Amber Pure Hill Hotels & Resorts Jeju

Các đánh giá Amber Pure Hill Hotels & Resorts Jeju

Amber Pure Hill Hotels & Resorts Jeju

2671-30, 1100-ro, Jeju, Jeju Province, 63078, South KoreaXem thông tin khách sạn
Amber Pure Hill Hotels & Resorts Jeju
Amber Pure Hill Hotels & Resorts JejuAmber Pure Hill Hotels & Resorts JejuAmber Pure Hill Hotels & Resorts Jeju
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Đánh giá của khách

4.6/5
Tuyệt Vời
192 đánh giá
Đánh giá đã xác thực
Vị trí4.7
Trang thiết bị4.6
Dịch vụ4.6
Vệ sinh4.7
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Tất cả đánh giá(192)
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Đánh giá có ảnh/video(86)
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Phong cảnh tuyệt vời(19)
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Giao thông bất tiện(8)
Thiết kế tuyệt vời(6)
Đánh giá tiêu cực(10)
Jor Yin Tan
[New Wing] Rừng vườn đôi
Lưu trú vào thg 10, 2024
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 11, 2024
We celebrated my husband’s birthday here, and it was unforgettable. The hotel’s warm welcome and attention to detail made us feel truly special. Our room featured cozy bathrobes, a towel heat dryer, a high-tech toilet, and soothing, warm lighting that created a relaxing ambiance. The pool and bathtub had perfect water flow and temperature, ideal for unwinding. To top it off, we hired a decoration agency that went above and beyond, surprising us with a beautiful setup, cake, and champagne. Every detail, from the amenities to the exceptional service, made this stay remarkable. We’ll cherish these memories!
Dịch
Phản Hồi Từ Khách Sạn: Hello, this is Amber Pure Hill Hotel & Resorts. Thank you so much for celebrating such a special occasion with us and for taking the time to leave this wonderful review! Your kind words truly inspire our team, and we’re committed to providing you with relaxing and extraordinary experiences every time. We’re so delighted to hear that you were so pleased with your experience and truly touched by the thoughtful and wonderful review you shared with us.We look forward to welcoming you back and being a part of more cherished memories. Happy birthday once again to your husband!Wishing you a warm and wonderful autumn season. Thank you.
Tài Khoản Khách
[New Wing] Rừng vườn đôi
Lưu trú vào thg 11, 2024
Vợ chồng
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 13 thg 12, 2024
We booked the type of room with high level of privacy. Excellent room, bed, bath, and room services. Top level of breakfast despite the price. Excellent centric location of the middle of Jeju which you can access to many places including hallasan.
Dịch
Phản Hồi Từ Khách Sạn: Dear ,This is Amber Pure Hill Hotel & Resorts.Thank you for sharing your wonderful experience with us. We are delighted to hear that you enjoyed the privacy and comfort of your room, as well as the quality of our bed, bath, and room services. It is also great to know that our breakfast met your expectations and that our central location provided convenient access to Jeju's beautiful attractions, including Hallasan.Your kind words motivate our team to continue delivering exceptional experiences to all our guests. We look forward to welcoming you back for another memorable stay in the near future.Warm regards.
Doranswipper
[Cánh mới] Hill Luna Gia đình
Lưu trú vào thg 11, 2024
Gia đình
3 đánh giá
3.7/5
Đăng tải vào 4 thg 12, 2024
What we like is the beautiful lobby , warm room and outdoor spa. What we dislike are : Monday no room service and the level 3 lounge bar manager insist not to let me take food out. My kids were sick and hungry . They r not helpful at all. I went to reception and a female staff gave me 3 cups of ramen. The Luna hill no lift so we have to carry our luggage to second floor . Breakfast food are not but they are repeating.
Dịch
Phản Hồi Từ Khách Sạn: Dear ,This is Amber Pure Hill Hotel & Resorts. Thank you for taking the time to share your feedback about your recent stay with us. We truly appreciate your kind words about our lobby, warm rooms, and outdoor spa. It’s wonderful to hear that you enjoyed these aspects of your visit.We deeply regret the inconvenience you experienced during your stay. Regarding room service, we sincerely apologize for the unavailability on Monday. We will review our service schedule to better accommodate guests’ needs.We are also sorry to hear about your experience at the lounge. We understand the importance of flexibility, especially when traveling with children, and we will address this with our team to ensure we handle such situations more compassionately in the future. It’s good to know that our reception staff could assist you in some way, but we apologize for any distress caused.As for the Hill Luna Family, we recognize the inconvenience of not having an elevator and are continuously exploring ways to improve guest comfort in these areas. Additionally, we appreciate your feedback about the breakfast variety and will work on refreshing our menu options to ensure a more diverse selection for our guests.Your comments are invaluable to us, as they help us improve and enhance the guest experience. Thank you again for bringing these matters to our attention, and we hope to have the opportunity to welcome you back and provide you with a more seamless stay.Warm regards,
JSH Lam
[Cánh Mới] Hill Amber Twin
Lưu trú vào thg 3, 2024
Vợ chồng
9 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 3 thg 5, 2024
In mid of the mountain, fresh air, beautiful forest, it’s good to get away of the city. Room is modern and clean, staff are helpful with smile. You can see the nature, birds, horses, deers. Food is good. A very relax and pleasant experience.
Dịch
6/7
Phản Hồi Từ Khách Sạn: Thank you for your stay and writing a review for us. We provide the best condition room and services. We glad you had memorable stay at out hotel. Hope to see you again, thank you.
Người Dùng Ẩn Danh
[New Wing] Hill Pine Double
Lưu trú vào thg 3, 2024
Vợ chồng
9 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 7 thg 4, 2024
The room is excellent and the staff was super nice, they were willing to drive us to the hotel room. The day that I went was quite foggy, thats why didn't go out for dinner, instead we stayed and tried the dinner buffet, the food was okay, not expensive
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your valuable review. Our hotel provides the best service and rooms. We are glad that you had a memorable stay in our hotel. We hope to see you with better service next time. Thank you.
lizzieinchina
[Classic Wing] Thung lũng xanh deluxe đôi
Lưu trú vào thg 11, 2023
Một mình
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 21 thg 12, 2023
What an incredible resort! Visiting in December, during a particularly snowy week, the service of the staff was amazing and super accommodating, and each member of staff were friendly and hospitable. The views from this resort are breathtaking, right up in the mountains, surrounded by nature, my kinda place! The bar on 3F has a fantastic view over Jeju, looking toward the airport, and the cocktails are great. Would visit again ✨
Dịch
6/12
Phản Hồi Từ Khách Sạn: Dear Guest.Thank you very much for your time to comment on our Hotel . We have been delighted by positive aspects you mentioned. We will do our best to our guests the great hotel experience that so many of our guests have grown so fond of. Sincerely!——AMBER PURE HILL HOTELS & RESORTS
Margaret Sullivan
[New Wing] Rừng vườn đôi
Lưu trú vào thg 5, 2024
Vợ chồng
18 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 10 thg 6, 2024
This was such a relaxing and romantic stay. The outdoor bath with our room was especially nice. The hotel restaurant’s spread was excellent as well with lots of gluten free options (although it was fairly pricey) - but you could easily get a taxi into town for meals and adventure. Overall, I would gladly go back for some R&R.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest.Thank you very much for your time to comment on Amber Pure Hill Hotels & Resorts . We have been delighted by positive aspects you mentioned.Your valued feedback about us would be great helpful for some other travelers to choose their accommodation.We hope to welcome you back to our hotel very soon! Sincerely.——AMBER PURE HILL HOTELS & RESORTS
Tài Khoản Khách
[Cánh Mới] Hill Amber Twin
Lưu trú vào thg 5, 2024
Du lịch cùng bạn bè
2 đánh giá
2.7/5
Đăng tải vào 21 thg 7, 2024
Very clean and nice hotel but staff could not speak a word of English which made it very difficult to communicate. The mandarin speaking staff was very helpful as I spoke mandarin but it might be difficult for other guests who do not speak Korean / Mandarin to obtain assistance.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your stay and writing a review for us. We apologize for your the inconvenience caused by your stay. We will deliver your opinion to the department in charge so that it can be improved. Hope to see you again with our better service. thank you.
N5X
[Cánh Mới] Hill Amber Twin
Lưu trú vào thg 9, 2023
Vợ chồng
28 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 thg 10, 2023
Awesome resort with luxurious interior. We even have an outdoor bathtub and private garden. Superb experience here. The staff are friendly and polite too. Will recommend this place to my friends.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest.Thank you very much for your time to comment on our Hotel . We have been delighted by positive aspects you mentioned. We will do our best to our guests the great hotel experience that so many of our guests have grown so fond of. Sincerely!——AMBER PURE HILL HOTELS & RESORTS
Magda Gi
[Cánh mới] Hill Luna Gia đình
Lưu trú vào thg 8, 2023
Gia đình
33 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 10, 2023
One of the best hotels I've ever been. Facilities top notch, service absolytely fantastic, food cpuldn't be better. Highly recommended.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest.Thank you very much for your time to comment on our Hotel . We have been delighted by positive aspects you mentioned. we will do our best to our guests the great hotel experience that so many of our guests have grown so fond of. Sincerely!——AMBER PURE HILL HOTELS & RESORTS
Người Dùng Ẩn Danh
[Classic Wing] Green Valley Deluxe Family
Lưu trú vào thg 7, 2023
Gia đình
1 đánh giá
3.0/5
Đăng tải vào 17 thg 8, 2023
Since we paid more than 3000 HKD per night, it was way too expensive for the room they provided. So called deluxe family suite (old wing)was just the first floor of a small old 2-storey villa. It felt like 20 years ago design. There wasn’t even a proper 2-seater sofa in the living room. The closet was only a 1-door wardrobe that of a one man size. However, service was friendly and nice. All the staff were quite helpful. Hope they can review the price and put it more reasonable.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest.First of all, thank you very much for your time to comment on our Hotel . We have been delighted by positive aspects you mentioned.However I am sosorry to hear that you had inconvenience during your staying.We learn from and use to improve from your feedback like this. Also we have two types of rooms (new wing) , Hill and Forest, each with a private open-air spa and a 100-inch oversized projector.All rooms offer Bulgari toiletries and Dyson hair dryer. I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely!——AMBER PURE HILL HOTELS & RESORTS
Người Dùng Ẩn Danh
[New Wing] Rừng vườn đôi
Lưu trú vào thg 7, 2023
Vợ chồng
3 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 11 thg 8, 2023
Room was impeccable and service staff was top notch. Everyone was kind and very helpful. Amazing scenic views perfect for a couples get away. Would recommend to all and rebook again!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest.Thank you very much for your time to comment on Amber Pure Hill Hotels & Resorts . We have been delighted by positive aspects you mentioned.Your valued feedback about us would be great helpful for some other travelers to choose their accommodation.We hope to welcome you back to our hotel very soon! Sincerely.——AMBER PURE HILL HOTELS & RESORTS
Tài Khoản Khách
[Classic Wing] Green Valley Deluxe Family
Lưu trú vào thg 11, 2024
Gia đình
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 17 thg 12, 2024
房間很好,私人湯池很乾凈,酒店大堂三樓有游泳池和汗蒸房,使用都很舒服。本館房間有廚房,適合帶孩子自己在房間做飯的家庭;新館房間自帶私人温泉,適合出遊一天回來泡澡放鬆的人羣。兩邊都嘗試了一下都很不錯,
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的客人您好,感謝您選擇入住琥珀璞山度假村,並百忙之中抽空給我們留下寶貴的點評,您的滿意是我們最大的動力!琥珀璞山度假村位於漢拿山海拔520米半山腰處,不僅環境優美,空氣清新,距離市中心15分鐘車程,距離國際機場25分鐘的車程,既可以在度假村中享受純度假時光,又不失生活便利性。正如您提到的,我們根據客房的設施和環境,分為本館和新館,同時我們有適合朋友入住的雙床房,適合情侶出遊或一人出遊入住的大床房,也有適閤家庭出遊的家庭房,客人可以根據自己的需求進行多樣選擇。再次感謝您的評價,我們期待您的再次入住。謝謝!——琥珀璞山度假村
candycox
[New Wing] Hill Pine Double
Lưu trú vào thg 12, 2024
Gia đình
20 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 24 thg 1, 2025
房間超級棒,很大,而且有私湯,適合度假,酒店的泳池也很漂亮,整體體驗感很好,酒店管家服務到位,任何需求都是第一時間迴應,還會再來☺️
Dịch
범수찌닝커플
[Cánh mới] Forest Pet
Lưu trú vào thg 12, 2024
Vợ chồng
32 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 12 thg 1, 2025
깨끗한 눈속에서 반려견과 행복하게 잘 쉬다 갑니다 조식과 더스톤라운지 음식이 모두 맛있어요 직원분들 모두 너무나 친절합니다
Dịch
Phản Hồi Từ Khách Sạn: 안녕하세요 고객님, 엠버 퓨어힐 호텔&리조트를 찾아주심에 감사드리며 소중한 후기까지 남겨주셔서 감사드립니다. 시설, 서비스, 조식까지 만족스러운 경험을 하셨다고 해주셔서 큰 보람을 느낍니다. 제주 여행을 저희 엠버 퓨어힐과 함께 해주셔서 더욱 뜻깊은 감사의 말씀을 전합니다. 앞으로도 고객님의 편안한 여행을 위해 더욱 최선을 다하겠습니다. 언제든지 또 방문해 주시면 따뜻하게 맞이하겠습니다. 감기 조심하시고 다음 번 투숙시에 뵙기를 기원하며 행복한 시간 보내시길 바랍니다. 감사합니다.