Các đánh giá Barceló Carmen Granada

Phản Hồi Từ Khách Sạn: Dear Sandra,Thank you for your positive feedback.We are truly glad that your stay at Barceló Carmen Granada left a positive impression.We are delighted that you enjoyed our central location, which offers the convenience and charm of Granada right at your doorstep. It is fantastic that you appreciated the exclusive atmosphere of our rooftop terrace, B-Heaven, which provides an unrivaled panoramic view of the iconic Alhambra, especially by moonlight. Our team takes pride in the amenities we offer, and we're thrilled that these aspects contributed to the enjoyment of your visit.We look forward to welcoming you back on a future occasion.Best regards,Noelia Cervera, Guest Manager

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for sharing feedback about your recent stay.We are sorry that the view from your room did not meet your expectations, due to our location in the city centre around buildings. It's wonderful to hear that your overall stay was enjoyable and that our airport shuttle added convenience to your travels.It would be a pleasure to welcome you again. Kind regards,Noelia Cervera, Guest Manager

Phản Hồi Từ Khách Sạn: Dear Guest, Thank you very much for your kind feedback.We regret to hear that the parking availability did not meet your expectations. We understand that finding convenient parking can enhance the overall experience and we apologize for any inconvenience this may have caused you. We are continually seeking ways to improve our amenities and services to ensure the satisfaction of all our guests.We are thrilled to learn that the majestic views of the Alhambra and our prime location contributed positively to your exploration of Granada's rich history. It is wonderful to know that you enjoyed the serenity of our rooftop pool and terrace, which are indeed perfect for unwinding. Your kind words regarding our modern amenities and the courteous service provided by our staff are greatly appreciated and serve as a testament to our commitment to exceptional hospitality.We look forward to welcoming you back for another memorable experience.Best wishes,Noelia Cervera, Guest Manager

Phản Hồi Từ Khách Sạn: Dear Iñigo, Thank you very much for your kind feedback.We are thrilled to hear that you enjoyed your stay with us and appreciated the recent refurbishment of our hotel. It's great to know that you found our rooms to be comfortable and modern. We are also delighted that you enjoyed the B-Heaven bar on our rooftop, offering stunning views and a relaxing atmosphere.Our central location is indeed a highlight, and we are glad that you found it convenient while still being away from the crowds. We truly appreciate your recommendation and are grateful for your continued patronage over the years.We look forward to welcoming you back for another memorable experience.Kind regards,Valle GálvezGuest Experience Manager

Phản Hồi Từ Khách Sạn: Dear guest Thank you very much for choosing Barceló Carmen Granada for your visit to the Nasrid city.We are delighted with your comments about our hotel brand, Barceló Carmen Granada remains committed to providing high quality services and amenities to ensure the satisfaction of our guests.We are sorry to hear that your experience regarding the hotel check-in times was not to your liking. We guarantee check-in for all our rooms from 14:00 h, in order to ensure that each stay meets the highest standards of preparation and service, thus providing the best possible experience for our guests. Likewise, I would like to take this opportunity to remind you that we have a 24/7 reception service, where our colleagues will be ready to assist you and offer alternatives whenever availability allows us to do so.Finally, we are pleased that you have commented positively on the location and accessibility of our hotel. It is located in the city centre, just a few minutes walk from the Cathedral of Granada and other tourist attractions of interest. In addition, its privileged location ensures excellent connections with public transport, facilitating access in a comfortable and efficient way.We look forward to serving you again in the future.Paula Peña, Guest Experience

Phản Hồi Từ Khách Sạn: 尊敬的賓客，您好！ 感謝您選擇我們的酒店，非常榮幸能為您服務！我們非常高興您對Barceló Carmen Granada的整體體驗感到滿意。儘管我們的位置對於不開車的客人來説可能不是最便利的，我們理解這可能會給您帶來不便。我們深表歉意。我們很高興您讚賞我們酒店的現代簡約裝修風格和實用的浴室設施。Barceló Carmen Granada酒店致力於為客人提供舒適和便利的住宿環境。此外，我們很高興知道您對酒店周圍的餐廳選擇感到滿意，並且喜歡我們便利的地下停車場。我們的酒店位於安達盧西亞城市的中心地帶，確保客人可以盡情享受格拉納達的獨特魅力和便捷的交通。我們將懷揣着您的這份信任，不斷進步並時刻準備着給您帶來更加完美的服務，期待您的再次光臨！Noelia Cervera, Guest Manager

Phản Hồi Từ Khách Sạn: 尊敬的賓客，您好！ 感謝您選擇我們的酒店，非常榮幸能為您服務！我們非常高興您在巴塞羅卡門格拉納達酒店的入住體驗如此美好。我們非常高興您讚賞了酒店的地理位置，便利的購物出行以及我們舒適的客房。酒店地處安達盧西亞城市的心臟地帶，與眾多商場近在咫尺，確保您能輕鬆享受格拉納達的每一刻。此外，我們高興地得知您對我們的房間衞生和清潔感到滿意，我們一直致力於為客人提供一個乾淨整潔的環境。您對我們員工的服務熱情和周到的評價，讓我們備受鼓舞，我們的團隊始終致力於為客人提供無微不至的服務，確保您的每一次入住都留下美好回憶。我們將懷揣着您的這份信任，不斷進步並時刻準備着給您帶來更加完美的服務，期待您的再次光臨！Noelia Cervera, Guest Manager

Phản Hồi Từ Khách Sạn: Beste Abdelmalik, Hartelijke dank voor deze enthousiaste beoordeling.Het doet ons veel plezier dat we u een goede ervaring hebben geboden.Graag tot een volgende keer!Met vriendelijke groeten,Noelia Cervera, Guest Manager

Phản Hồi Từ Khách Sạn: 尊敬的賓客，您好！非常感謝您選擇入住我們的酒店並留下寶貴的建議！ 我們很高興您在巴塞羅卡門格拉納達酒店有着美好的體驗。我們很高興您對客房和水質感到滿意，我們的客房均配備了完善的浴室設施，包括淋浴或浴缸供您選擇，以確保您的入住體驗舒適愉快。真心希望您能夠再次入住來感受我們的進步！祝您生活愉快，旅途順利！Noelia Cervera, Guest Manager