Wanda Vista Harbin

Appreciate the upgrade to club level at 15th floor but the room was very warm despite I opened the window & it was winter time. No air con available so room service pushed in an old, bulky & noisy 1 & only 1 portable “air conditioning”. 1st time in my life I stayed in a 5 stars hotel room feeling uncomfortable, noisy (from the street & the bulky air conditioning) & sweaty thru out the night. Asked to change room the next day. Hotel changed both my & my children room to a lower floor. Much cooler but air pollution was the killer this time. Rooms & corridors walkway were infested with cigarette smell & smoke. Yes I saw cigarette smoke coming out from a few rooms when I was walking to my children’s room. This is really the greatest problem with China hotels. China guests are fine to ignore the non smoking signs in the rooms & toilets. Room complementary services were miserable. Only 2 cups, no spoons. Average quality shower gel was used. Breakfast was below average for a 5 stars hotel. Location was okay. There is a big mall opposite & some nice restaurants nearby. Next time I shall stick to staying in an international hotel over China hotels unless they can adhere to the non smoking rule & provide 5 stars room services for 5 stars price.

Amazing experience good service and nice breakfast

Love the room is great everything was good i enjoyed the breakfast there were a lot of different selections it was yummy one thing I didn’t like is that I had to go downstairs every time I ordered a delivery Mabey we can do a bit upgrade on that. Also the dress code for guests in the dining hall need to be addressed this is a 5 star hotel I don’t need to see people wearing robe with nothing under it with the room sandals is just not cool. However I did see people talking to them about it asking them to change but it took a while. Other than that It was a wonderful experience and I’ll b back sometime soon and hopefully will see some more upgrades?

Not too good nor too bad. Average experience

Good choice

設施：設施就是一般酒店，沒有什麼突出 衞生：馬桶有尿漬，保潔説清理不下去，看着特別彆扭，沒有一次性馬桶套，沒有一次性浴缸套 環境：環境比較不錯，但是行政房間對比其他稍小 服務：服務比較好，贈送了1份早餐 早上樓下户外有婚禮，16層也能聽見，噪音有點大 早餐中規中矩，沒有什麼亮點

去到萬達文華酒店巳經是晩上8點左右了，辦理入住非常快捷，工作人員旭華276小姐姐很熱情介紹酒店的環境，還免費幫我們升級送早餐，房間水果、房間大而且寬敞整潔，晚上休息空調不吵，很靜。早餐很豐盛，品種繁多。酒店旁邊就是融創茂，家庭親子出遊選擇萬達文華是最好的選擇

房間有點潮 被子和浴巾都有味道 像是沒換過的 要求酒店換丟給換了 還送了一份水果 送了早餐 。 晚上要求加被子客房阿姨拿來一條沒有被套的被子 睡完直接全身過敏 。 總之這家的前台服務是周到熱情的 就是，但是客房打掃真的不乾淨

酒店地理位置優越，交通便利，賓客關係部服務專業，提前溝通入住事宜，安排的很滿意，禮賓熱情，早餐豐盛，前台辦理入住快。帶娃下次還會來。經理吳丹更是從入住前一天就打電話詢問事宜，瞭解我們有小孩同行提前安排好了小童用品以及伴手禮曲奇🍪，細節感滿滿❤️，迷你吧的軟飲更是解決了一天的疲憊