Jaz Casa Del Mar Beach

I love it here 👌🏽

Good！Nice hotel and service！ 海灘的海很清澈，但感覺比較小。裏面挺多白人的，餐很好吃，服務員很nice！就是門口的士太貴了，前台人員説用uber更好。

被子不乾不淨，酒店舊 服務差

Très bel hotel, hall d'accueil lumineux, personnel de la réception agréable sans plus. Chambre : mobilier neuf et de qualité, c'est agréable, attention certaines zones de l'hôtel peuvent êtres bruyantes le soir pendant les animations. Restaurant : très bon, beaucoup de choix, toujours de la place pour manger. En dehors des heures de repas c'est plus compliqué pour avoir à manger, même avec la formule tout inclus. Bars : très bon cocktails Plage : propre et confortable, par contre on entend toutes les activités de l'hôtel à côté, pas terrible pour se reposer. Piscines : très bien Animation : moins bien que dans les autres établissements, spectacle du soir pas terrible, en journée les activités sont toujours les mêmes.

I am giving four stars because I booked through ******* and paid extra for a sea-view room. Upon arrival, it was already late and dark, but we quickly realized we did not have a sea-view room; we only saw pipes and other unpleasant things. This was quite a disappointment, and we had to make several phone calls to resolve it. At first, they told us there were no rooms available, but after several complaints, a room with a sea view became available. We were moved to the correct room after one day, for which we had already paid extra. However, they did not apologize or refund us for the night we spent without a sea view. We traveled with our two-year-old daughter, and to do some activities, we inquired about a babysitter who could accompany us for a fee, but they said they didn’t offer that service (which we are accustomed to from other destinations). This wasn’t a big issue, as every hotel has its own policies. The food was very good, and the staff was very friendly (with a few exceptions).

Great hotel with amazing friendly staff and great location. The food was fantastic with loads of selection that meets all tastes.

Everything was perfect couldn’t complain about anything. All staff were excellent all happy and willing to help. Will definitely return to this hotel.

Great service attitude of all staff, anytime. Great quality of food. Great Resort featuring different kinds of pools and beach access. We will come back for sure.

It’s ok and that’s it. Definitely not a 5 start hotel. We booked 8 nights and had requested a queen bed. When we arrived we had twin beds and there was rubbish in the wardrobe. The manager said there wasn’t a way to move us until the next day. However when we did move this was much better and grateful that the manager made an effort to give us two room options. Disappointed with house keeping. Our shower gel wasn’t refilled for 3 days. We kept forgetting to ask at reception but luckily had brought our own. However when we did tell reception it was sorted but why isn’t house keeping check of these things? Good to see management actively speaking to guests and noting any issues. I’m sorry to say that the food selection in the buffet is terrible. Baked items are stale and hard, the seasoning isn’t quite right for the main dishes, repetitive dishes on the menu and I had a bad tummy for the whole trip which I’m guessing was due to the fresh fruit and salads in water. No ironing board or iron in the room so I’m guessing this is something you’d need to request at reception, hairdryer is attached in the bathroom so I’d suggest taking your own too. On the plus side the staff are great and friendly. Disappointed given how much money we spent. Wouldn’t recommend this hotel.