Các đánh giá Grand Serai Congress and Spa

Back to the same hotel. All were very good. For sure I will be back . Staff always ready to assist

Wonderful hotel. Loved our suite and located in town so close to everything.

Slightly dated hotel

Hotel situado a 15 minutos a pé da cidade velha e do lago. Funcionários da receção simpáticos ao contrário do pessoal do pequeno almoço. Estacionamento. Apesar de ter uma grande diversidade de doçaria achei o pequeno almoço fraco para um hotel de 5* nomeadamente no que se refere às frutas e ao fato do sumo de laranja não ser natural. Boa piscina par descontrair da viagem

Εξαιρετική επιλογή το superior, άψογο προσωπικό, όμορφη αισθητική, τέλειο πρωινό, βολικό location. Μακραν η καλύτερη επιλογή της πόλης.

Uitstekend!

Herşey mükemeldi

This is a monumental hotel with some issues to address! The corridors were basically unlit during our stay which caused an uncomfortable feeling. The room and the bathroom were tired. The beautiful wooden floor needed a new varnish urgently, the heavy drapery of the curtains and the chaise longe was so old that that a slight smell of cigarettes was still noticed, there were only two cushions on the enourmous bed. When showersing the water was noy properly drained and the kitting showed dangerous gaps. For breakfast there was no fresh fruit juice, only orange lemonade and the fruit section consisted of slices of melons and machine cut cubicles of apple. Coffee was the worst during our three week holiday in Greece. The swimming pool was only opened from 11 a.m until 7 p.m. There was loud music and advertisements by the local radio station and the sunbeds could need a proper cleaning. All in all, there is work to be done in what once was a beautilful hotel. An exception has to be made for the staff at the reception desk: they were very friendly, attentive and professional.

Great location! The hotel was amazing, spacious rooms, great breakfast, lovely and polite staff. The facilities were really impressive, loved the Spa area and swimming pool. Hopefully I will return soon.

We enjoy every minute thanks a lot. Luxurious and elegant accommodation and a professional spa center with a seasonal outdoor swimming pool. Great costumer service superbbbbbb.... I will come back again...

Amazing staff, the hospitality was unbelievable, friendly and always ready to assist at their best! The hotel is their people! The room was perfect for 4 persons with 2 different bedrooms! Totally recommended and the Christmas vacation was unforgettable for our family! Special bravo to the pianist!! Will come back!!!

Our 4th stay here, very nice staff, lovely luxury hotel just a short walk down to Ioannina old Town and the lake. Amazing breakfast! It is a really nice traditional hotel reflecting the spirit of the old Town of Ioannina. Parking is limited but the hotel offers auxiliary parking in an underground parking area.

It's been years since I returned to Ioannina. We got lucky when I booked our stay in the Grand Serai. The location is excellent, the breakfasts are wonderful and the hotel itself is lovely. We stayed for six days. Over that time you get a feel of about a place. Would I stay here again? Absolutely!

John, the security officer and porter, looked after us wonderfully, both during our stay at the hotel, and then also when we bumped into him at his, and our, favourite restaurant. John epitomises the level of hospitality we find whenever we come to Ioannina. The hotel was clean, our room spacious, the breakfast plentiful.