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Tất cả đánh giá(39)
Đánh giá tích cực(23)
Đánh giá có ảnh/video(2)
Đánh giá tiêu cực(4)
Tina
Phòng Đôi - Không Hút Thuốc
Lưu trú vào thg 9, 2024
Người đi công tác
2 đánh giá
3.7/5
Đăng tải vào 12 thg 9, 2024
The service from the front desk was terrible. I came in with my luggage, and they never bothered assisting with the luggage trolley.I had to look for the luggage trolley myself and struggled to push it to the elevator.
When I was checking out these ladies were just giving mean glances.
They should do better on customer service
Dịch
Kazadi
Phòng Hai Giường - Không Hút Thuốc
Lưu trú vào thg 10, 2024
Một mình
10 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 1 thg 11, 2024
Excellent service
Dịch
Tshidi
Lưu trú vào thg 10, 2022
Một mình
24 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 7 thg 11, 2022
Literally next to the mall, which has banks, grocery stores and restaurants.
The shower is nice and big, although figuring out the hot/cold water adjustments was a bit difficult. My chosen room was fitted with a corner to corner carpet. Personally, not too fond of carpets. But it was clean, which is a plus.
Breakfast was definitely tasty, too bad I was in a rush.
Dịch
Voyager16896188147
Lưu trú vào thg 10, 2024
Một mình
5.0/5
Nổi Bật
Đăng tải vào 17 thg 10, 2024
I enjoyed my 2 years studies with Wits through City Lodge Newtown's support and warm welcome. They even gave my family a beautiful memorable gift ❤️, as a token of appreciation. Very hospitable. Safe place for everyone including small kids Thank you City Lodge Newtown
Dịch
Tài Khoản Khách
Lưu trú vào thg 12, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 23 thg 12, 2024
A Nice hotel for 3⭐ it was clean I like the big walk in shower it was very comfortable around the mallas and shops in Johannesburg close to CBE I definitely stay against was busy because of the Chris Brown concert but they did a wonderful job checking people in and getting rooms ready for guest 💯
Dịch
Tài Khoản Khách
Lưu trú vào thg 3, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 1 thg 3, 2024
The food is great! The staff was amazing! And the view from my room was beautiful. I was assisted with all my needs. It’s next to the mall so it’s easy for me to do my shopping and all. The place is safe and a great area. I will definitely come back here again.
Dịch
Phản Hồi Từ Khách Sạn: Good Day It is such a pleasure going through such motivating comments. We would love to host you again and appreciate time taken to complete the survey. I will share with the team. Kind Regards Simo Mthimkulu General Manager
Igloo1st
Lưu trú vào thg 6, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 17 thg 6, 2024
The hotel allows a classy dive into Johannesburg’s vibe. The area worth a city trip - with the train station within a 8 minutes taxi drive, the Africa Museum and the Market Theater just next door, still counting with comfort and quietness. The room was very descent and clean. The stay and breakfast were rather plastic free!
Dịch
Phản Hồi Từ Khách Sạn: Good Day Igloo Thank you kindly for your time taken to complete the survey, your feedback is much appreciated, and we can't wait to host you again. Kind Regards Simo Mthimkulu General Manager
Safari25960119728
Lưu trú vào thg 5, 2024
Một mình
2.0/5
Đăng tải vào 27 thg 5, 2024
The room was very stuffy on arrival, had to sleep with the window open(noise from the road was just cray) but had to endure that because of the unbearable heat in the room, mind you it's winter now, I wonder bad it gets in Summer. There's no Room Service, I was very sick and I had to walk up and down the stairs to get food from the Cafe... Breakfast buffet very limited, or more like bread and cereal were the only available options but the Cafe staff will happily get you what you ask for even if it's not on the menu and that was amazing. Had safety concerns but was quite impressed that it was very safe, even in the late hours after clubbing, excellent location!!!
Dịch
Phản Hồi Từ Khách Sạn: Good Day Thank you for the feedback, we would like to apologize for all the trouble we put you through. We are working on the system that we serve room service. I have had a talk with the team regarding breakfast to ensure we keep expected standards. We also appreciate positive feedback provided and will share with parties involved Kind Regards Simo Mthimkulu General Manager
SINIISTVR M
Lưu trú vào thg 5, 2024
Một mình
4.0/5
Rất Tốt
Đăng tải vào 13 thg 5, 2024
Clean room, cozy bed Need to update the tv And furniture a bit old fashioned but some like that The price is not bad Area is a safer than it’s seems just keep to yourself and try to order in But you can get a whole air bnb for the price Oh and the shower was great
Dịch
Phản Hồi Từ Khách Sạn: Good Day Thank you for the feedback, it is much appreciated Kind Regards Simo Mthimkulu General Manager
Fearless53051922074
Lưu trú vào thg 4, 2024
Người đi công tác
1.0/5
Đăng tải vào 11 thg 4, 2024
The reception personnel was not helpful as usual ,we were not made aware of the electricity problem when we booked,we would have been able to choose to stay or go somewhere else,we also ordered food and the order did not come as we instructed,we called nandos and they were returned with our order
Dịch
Elizabeth R
Lưu trú vào thg 3, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 4 thg 3, 2024
The customer service us excellent...from the reception right through the whole stay. The rooms are comfortable and clean. They have hot and cold breakfast options. No room service though! The snack restaurant serves great meals. We'll worth a visit if you are looking for budget friendly accommodation in the heart of the city!
Dịch
Phản Hồi Từ Khách Sạn: Good Day Thank you so much for your time taken to complete the survey. We really appreciate the feedback. I will ensure they are shared amongst the team. We are looking forward having you again. Kind Regards Simo Mthimkulu General Manager
Tài Khoản Khách
Lưu trú vào thg 3, 2024
Khác
1.0/5
Đăng tải vào 1 thg 3, 2024
Dear City Lodge Im Lan Tebogo Mashale booked in City lodge newtown johannesburg 15/01/24 room 312. Received a call from the receptionist at around 10:30pm while sleeping asking me about how i got booked who payed my stay and explained again at about 11;02pm the Duty manager phone again for me to come to reception .i went for my surprise was told to go as they don't see the payment or pay ,was disappointed as a guest. I showed them the proof of payment but the manager insisted that i pay now or go. As i waited for 30 min she came back and said we found the proof you can go and sleep.I will be taking the matter to my attorney.
Dịch
Phản Hồi Từ Khách Sạn: Good Day Tebogo Thank you for meeting with me at the hotel and giving myself and the team an opportunity to address the matter. We appreciate you and your organization to entrust us and that you continued to stay 4 more nights with us and enjoyed our service. I am looking forward to a meeting with your booker and we ready to close the agreement as I discussed with her over the phone. We are ready to host you again Kind Regards Simo Mthimkulu General Manager
Tài Khoản Khách
Lưu trú vào thg 3, 2024
Khác
1.0/5
Đăng tải vào 1 thg 3, 2024
Booked this place several months before my stay. 2 weeks before arrival, I asked them (via the booking platform used) about the airport shuttle (which they supposedly offer) and asked for it, or otherwise a recommendation of who to use. They didn't answer. A week later, I asked again. No answer. Then I wrote directly to the umbrella company to ask. Even they didn't bother to answer! After writing to 3 other hotels and getting answers from all, I booked somewhere else and cancelled this place. How very rude they are, that they can't even be bothered to reply to guests.
Dịch
Sightsee44727124844
Lưu trú vào thg 2, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 26 thg 2, 2024
The entire stuff was friendly from the reception, house keeping and the stuff at the cafeteria. The room was immaculate clean, the bedding was pure white as if it was new. The towels, mirrors as well were super clean. Cleanliness and friendliness from the stuff is what welcomes you at City Lodge. The pool as well was clean. The view gives you a great look of the city at an affordable price. Lastly, the location is convenient for your shopping as the shopping mall is proximate to the hotel at approximately 5 minutes walk.
Dịch
Phản Hồi Từ Khách Sạn: Good day - Thank you kindly for completing the survey its highly appreciated. I will share with the team all the positive complements you mentioned about the people and the property. Thank you and stay blessed, we can't wait to host you again, Kind Regards Simo Mthimkulu General Manager
Nthabiseng M
Lưu trú vào thg 2, 2024
Một mình
5.0/5
Nổi Bật
Đăng tải vào 22 thg 2, 2024
CLG is now my preferred hotel of choice in the cities. The one in Newtown far surpassed my expectations. I expected noise, the hustle and bustle of the city, but on the contrary, the place was clean, peaceful, safe, and comfortable with top service from the staff. I didn't feel like I was in a hotel, as the place felt so comfortable and welcoming. On Valentines Day we received gifts.
Dịch
Phản Hồi Từ Khách Sạn: Good Day We have ran out of words appreciating what you have just said. It is such comments that makes us wake up and look forward to going do it again and again. This is why we do this job. This is fulfilling. My team and I will be looking forward having you again and again. Kind Regards Simo Mthimkulu General Manager