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Milixidaoyujuluo
Biệt thự hai phòng ngủ với sân trong và hồ bơi(Kanda)
Positive notes: 1. The staff were nice and friendly and the GM was helpful. One family member became ill at 11pm and the GM drove me to the chemist to get some meds. 2. The Villa has a good view of the ocean ( The area leading from the villa to the beach is unkept and has lots of rubbish from high tide). 3. Kanda Villas has good bones with the potential to be a good resort, subject to adequate maintenance of the villa. I booked their best villa for 6 days. This was done before reading the reviews on TripAdvisor. After finding the reviews, i was concerned but decided to proceed. Upon arrival and check-in, i was ready to leave. I immediately tried to book into the Hyatt ( situated beside Kanda). However, given the time of year, i would have to pay $2k per day for six days (two rooms) and the rooms were only available for 4 days. I had little choice but to stay where i was. The photos from the Kanda site appear to be from potentially 10 years ago. I had one of the villa listed on their site. Kanda's issue appears to be that each villa is privately owned and the quality of maintenance is subject to the owner's desire to maintain their property. In our villa, the toilets didn't work in one of the bathrooms. The external door didn't close in another room ( Kids room ). One of the aircon units wasn't working in the living area. Smells from the septic tank was occasionally leaking back to two of the remaining bathrooms (for a brief period). The private pool was green for most of our stay and only became clean on our last day. The restaurant area IS NOT like the photos (Photo was potentially taken 10 years ago). Parts of the deck was blocked off and other parts should have also been sealed off due to holes in the desk. The final nail in the coffin, two family members became sick from eating at the restaurant. Another family member ordered a meal and after checking the meal, we noted the meat wasn't cooked correctly. Hence, all future meals were at the Hyatt. I would consider Kanda Villa to be a three star accommodation and if marketed as such and priced as a star, most would be prepared to accept it for what it is.
Dịch
pankajmukundrays
Lưu trú vào thg 10, 2024
Du lịch cùng bạn bè
1.0/5
Đăng tải vào 6 thg 11, 2024
If anyone has booked their 4 BHK ocean villa (which is what they mostly market & draw your attention with) - you're in a BIG FIX. After checkin we were directly taken to a 3 BHK villa without our knowledge. When it seemed fishy & different from the pics seen online, we enquired and finally were told that the villa wasnt available as there was "a severe last minute damage" which needed repair. Worse case, we were not even allowed to access or see the villa due to their so-called "privacy policy". Apparently Kanda just manages villas and has no right of access to it. the beautiful 4bhk villa were seen online on different websites even after we booked it & they have only 1 or 2 of those. The 4 bhk was Definitely a scam! PLS DONT BOOK.
Dịch
Tài Khoản Khách
Lưu trú vào thg 2, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 29 thg 3, 2024
Villa was lovely and staff were exceptional. Service was great and was always willing to assist with travel, tour recommendations and food recommendations. Would recommend this place to stay to anyone and hoping to come back soon! Thank you Kanda!
Dịch
Tài Khoản Khách
Lưu trú vào thg 2, 2024
Vợ chồng
1.0/5
Đăng tải vào 5 thg 3, 2024
The maintenance is pathetic the swimming pool and the kitchen appliances are dirty the curtains torn generally an unkept property Really don’t know how they get their ratings There is absolutely no manager at night so in case of emergency god help you
Dịch
Tài Khoản Khách
Lưu trú vào thg 2, 2024
Vợ chồng
1.0/5
Đăng tải vào 5 thg 3, 2024
1. The pool was dirty took them 2 hours to clean the pool after we arrived 2 the freezer had been defrosted 3 the cutlery was dirty 4 the pool bar was closed for maintenance 4 the curtains are torn 5 the GM is never available to speak to 6 there is non manager on duty so if you do get sick god help you
Dịch
Tài Khoản Khách
Lưu trú vào thg 5, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 29 thg 6, 2023
We will come back for sure, all villas have private infinity pool and we were in first line with direct access to the beach. Service is wonderful, always available by WhatsApp and very customer oriented. Special mention to Ms. Pornthip, the best manager!
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Alberto Thank you for taking the time to provide us with some feedback from your recent stay with us at Kanda Pool Villas. We are truly fortunate to have a team of staff who ensure service to our Guests is the main priority; and especially honored to have Khun Pornthip leading them, and have passed on your comments as they are appreciated. We are delighted you will consider staying at Kanda Pool Villas when next you visit Koh Samui. Regards Management
Tài Khoản Khách
Lưu trú vào thg 6, 2023
Khác
1.0/5
Đăng tải vào 18 thg 7, 2023
Actually stayed in Nov 2019 but I cannot select that option. The -ve: Be aware the resort is in the middle of nowhere so if you like to be islated on holiday, this is the place for you The beach is also very rocky, not suitable for children or those that like a nice beach General upkeep of villas is not to a high standard The restaurant canopy was rusty, not very nice when facing that way having a meal The general manager was not professional +ve: Very lovely Thai staff Would I go there again, definately not. Do your research and you will find better alternatives with better quality, a far better location and a more ethical management.