you back to our little patch of paradise in the future for another amazing stay.Best regards,The Management Team
Martyn
Phòng Tropical Canopy
Lưu trú vào thg 6, 2023
Vợ chồng
27 đánh giá
3.7/5
Đăng tải vào 3 thg 8, 2023
Super close to fisherman’s market, surrounded by many restaurants and massage shops.
Mostly family guests, pool is a bit crowded with kids and people “claiming” sun loungers aggressively with belongings and not occupying them for several hours at a time! Very frustrating.
Good views for breakfast but food is average, not a good selection. Flys are everywhere! Makes the area seem dirty.
Mosquitoes are always in the room, wear insect repellent! Room is not clean enough, the bath mat was not replaced for 2 days!
550£ for 4 days is quite expensive, but this is Koh Samui!
Dịch
Phản Hồi Từ Khách Sạn: Dear Martyn,On behalf of the entire team, we would like to thank you for sharing your recent holiday experience with us at Bandara Resort and Spa, SamuiWe are very delighted to read that you enjoy our hotel, facilities, and service offered. Thank you again for your feedback.this is essential to realize this flow in our system and we are taking all necessary action to improve our shortfall.We do hope that in the near future, we have the opportunity to welcome you and family again to Bandara Resort and Spa, SamuiWith Best Regards,Thannawat (Paul) Ariyathornkanapong Mr.Resident Manager
Tài Khoản Khách
Phòng Tropical Canopy
Lưu trú vào thg 12, 2023
Vợ chồng
9 đánh giá
3.7/5
Đăng tải vào 24 thg 1, 2024
We ordered a room with a pool view and got "upgraded" into a larger room. The new room was indeed larger but without anything in it, so the TV was just far from the bed and everything just felt so empty and weird. In addition there was no view, and the room front was on the street which made a lot of noise. I'm addition it was very far and required a lot of walk to the pool and breakfast.
Sheets and towels had few minor stains on them.
One day the room was not cleaned until 4pm when we called and specially asked it to be cleaned.
Air conditioner was very loud and made the whole room noisy.
There are 4 pools (two are kids pools and one is adult only) which were nice. There is also a beach access with hotel beds.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to share your recent experience at Bandara Resort and Spa, Koh Samui.We regret to learn that despite our efforts to ensure a seamless stay experience, such as regular follow-ups from our Front Office Team (throughout your stay) regarding your well-being, we were unable to meet your expectations.Nevertheless, we appreciate your feedback.We hope that you will consider staying with us again in the future.Best regards,The Management Team
Tài Khoản Khách
Phòng Deluxe
Lưu trú vào thg 6, 2023
Vợ chồng
1 đánh giá
3.5/5
Đăng tải vào 1 thg 9, 2023
Very nice resort. Well located. Friendly staff. Only draw back less vegetarian food. They don’t even try to please customers to make veg food. Overall would recommend this place 👍👍
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you so much for your kind words and positive feedback regarding your recent stay.We hope to have the pleasure of welcoming you back to our little patch of paradise in the future for another amazing stay.Best regards,The Management Team