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Đánh giá đã xác thực
Vị trí4.6
Trang thiết bị4.5
Dịch vụ4.5
Vệ sinh4.6
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Tất cả đánh giá(59)
Đánh giá tích cực(45)
Đánh giá có ảnh/video(40)
Đánh giá tiêu cực(2)
Nice and special
Phòng Premium Nhìn Ra Hồ Bơi
Lưu trú vào thg 6, 2024
Gia đình
26 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 thg 6, 2024
Nice stuff nice place and good for relax and enjoy the time front the sea
We had the BEST holiday at serenity beach hotel. The staff absolutely made the holiday 10/10 unforgettable. From the reception greeting with lovely hibiscus tea to the housekeeping… Nicole from the animation team was amazing! Mustafa at the pool Bar, Waleed, Omar and Mohamed at the snack bar and everyone in between. The staff were total gems! Would 10/10 recommend and will definitely Return next year!
Dịch
Daniela G
Lưu trú vào thg 10, 2024
Du lịch cùng bạn bè
5.0/5
Nổi Bật
Đăng tải vào 15 thg 10, 2024
The stuff was helpful, smiled and kind. The hotel is just perfect overall- it was clean everywhere, the food was so good, the pools were clean. I loved this place and Egypt. Maybe this was one of the best trips so far. Definitely I will come back again ❤️ Will miss this place so much.
Dịch
Maya M
Lưu trú vào thg 10, 2024
Du lịch cùng bạn bè
5.0/5
Nổi Bật
Đăng tải vào 15 thg 10, 2024
The experience was wonderful. All of the stuff are very nice and kind. We loved this place. It was an amazing trip. The room was clean, the pools also, the food was so good and everything was perfect. We recommend this hotel and definitely will come back again soon. Egypt is amazing and the hotel too.
Dịch
Nicole S
Lưu trú vào thg 10, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 5 thg 10, 2024
A belated review but having come here this year for our second time we were not disappointed. We now consider this resort our second home and cannot wait to return. Our accommodation was top notch and the towel art left in our room was fantastic. The food was superb and ALL staff were wonderful. For the second year Aladin was seen constantly round the hotel with a smile always on his face and always willing to stop and talk. The animation staff were incredible especially Moksha Nicole and Luca. Miss the place very much and cannot wait to get back there. Thanks for making our memories with us.
Dịch
Janet K
Lưu trú vào thg 10, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 1 thg 10, 2024
Beautiful hotel, as soon as you step off the transfer bus you are welcomed into paradise. The hotel grounds are beautiful so well kept , pools are plentiful and cleaned every day . The rooms are spacious and also cleaned everyday . This is the 2nd time visiting this year so was upgraded to the beach restaurant, there was always a great variety of food , always red hot and tasty , nothing is too much trouble for the staff especially Waleed who went above and beyond. What can I say about the animation team , they really did make our holiday extra special , they come round to make sure everything is ok and let you know what activities are on , they really are a credit to the hotel and really are a joy , a big thankyou to Nicole , Milley , Luca , Lena Yahia , Ahmed , Mocksha , Kaitlyn.Leonie,Mido.Halla,Iza, you are all amazing .Till we see you next time 10 out of 10
Dịch
Sparkyvoj
Lưu trú vào thg 9, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 30 thg 9, 2024
Just returned home from an idyllic weeks holiday to Serenity Alpha Beach. A vast array of pools & bars to choose from along with buffet restaurants & a la carte offerings (Royal Lounge & Piranha definitely worth a visit). Firstly would like to thank both Mohamed Sobhy (Manager) and Aladin (General Manager) as they could not have been more helpful (especially when easyJet flight home was cancelled....) The majority of staff at this wonderful complex are extremely happy and helpful and go the extra mile to ensure you thoroughly enjoy your time at the resort A mention to the following team members who definitely made our time here extra special Beach Bar - Tall gent (unfortunately did not get his name) Buffet Restaurant (outside seating) - Abd Allah Kamal & Shehab Sabry And an extra special mention for Heated Pool - Mohamed Hossain (Bar) & Ahmed Marai (Lifeguard) Royal Lounge & Snack Bar - Mohamed Sharif and last but not least Royal Lounge & Buffet Restaurant - Mohamed (Alex) Emad Have already booked the return trip to visit these newfound friends in September 2025 Thank you all for the wonderful memories!
Dịch
6/8
M4capel
Lưu trú vào thg 9, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 23 thg 9, 2024
Perfect location, private beach with easy pier access to the main reef and drop-off for snorkelling. Big hotel but very cleverly designed, so it never felt crowded, lots of space. Huge choice of pools, gardens very well maintained creating areas of sun and shade which gave lots of options for poolside / sunbed / beach / garden. Food choices different each night, really well presented. Evening and day activities well-run but not obtrusive, can lie around all day if wanted. Rooms were very spacious, clean, good aircon and lovely balcony. All staff were really friendly and helpful, nothing too much trouble. Spa and gym very well appointed and definitely worth a visit or two. The whole site is large so guests would need to be more mobile to get around it all, but paths were smooth and linked cleverly. Highly recommend and we will be back.
Dịch
lauren h
Lưu trú vào thg 9, 2024
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 22 thg 9, 2024
We have just returned from a 1 week stay at Serenity. It was our first time in Egypt so we weren’t sure what to expect… Our room was clean, comfortable and suitable for our needs. The mini fridge was stocked with water daily by housekeeping who did a great job all week. Pool areas were great, we preferred the quieter, lower pool. Bar staff here were hard working and we were thankful for the service provided. The half moon pool had constant activity, sports and aerobics, if you’re into that. Only thing I would say is that there are people constantly coming up to you to sell something which can get a little annoying after a while - there are Do Not Disturb signs you can get when getting towels but these were just ignored in our experience so best to just say “no” and engage no further. We booked excursions through TUI during our stay and the hotel were great with giving us a packed breakfast. Food was ok, nothing to rave about. My partner and I were both careful and restrictive with what we ate and I still fell ill but this is no fault of the hotel - just different from home I guess! We didn’t watch much of the entertainment as it’s not our thing but the Beach party was brilliant and the outsourced acts were fab (African dance group and fire act). Overall we had a great stay, the weather was perfect and (if you’re not super anti social like us) you will thrive at Serenity.