Các đánh giá Mercure Inverness Hotel

Upon my arrival, the reception told me that because of the system problem and they cannot contact us, there was no room provided on their hotel and asked us to walked to another hotel by ourselves which they said was similar grading and only 5 to 10 minutes walk. Actually I received email from trip.com two days beforehand and no message was received regarding the arrangement. I was dissatisfied and eventually the reception said they would arranged a free taxi for us as we had two heavy luggages and bags with us. As such, I did not live in this hotel and was arranged to another hotel with an assessbility room provided. The whole encounter was very unpleasant.

Everything was great until we realised our room was only in 2nd floor and right across a pub, on a Saturday night. The music was so loud and we couldn’t sleep at all.

The compact room I stayed in was lovely. Comfortable, clean and warm. The staff is attentive and informative. The location is outstanding as everything is within a walking distance. The hotel is surrounded by coffee shops, bars, restaurants and grocery shops. Next year I would definitely stay here again.

A very well situated hotel right in the centre of Inverness and just a few minutes walk from the central train station. Surrounding the hotel are plenty of bars, restaurants, and shops which is great and you’re also very close to the bus station for taking trips out of town. The room was basic and a little bit tired (some dents and scratches, frayed carpet) but otherwise was clean and tastefully decorated with basic amenities like a kettle, hair dryer, tea bags, a large TV, so on. We were facing the main road so on Saturday evening it was quite loud but the reception desk provided us with ear plugs upon request which were more than adequate. We would come back to this hotel again next time we’re in Inverness.

Amazing hotel, with beautiful river views. They have parking at 10-12 pounds per day.

Good Location and also have parking lot which suitable for our road trip. This hotel is perfectly situated for exploring Inverness, right in the city centre. It's incredibly convenient, just a short walk from the train and bus stations. There are plenty of restaurants, bars and shops on the doorstep and the beautiful River Ness is just across the road.

Do NOT accept a room facing union street ie main entrance. There are nightclubs and fast food places. The noise until 0300 is unbelievable. Especially friday and saturday. Go riverside ONLY

Really good experience, the room is clean, and my girlfriend had a great birthday night!

Nice hotel in a good place

Excellent location, lovely river view!

Fantastic location, thoroughly enjoyed stopping there. No negative thoughts at all

Location was ideal, view from room was gorgeous, staff were helpful. However, rooms were rather dusty.

Had a good stay

Can't leave proper review as made a genuine mistake with booking ...had entered wrong dates....was visiting my dad in hospital so had to rebook another hotel very quickly ,so never got any refund at all not even partial refund so lost all the money paid for hotel and breakfast ...