Hesperia Barcelona Presidente

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Hesperia Barcelona Presidente

Av. Diagonal, 570, Barcelona, Catalonia, 08021, SpainXem thông tin khách sạn
Hesperia Barcelona Presidente
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Đánh giá của khách

8.6/10
Rất Tốt
104 đánh giá
Đánh giá đã xác thực
Vị trí8.5
Trang thiết bị8.4
Dịch vụ8.7
Vệ sinh8.8
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Anony Q
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 3, 2025
Vợ chồng
7 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 2 thg 5, 2025
We enjoyed our stay at the hotel. Perfect location with walking distance to lots of decent restaurants. Service is always great and room is super comfortable
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you very much for your kind review. We're delighted to hear that you enjoyed your stay with us and appreciated our central location, comfortable rooms, and attentive service. It's always a pleasure to welcome guests like you, and we hope to have the opportunity to host you again in the near future.Warm regards,
Tiankuo
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 3, 2025
Vợ chồng
4 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 22 thg 4, 2025
I found this hotel miserable from many aspect. We arrived at midnight from the airport and we’re given the last room left. The room has a distinct smell that almost like a man’s underarm. We asked for a double room but it was two single beds put together. The shower head had a 30s hot water and 5s cold water loop. The bath tub was blocked. We asked for a change and were given an upgrade queen bed room the next day, thank you for that. Unfortunately, the new room still has the underarm smell but a bit less, and also a new smell like it’s been a very old room with unventilated smell from some furnitures or the wall. The shower head problems was still there. The location is alright, despite quite a distance from the metro station, you can still take the buses.
Dịch
Phản Hồi Từ Khách Sạn: Gracias por tomarse el tiempo para compartir su experiencia con nosotros. Lamentamos profundamente que no haya estado a la altura de sus expectativas y le pedimos disculpas por los inconvenientes que experimentó durante su estancia.Nos disculpamos especialmente por los problemas que menciona en cuanto al olor en la habitación, la configuración de la cama y el funcionamiento de la ducha. Le aseguramos que tomamos sus comentarios muy en serio y estamos trabajando para resolver estos problemas de inmediato para que no se repitan en el futuro.Agradecemos su comprensión respecto al cambio de habitación, y nos complace saber que la nueva habitación fue una mejora. Sin embargo, lamentamos que el olor persistiera y que el problema de la ducha no se resolviera por completo. Ya hemos informado a nuestro equipo de mantenimiento para que se lleven a cabo revisiones más exhaustivas.Nos alegra saber que encontró conveniente nuestra ubicación, aunque entendemos que la distancia de la estación de metro puede ser un inconveniente.Una vez más, le pedimos disculpas por cualquier molestia que haya experimentado y agradecemos sus comentarios, que nos ayudan a mejorar nuestros servicios. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y ofrecerles una experiencia más acorde a sus expectativas.Atentamente,
Tài Khoản Khách
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 3, 2025
Vợ chồng
19 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 22 thg 4, 2025
That’s exactly what I want! Excellent location, good services, acceptable price.
Dịch
Phản Hồi Từ Khách Sạn: Thank you so much for your kind review!We’re delighted to hear that our location, services, and pricing met your expectations. Your satisfaction is our greatest reward, and we truly appreciate your support.We look forward to welcoming you back in the near future!Warm regards,
Người Dùng Ẩn Danh
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 11, 2024
Vợ chồng
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 20 thg 12, 2024
The hotel was nicely located on a central location with different transportation options. There are several restaurants in near proximity. Several supermarkets and bakeries which allow you to start your day with delicious pastries. The staff were nice and helpful. Rooms are big enough not to feel trapped in for the people who wanted to spend more indoor time. In short, I would like to book this place again when I’m back to Barcelona and can peacefully recommend to my friends.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to share such a detailed and positive review of your stay at our hotel. We are thrilled to hear that you appreciated our central location, the proximity to various transportation options, and the abundance of nearby restaurants, supermarkets, and bakeries that made your stay enjoyable.We are also delighted that you found our staff helpful and friendly—it means a lot to us to know we contributed to your positive experience. It's wonderful to hear that the spaciousness of our rooms provided comfort and a sense of relaxation for you during your indoor time.Your kind words about recommending us to friends and your intention to return when you visit Barcelona again truly warm our hearts. We look forward to welcoming you back and ensuring your next stay is just as enjoyable.Warm regards,
Tài Khoản Khách
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 12, 2024
Du lịch cùng bạn bè
1 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 8 thg 1, 2025
great hotel with nice services,we will choose to live here next time if possible!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated the services we provide. It would be our pleasure to welcome you back next time, and we look forward to making your next visit just as memorable!Warm regards,
Bernat
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 7, 2024
Du lịch cùng bạn bè
2 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 17 thg 8, 2024
Forgot my passport in the room after check out. The staff were very helpful and when I called they had it safe in reception for me. Nice area and comfortable room.
Dịch
Phản Hồi Từ Khách Sạn: 非常感謝您抽出時間給我們留下反饋意見。此致敬禮。
Tài Khoản Khách
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 4, 2024
Gia đình
1 đánh giá
2.0/10
Đăng tải vào 15 thg 5, 2024
ㅎㅏㄴ 국 sa 람ㄷㅡㄹ ㅇ ㅕㄱ/ ㄱㅏㅈI ㅁㅏ서ㅣyo This is the worst hotel Is this a 4 star hotel? I don't even know what part of it made me feel like I had stayed in a 4-star hotel for 5 nights. When I arrived and was assigned a room, the shampoo and shower gel bottles were empty, and the shower drain, which had never been used, did not drain well. The next day, I went sightseeing and when I returned to my room, the housekeeping staff had stolen the food from my room. Do you think this makes sense? What on earth are they thinking, and with what professionalism do they carelessly touch their customers’ food? This person is also an employee of a 4-star hotel. Think with common sense. The employee did something that was ethically unacceptable. And while staying here for 5 nights, the housekeeping staff left the staff key, which was used as a master key, in my room twice. I think it would be good to be more focused and meticulous when working. I've been to many hotels in Europe, but this was the first time in my life that my room door couldn't be opened because my phone was near the key. We never put our phones in our bags and always hung them on a string like a necklace. If it was because of the battery, I got a spare room key and asked my companion to put another key in the bag. There were no cell phones or batteries in the group's bags. But the door didn't open that day, so I had to go to the reception again. On the 12th, the first day the door didn't open, when I first said the door wouldn't open, one of the female employees showed an arrogant expression and attitude as if she was ignoring me, which really broke my heart. And on the morning of check-out, a staff member came into my room without knocking. This is truly absurd. The reception staff should be ashamed of themselves for being rude and arrogant to the end and not even offering a proper apology. In the 5 days I stayed here, this was the first time I experienced something so unpleasant and annoying in a hotel. Overall, the staff at this hotel need to rethink their service mindset to match that of a 4-star hotel. The only thing I regret coming to Barcelona is staying here. I didn't feel it was worth a second visit at all. This hotel gave me the worst experience. There will never be a second visit.
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for taking the time to leave us your feedback.Sincerely.
Tài Khoản Khách
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 11, 2024
Một mình
14 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 20 thg 12, 2024
Great location, rooms, staff.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your kind words! We’re delighted to hear you enjoyed our location, rooms, and the service provided by our staff. Your positive feedback motivates us to continue delivering excellent experiences to all our guests.We hope to welcome you back soon!Warm regards,
fary
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 7, 2023
Một mình
15 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 30 thg 8, 2023
Great experience in this hotel, located near major tourist spots in Barcelona, good access to public transport, lots of cafes and nearby restaurant s, and famous brands such as Zara,... 😂super friendly and hospitable staff, they have booked tickets for sightseeings and gave me thorough information about how to get to those places👍👍, the room was big, spacious and clean, with lots of large mirrors and a electronic safe in the closet, 👍👍breakfast was amazing, including a wide range of hot, cooked Spanish dishes, olives, fruits and yummy cheeses 😋😋😋 Only problem I faced was the ceiling started leaking, and the staff immediately offered me another room 👍👍 I'm highly recommending this place
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for taking the time to leave us your feedback.Sincerely.
Claudia
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 10, 2024
Du lịch cùng bạn bè
7 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 12 thg 12, 2024
It’s incredible!
Dịch
Phản Hồi Từ Khách Sạn: Thanks for your comments.Kind regards.
Tài Khoản Khách
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 8, 2023
Người đi công tác
2 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 26 thg 9, 2023
Service really great
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for taking the time to leave us your feedback.Sincerely.
Marvin
Phòng superior giường đôi hoặc 2 giường đơn có tầm nhìn
Lưu trú vào thg 7, 2023
Vợ chồng
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 24 thg 8, 2023
Génial!!!
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for taking the time to leave us your feedback.Sincerely.
9-ten
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 4, 2025
Vợ chồng
14 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 28 thg 5, 2025
早餐非常好吃,前台有部分工作人員可以説中文,房間乾淨衞生,地理位置方便。步行可達聖家堂,米拉之家和巴特羅之家。
Dịch
Phản Hồi Từ Khách Sạn: 非常感謝您對我們酒店的積極評價!我們很高興您對早餐、前臺中文服務、房間衞生以及地理位置感到滿意。酒店步行可達聖家堂、米拉之家和巴特羅之家,為您的旅程增添便利,這是我們的榮幸。期待您再次光臨,祝您生活愉快、旅途順利!酒店管理團隊 敬上
Meitianjiubeishui_
Phòng Đôi hoặc Hai Giường Tiêu Chuẩn
Lưu trú vào thg 2, 2025
Một mình
5 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 10 thg 4, 2025
主要是早餐比較好吃……我不知道巴塞隆拿的酒店是都比較小嗎?就是地段很好去哪都很方便,周邊也安全沒什麼亂子,但是酒店的居住體驗水平最多是國內四星不能再多了…而且酒店太老了
Dịch
Phản Hồi Từ Khách Sạn: Dear Meitian,Thank you very much for taking the time to share your feedback with us.We’re delighted to hear that you enjoyed our breakfast and appreciated our central location and the safety of the surrounding area. It’s always a pleasure to know that our guests find it convenient to explore the city from our hotel.We understand your comments regarding the size and age of the property. Many hotels in Barcelona are located in historic buildings, which can sometimes mean smaller spaces compared to newer constructions. That said, we are continually working on improving our facilities to enhance the guest experience while preserving the charm and character of our building.We hope to have the opportunity to welcome you back in the future and offer you an even better stay.Warm regards,
Tài Khoản Khách
Phòng superior giường đôi hoặc 2 giường đơn có tầm nhìn
Lưu trú vào thg 12, 2024
Gia đình
3 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 6 thg 1, 2025
優點:性價比高,同價位的其他酒店沒有他大,並且服務很好,早餐很好吃,位置距離其他景點還算近,基本都是打車,走路都在15分鐘以上 缺點:隔音確實有點不好,但酒店也在解決隔音的問題,做了雙層玻璃,其次樓層之間聲音比較吵,樓上吵鬧會被打擾到
Dịch
Phản Hồi Từ Khách Sạn: 親愛的客人,感謝您分享寶貴的反饋意見。我們很高興得知您認為我們的酒店性價比高,房間寬敞,早餐美味,且地理位置便利,靠近各大景點。我們也很高興您對我們團隊提供的服務表示認可。對於您遇到的噪音問題,我們深感抱歉。我們正在積極改善隔音問題,包括安裝雙層玻璃窗,我們將繼續努力解決這一問題,以提高客人的舒適度。非常感謝您的理解,我們期待不久後再次歡迎您的光臨。此致,附言:非常感謝您發佈照片。一張圖片勝過千言萬語。