Hesperia Barcelona Presidente

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Hesperia Barcelona Presidente

Av. Diagonal, 570, Barcelona, Catalonia, 08021, SpainXem thông tin khách sạn
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4.2/5
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Người Dùng Ẩn Danh
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 11, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 20 thg 12, 2024
The hotel was nicely located on a central location with different transportation options. There are several restaurants in near proximity. Several supermarkets and bakeries which allow you to start your day with delicious pastries. The staff were nice and helpful. Rooms are big enough not to feel trapped in for the people who wanted to spend more indoor time. In short, I would like to book this place again when I’m back to Barcelona and can peacefully recommend to my friends.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to share such a detailed and positive review of your stay at our hotel. We are thrilled to hear that you appreciated our central location, the proximity to various transportation options, and the abundance of nearby restaurants, supermarkets, and bakeries that made your stay enjoyable.We are also delighted that you found our staff helpful and friendly—it means a lot to us to know we contributed to your positive experience. It's wonderful to hear that the spaciousness of our rooms provided comfort and a sense of relaxation for you during your indoor time.Your kind words about recommending us to friends and your intention to return when you visit Barcelona again truly warm our hearts. We look forward to welcoming you back and ensuring your next stay is just as enjoyable.Warm regards,
Tài Khoản Khách
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 12, 2024
Du lịch cùng bạn bè
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 8 thg 1, 2025
great hotel with nice services,we will choose to live here next time if possible!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated the services we provide. It would be our pleasure to welcome you back next time, and we look forward to making your next visit just as memorable!Warm regards,
Bernat
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 7, 2024
Du lịch cùng bạn bè
2 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 17 thg 8, 2024
Forgot my passport in the room after check out. The staff were very helpful and when I called they had it safe in reception for me. Nice area and comfortable room.
Dịch
Phản Hồi Từ Khách Sạn: 非常感謝您抽出時間給我們留下反饋意見。此致敬禮。
Tài Khoản Khách
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 4, 2024
Gia đình
1 đánh giá
1.0/5
Đăng tải vào 15 thg 5, 2024
ㅎㅏㄴ 국 sa 람ㄷㅡㄹ ㅇ ㅕㄱ/ ㄱㅏㅈI ㅁㅏ서ㅣyo This is the worst hotel Is this a 4 star hotel? I don't even know what part of it made me feel like I had stayed in a 4-star hotel for 5 nights. When I arrived and was assigned a room, the shampoo and shower gel bottles were empty, and the shower drain, which had never been used, did not drain well. The next day, I went sightseeing and when I returned to my room, the housekeeping staff had stolen the food from my room. Do you think this makes sense? What on earth are they thinking, and with what professionalism do they carelessly touch their customers’ food? This person is also an employee of a 4-star hotel. Think with common sense. The employee did something that was ethically unacceptable. And while staying here for 5 nights, the housekeeping staff left the staff key, which was used as a master key, in my room twice. I think it would be good to be more focused and meticulous when working. I've been to many hotels in Europe, but this was the first time in my life that my room door couldn't be opened because my phone was near the key. We never put our phones in our bags and always hung them on a string like a necklace. If it was because of the battery, I got a spare room key and asked my companion to put another key in the bag. There were no cell phones or batteries in the group's bags. But the door didn't open that day, so I had to go to the reception again. On the 12th, the first day the door didn't open, when I first said the door wouldn't open, one of the female employees showed an arrogant expression and attitude as if she was ignoring me, which really broke my heart. And on the morning of check-out, a staff member came into my room without knocking. This is truly absurd. The reception staff should be ashamed of themselves for being rude and arrogant to the end and not even offering a proper apology. In the 5 days I stayed here, this was the first time I experienced something so unpleasant and annoying in a hotel. Overall, the staff at this hotel need to rethink their service mindset to match that of a 4-star hotel. The only thing I regret coming to Barcelona is staying here. I didn't feel it was worth a second visit at all. This hotel gave me the worst experience. There will never be a second visit.
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for taking the time to leave us your feedback.Sincerely.
Tài Khoản Khách
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 11, 2024
Một mình
14 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 20 thg 12, 2024
Great location, rooms, staff.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your kind words! We’re delighted to hear you enjoyed our location, rooms, and the service provided by our staff. Your positive feedback motivates us to continue delivering excellent experiences to all our guests.We hope to welcome you back soon!Warm regards,
fary
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 7, 2023
Một mình
15 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 30 thg 8, 2023
Great experience in this hotel, located near major tourist spots in Barcelona, good access to public transport, lots of cafes and nearby restaurant s, and famous brands such as Zara,... 😂super friendly and hospitable staff, they have booked tickets for sightseeings and gave me thorough information about how to get to those places👍👍, the room was big, spacious and clean, with lots of large mirrors and a electronic safe in the closet, 👍👍breakfast was amazing, including a wide range of hot, cooked Spanish dishes, olives, fruits and yummy cheeses 😋😋😋 Only problem I faced was the ceiling started leaking, and the staff immediately offered me another room 👍👍 I'm highly recommending this place
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for taking the time to leave us your feedback.Sincerely.
Tài Khoản Khách
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 10, 2024
Du lịch cùng bạn bè
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 12 thg 12, 2024
It’s incredible!
Dịch
Phản Hồi Từ Khách Sạn: Thanks for your comments.Kind regards.
Tài Khoản Khách
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 8, 2023
Người đi công tác
2 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 26 thg 9, 2023
Service really great
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for taking the time to leave us your feedback.Sincerely.
Marvin
Phòng superior giường đôi hoặc 2 giường đơn có tầm nhìn
Lưu trú vào thg 7, 2023
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 24 thg 8, 2023
Génial!!!
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for taking the time to leave us your feedback.Sincerely.
Tài Khoản Khách
Phòng superior giường đôi hoặc 2 giường đơn có tầm nhìn
Lưu trú vào thg 12, 2024
Gia đình
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 1, 2025
優點:性價比高,同價位的其他酒店沒有他大,並且服務很好,早餐很好吃,位置距離其他景點還算近,基本都是打車,走路都在15分鐘以上 缺點:隔音確實有點不好,但酒店也在解決隔音的問題,做了雙層玻璃,其次樓層之間聲音比較吵,樓上吵鬧會被打擾到
Dịch
Phản Hồi Từ Khách Sạn: 親愛的客人,感謝您分享寶貴的反饋意見。我們很高興得知您認為我們的酒店性價比高,房間寬敞,早餐美味,且地理位置便利,靠近各大景點。我們也很高興您對我們團隊提供的服務表示認可。對於您遇到的噪音問題,我們深感抱歉。我們正在積極改善隔音問題,包括安裝雙層玻璃窗,我們將繼續努力解決這一問題,以提高客人的舒適度。非常感謝您的理解,我們期待不久後再次歡迎您的光臨。此致,附言:非常感謝您發佈照片。一張圖片勝過千言萬語。
Tài Khoản Khách
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 10, 2024
Gia đình
10 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 16 thg 11, 2024
房間狀態不錯,位置方便,去米拉之家,步行可達。逛奢侈品店也很近,周圍吃飯購物都很方便。房間有保險箱,一次性拖鞋,大堂早上還有免費茶點,性價比不錯。唯一美中不足的是,臨街晚上有點噪音。
Dịch
Phản Hồi Từ Khách Sạn: 非常感謝您抽出時間給我們留下反饋意見。此致敬禮。
Tài Khoản Khách
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 8, 2024
Vợ chồng
3 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 31 thg 10, 2024
我相信大家應該在小某書看了一些特別正面的評價,然後覺得有點假是不是?我最開始也懷疑,但是架不住巴塞的酒店太貴了,這家有攜程會員特別價格,硬着頭皮就訂了。入住以後才發現確實值得一個高分好評。 設施和衞生:設施很全,有牙刷拖鞋,真的在歐洲不多見,房間其實有點點舊,但是不臟,衞生情況我覺得可以滿意。房間面積真的可以説在這個價格裏是最大的了,三個行李箱全部攤開無壓力。設施我給了4.5分,有個主要扣分點在房間正中間有一根柱子。。上床要繞開柱子,有點無奈。 環境:二樓是個夜店,工作日的晚上12點依然叮咣叮咣,巨熱鬧。但是房間其實不吵,我們在7樓,完全不影響睡覺。離地鐵站還是有點小遠,地理位置也屬於環境吧,扣一點點分給4.5分。酒店周圍走路距離有無數餐廳超市,很給力。 服務:服務真的很棒,前台非常熱情,有問必答,而且寄存行李不要錢這件事我就要吹爆! 因為航班延誤,到酒店的時候已經後半夜了,累的忘了拍照,後來屋裡東西都攤開了就也沒拍照。
Dịch
Phản Hồi Từ Khách Sạn: 非常感謝您抽出時間給我們留下反饋意見。此致敬禮。
any.tiff
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 8, 2024
Một mình
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 7 thg 9, 2024
離巴特羅很近,步行30分鐘左右,途中可以欣賞街區哈。價格也比較划算,攜程不報 city tax(退房付)。退房後寄存行李很安全。前台大美女
Dịch
Phản Hồi Từ Khách Sạn: 非常感謝您抽出時間給我們留下反饋意見。此致敬禮。
Tài Khoản Khách
Junior Suite có tầm nhìn
Lưu trú vào thg 12, 2024
Một mình
8 đánh giá
3.6/5
Đăng tải vào 31 thg 1, 2025
前台非常友善服務也很好。地理位置不錯,房間很大,但看得出是舊的酒店翻新的因此價格比較友好。房間有一股舊房子的味道……整體設施比較老舊,算是維護的比較好的一個老舊酒店吧。 二樓是夜店晚上會比較吵,但住的是高樓層因此還好沒被影響… 本來考慮續住,但是入住的第一晚感覺睡覺身體都很癢……不知道是沒清潔乾淨還是比較老舊床墊有什麼問題反正覺得很癢,隔天就不繼續住了。 但是設備個方面是很齊全的 什麼都有 沒有棉花棒前台還直接給了我一盒棉花棒。 皮膚如果不是很敏感的人,喜歡大房間,地點好 性價比高的話還是比較推薦的。
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you very much for taking the time to share your feedback about your stay with us. We truly appreciate your kind words, especially regarding our customer service—we strive to provide the best experience for our guests.We would also like to assure you that all our cleaning products are carefully selected to be suitable for all types of allergies, as guest comfort and well-being are our top priorities. However, we sincerely regret any inconvenience you may have experienced and will carefully review your comments to improve further.We hope to welcome you again in the future and provide you with an even better stay.Best regards,
Vova
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 7, 2024
Người đi công tác
98 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 25 thg 8, 2024
酒店位置極佳近中心區域到聖教堂以及諾康普球場都很近、周邊環境衞生整潔、不遠的地方有中國餐廳非常整潔味道很到位,酒店服務人員態度很好,值得遇訂👍
Dịch
Phản Hồi Từ Khách Sạn: 非常感謝您抽出時間給我們留下反饋意見。此致敬禮。