Khách sạn có Wi-Fi tại Samarkand

"Khách sạn rất mới và nằm cạnh kênh đào nhân tạo. Cảnh đêm rất đẹp. Khách sạn do một chủ sở hữu người Trung Quốc mở và phong cách trang trí toàn là các thương hiệu thời trang Trung Quốc. Thật không may, chất lượng trang trí không được tốt lắm. Chúng tôi gặp phải tình huống ổ cắm không sử dụng được và vòi hoa sen trong phòng tắm bị rơi ra khi đang sử dụng. Bữa sáng của khách sạn ở mức trung bình, nhưng dịch vụ lễ tân cũng rất nồng nhiệt và thân thiện. Chúng tôi đến đó vào giữa đêm và tìm nhầm khách sạn. Vì họ là một nhóm, khách sạn đã liên hệ n*** với bên kia và người quản lý sảnh đã chạy đến chỉ đường cho chúng tôi. Ngoài ra, khi chúng tôi báo cáo sự cố về ổ cắm và yêu cầu đổi phòng, khách sạn nói rằng họ sẽ cử người đến sửa. Nếu không thể sửa được, họ sẽ sắp xếp một phòng thay thế. Kết quả là, khi chúng tôi trở về sau một ngày vui chơi, chúng tôi thấy rằng không những ổ cắm không được sửa mà n*** cả vệ sinh của phòng đó cũng bị bỏ sót và dọn dẹp. Công tác quản lý nội bộ của khách sạn cần được cải thiện."

"We were very satisfied with our stay at this hotel. Although it’s rated 4 stars, it offers amenities and service comparable to some 5-star hotels. Our room was spacious, featuring a balcony, a spotless bathroom, and four complimentary bottles of water although we are a couple. The reception staff were friendly and helpful, arranging our private visit to the SPA and swimming pool, which we thoroughly enjoyed. Breakfast was delicious, with a wider and better selection than some nearby 5-star hotels. The only downsides were the location of the rooms, which are separate from the main building, the absence of an elevator, and open-air corridors connecting the rooms to the dining and SPA areas. This can be uncomfortable during colder months like February, so dressing warmly is advisable. This hotel is definitely THE BEST DEAL you can find in the area and it's just 10 minutes walk from the main attraction in Samarkand."

"Excellent location, generous service, and authentic charm near Registan. We stayed at Shahram Plus SH for one night, with a short extension, and had a wonderful experience. The location is excellent. It is in a quiet local neighborhood, just a short walking distance from Registan Square, the mausoleums, and the nearby bazaar. It feels peaceful and authentic while still being very convenient for sightseeing. The courtyard is beautiful and traditional, with a charming and authentic design that reflects the local culture. Our room was very large and spacious, easily accommodating three guests. It was beautifully decorated, well heated, and also equipped with air conditioning. There were plenty of outlets for charging devices, which is always appreciated while traveling. The bathroom was spacious and included a large bathtub and a western-style toilet. Free drinking water is available in the basement kitchen area, though guests need to bring their own bottles or cups. One thing we especially appreciated was the generosity of the staff. We explained that we had booked a night train departing after midnight and asked if a later check-out would be possible. They kindly offered us a much later check-out so we could relax and freshen up before heading to the station. We truly appreciated this flexibility. The staff were incredibly accommodating and friendly throughout our stay and treated us like part of their family. Breakfast was also very good. The dishes were local, freshly made, filling, and delicious. A couple small notes for future guests: the toilet paper may not meet Western European standards, so you may wish to be prepared. Also, the beds are quite firm. If you are a side sleeper, the firmness may take some adjustment. Aside from these minor points, the rest of our stay was excellent. We highly recommend this hotel for its location, authentic atmosphere, and the incredible service from the entire staff."

"Great 3 nights stay at Movenpick hotel with all amenities. Very convenient and close to the Gour Emir monument (4/5mn by walk) and the Registan square (15/16mn). A lot of cafe and restaurants around the hotel as we didn’t book the hotel breakfast. As we are lazy to dine out, we enjoyed twice diners at the restaurant Caramelle (really juicy manti and tasteful somsa & soups) We tried the sauna (hammam was under reparation) and the fitness. We had pleasant drinks at the pool bar. So we can recommend the Movenpick hotel at Samarkand. And the room rates are very affordable for a 4,5/5* hotel."

"We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.) What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.” This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service. By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!"

"Останавливались в начале января, отель понравился. Номер с теплым полом в ванной комнате, работает отопление - ночью спали с открытым окном, нам было даже жарко. Посторонних запахов в номере нет. Завтраки отличные, каждый найдет что ему нравится, есть терраса, предположу что в теплое время года там тоже можно позавтракать. Отдельно отмечу сотрудников отеля - очень добродушные, готовы помочь в любой момент."