Khách sạn có Wi-Fi tại Vác-xa-va

Great room. Excellent location and staff were friendly and helpful. We used Ubers to taxi us about and saved a load of money. Hotel taxi to the airport was 400 and an Uber was 100.

The temperature in the room was too high and AC didn't work well, we were eventually changed to another room, which was on the top floors. Reception was not always available by phone. Staff was always very friendly. Lobby bar was closed for renovation and the whole lobby was being renovated, so the entrance area did not feel like an InterContinental or 5* hotel at the moment. We ordered room service, which was very nice. Rooms are a big and cozy, big bathrooms, separate shower and bathtub is great. The gym and spa in the top floors is amazing.

Khách sạn Mercure Warszawa centrum có một vị trí tuyệt vời, gần zloty tarasy, nơi bạn có thể thưởng thức đồ ăn và mua sắm, dịch vụ rất tuyệt, phòng sạch sẽ, phòng tắm hơi và bể sục cũng tốt. Nói chung tôi hài lòng với dịch vụ.

on the first night of my stay, i was assigned a room designed for disabilities without any notice. since it was late and i was exhausted, i didn’t think much of it, but i noticed something felt off. next evening, after taking a shower, i realized the entire bathroom was soaking wet and extremely slippery that i almost fell. then i was checking my booking receipt, i noticed the room i booked was supposed to have a different bathroom layout. when i raised this issue with the front desk, they admitted that due to overbooking on the first night, they had reassigned me to a room for disabilities without informing me. this design is clearly unsafe for someone unfamiliar with it, and the hotel staff showed no sincerity in addressing the issue. what's worse, they didn't even offer an apology. instead, they simply asked me what I wanted. this is unacceptable—they failed to inform me of the room change on the first night and didn’t take responsibility when I brought it up. eventually, after I insisted, they upgraded me to their best room and offered two days of complimentary breakfast. however, all of this only happened because i demanded it—the staff showed no initiative. they really need better training. the first photo shows the fruit they sent as an apology. and the second, third photos shows the conditions of bathroom for disabilities. 第一晚入住時，已經很晚了，酒店人員在沒有通知我的情況下，給我安排了一間傷殘人士的房間。 由於太疲倦了，所以只是感覺房間怪怪的，但並沒察覺有什麼問題。直到第二天晚上，洗完澡之後，整個廁所也是濕的，我差一點就要滑倒。 再看看之前預訂時的收據，發現房間的廁所根本不應該是這個樣子，繼而我到酒店大堂理論，他們才告訴我，因為第一天晚上時候，訂單太滿了，所以才為我安排這樣的房間。 可是你要知道，這樣的設計，正常人洗澡，是真的很容易滑倒。他們不但沒有誠意的道歉，只是詢問我想要怎樣。 說實話，這難道不是酒店的問題嗎？第一天並沒坦白這不是我原本所訂的房間、繼而我發現後，亦沒作出任何相應的措施、道歉。 最後在我要求下，他們給我換了最好的房間，另外給我送了兩天免費的早餐。不過，這通通都是我要求的，酒店人員真的有需要再培訓。 第一張照片是他們賠罪送的水果。

Hotel facilities are excellent, breakfast is great. But I found the most of the staff are not helpful, specially at the restaurant during breakfast time. Felt descriminated by color. When we went for breakfast no one showed us a table while others are escorted. Folk & knife brought to them while we were asked to go and take it.

Close to Chopin airport only take 6-7mins drive to the terminal. Suite is tiny but cozy, facilities just a necessity so without fridge and water heater. But I think it’s enough for 1 night stay before take off plane

Everything was very clean, the room was spacious and the location was really good as well, there is a bus station right out side so you can easily have access to the town center.

Phòng sạch sẽ, khăn tắm miễn phí được cung cấp tại giường. Nhân viên thân thiện và hài hước. Tôi hỏi liệu tôi có thể có phòng chỉ dành cho nữ không và nhân viên đã cung cấp một phòng. Chỉ tiếc là tủ khóa chỉ có ở tàu điện ngầm và chúng không hoạt động khi tôi ở đó. Vị trí cũng đẹp, chỉ mất 5-10 phút đi bộ đến một số trạm xe buýt. Tôi đi bộ đến đó từ trạm xe buýt MDA.

The location is prefect If u travel by flixbus n in west station.  We got a small but quiet room, so far quite good, you can ask for the hairdryer in the reception.  A bit far away to go the city center, need to catch the taxi or bus