Các đánh giá Novotel Rayong Rim Pae Resort

Phản Hồi Từ Khách Sạn: Dear June PK,Thank you for your fantastic review! I’m thrilled to hear that you had such a comfortable and enjoyable stay with us. It’s wonderful that you loved the happy hours and poolside dinner – we’re delighted the dishes impressed you.We can’t wait to welcome you back for another memorable stay in Rayong!Warm regards,Olga GergenkopGeneral Manager

Phản Hồi Từ Khách Sạn: Dear The Islander,Thank you for sharing your feedback. We're glad you enjoyed our location near the beach and our spacious swimming pool. We apologize for any inconvenience caused by the limited parking space and will take your comments into consideration as we continue to improve.We hope to welcome you back again for an even better experience in the future.Warm regards,Olga GergenkopGeneral Manager

Phản Hồi Từ Khách Sạn: Dear Wuethrich,Thank you for taking the time to share your feedback. I’m pleased to know you enjoyed the breakfast and found the resort surroundings pleasant. I’m very sorry to hear about the issues you experienced during your stay, including the challenges with mosquitoes, communication, and staff training. Please know that we take your comments seriously and will review our standards and training to ensure a better experience for all our guests.Your feedback helps us improve, and I appreciate you bringing these matters to our attention. I hope we will have another opportunity to welcome you back for an improved stay in the future.Warm regards,Olga GergenkopGeneral Manager

Phản Hồi Từ Khách Sạn: Dear Khun Juthavee, Thank you for choosing Novotel Rayong Rim Pae for your holiday.I appreciate the comment regarding the sunlounges - indeed, we had a couple days in December when the sunbeds were quite limited.We are working on a plan to prepare better for the next peak demand period - hope you will have a chance to come and experience the upgraded service.Thank you for staying with us.Best regards, Olga GergenkopGeneral Manager