Các đánh giá Barceló Carmen Granada

Phản Hồi Từ Khách Sạn: Dear Guest,We appreciate that you took the time to share your experience with us.We are pleased that the design of our accommodations and the overall modernity of our establishment resonated well with you. Our team works diligently to maintain a contemporary and inviting atmosphere for our valued guests.Bed size requests are subject to availability and are displayed on each booking portal. We regret that on this occasion we were unable to meet your bed size preferences.Nonetheless, it is great to know that our central location contributed positively to your visit, providing convenient access to Granada's vibrant centro area and nearby transportation options.We are hoping to welcome you back in the future. Kind regardsNoelia Cervera, Guest Manager

Phản Hồi Từ Khách Sạn: Dear Saeeda, Thank you for sharing this feedback about your recent stay.It was our pleasure to welcome you to our central location near Granada Cathedral. Our housekeeping team takes particular pride in maintaining high cleanliness standards, and we're delighted this contributed positively to your stay.We regret any disappointment caused by our pool dimensions and breakfast offerings. Our seasonal pool is designed to complement the terrace space while providing unique city views, and we continually review our dining options to showcase Granada's culinary diversity.We look forward to welcoming you for another pleasant holiday. Best wishes,Paula Peña, Guest Experience

Phản Hồi Từ Khách Sạn: Dear Denia,Thank you for your positive feedback.We are thrilled to hear that your time with us was so memorable.We're delighted that you appreciated the beauty and cleanliness of our establishment and found your room spacious and comfortable. It's great to know that we have become your favorite hotel during your travels in Spain. Our dedicated staff works hard to provide a welcoming environment and it warms our hearts to know we've succeeded.We look forward to welcoming you back on a future occasion.Best regards,Noelia Cervera, Guest Manager

Phản Hồi Từ Khách Sạn: Dear customer,Thank you for choosing Barceló Carmen Granada for you visit to the Nasrid city.We are delighted to hear that you found our location convenient. Situated in the heart of the Andalusian city, our hotel offers easy access to the main tourist attractions, all within a few minutes’ walk. We are pleased to know that this aspect added positive value to your stay.We regret to hear that certain aspects of your stay did not meet your expectations. Our aim is to provide a comfortable and enjoyable experience, and we are sorry that our room and services fell short. We understand the importance of receiving good value and assure you that we continuously strive to offer quality accommodations and amenities to our guests. We look forward to welcoming you in the future to provide you with our best services and exceed your expectations.Kind regards,Paula Peña, Guest Experience

Phản Hồi Từ Khách Sạn: Dear Sandra,Thank you for your positive feedback.We are truly glad that your stay at Barceló Carmen Granada left a positive impression.We are delighted that you enjoyed our central location, which offers the convenience and charm of Granada right at your doorstep. It is fantastic that you appreciated the exclusive atmosphere of our rooftop terrace, B-Heaven, which provides an unrivaled panoramic view of the iconic Alhambra, especially by moonlight. Our team takes pride in the amenities we offer, and we're thrilled that these aspects contributed to the enjoyment of your visit.We look forward to welcoming you back on a future occasion.Best regards,Noelia Cervera, Guest Manager

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for sharing feedback about your recent stay.We are sorry that the view from your room did not meet your expectations, due to our location in the city centre around buildings. It's wonderful to hear that your overall stay was enjoyable and that our airport shuttle added convenience to your travels.It would be a pleasure to welcome you again. Kind regards,Noelia Cervera, Guest Manager

Phản Hồi Từ Khách Sạn: Dear Guest, Thank you very much for your kind feedback.We regret to hear that the parking availability did not meet your expectations. We understand that finding convenient parking can enhance the overall experience and we apologize for any inconvenience this may have caused you. We are continually seeking ways to improve our amenities and services to ensure the satisfaction of all our guests.We are thrilled to learn that the majestic views of the Alhambra and our prime location contributed positively to your exploration of Granada's rich history. It is wonderful to know that you enjoyed the serenity of our rooftop pool and terrace, which are indeed perfect for unwinding. Your kind words regarding our modern amenities and the courteous service provided by our staff are greatly appreciated and serve as a testament to our commitment to exceptional hospitality.We look forward to welcoming you back for another memorable experience.Best wishes,Noelia Cervera, Guest Manager

Phản Hồi Từ Khách Sạn: Dear Iñigo, Thank you very much for your kind feedback.We are thrilled to hear that you enjoyed your stay with us and appreciated the recent refurbishment of our hotel. It's great to know that you found our rooms to be comfortable and modern. We are also delighted that you enjoyed the B-Heaven bar on our rooftop, offering stunning views and a relaxing atmosphere.Our central location is indeed a highlight, and we are glad that you found it convenient while still being away from the crowds. We truly appreciate your recommendation and are grateful for your continued patronage over the years.We look forward to welcoming you back for another memorable experience.Kind regards,Valle GálvezGuest Experience Manager

Phản Hồi Từ Khách Sạn: Dear Frank, Thank you very much for your kind feedback.We are pleased that you had an enjoyable stay with us.We look forward to welcoming you back for another memorable experience.Best regards,Noelia Cervera, Guest Manager

Phản Hồi Từ Khách Sạn: 尊敬的賓客：感謝您抽出寶貴時間分享在巴塞羅格拉納達卡門酒店的住宿體驗。我們非常高興看到您對酒店的設計風格給予了高度評價。現代化的大堂與阿拉伯風情的餐廳完美融合，展現出獨特的美學魅力。您對客房的讚賞讓我們倍感欣慰。精心設計的空間佈局與優雅的裝潢風格，正是我們追求的品質體現。我們的團隊始終致力於為每位賓客營造舒適温馨的居住環境。我們引以為傲的是我們專業熱情的服務團隊。他們以真誠的態度和專業的技能，時刻準備為賓客提供貼心周到的服務。酒店優越的地理位置確實為賓客探索格拉納達的精彩帶來了極大便利，周邊豐富的餐飲和購物選擇更是錦上添花。期待能夠再次為您服務。順祝安好，Florentina D. Minca Assistant Guest Experience

Phản Hồi Từ Khách Sạn: 親愛的顧客：衷心感謝您的詳細點評。很高興得知您在我們酒店享受到了美好的住宿體驗。我們的住宿環境和設施給您留下了深刻印象，包括獨具特色的裝修風格和完善的衞浴設施。餐飲服務也獲得了您的認可。關於泳池規模，我們表示歉意。酒店的地理位置和觀景露台為您的格拉納達之旅增添了便利與美景。期待能再次為您服務。順祝安好，Maria Garrido, Guest Manager

Phản Hồi Từ Khách Sạn: 고객님 안녕하십니까,귀중한 후기를 남겨주셔서 진심으로 감사드립니다.바르셀로 카르멘 그라나다에서 즐거운 시간을 보내신 것을 매우 기쁘게 생각합니다.욕실 수압과 관련하여 불편을 끼쳐드린 점 진심으로 사과드립니다. 저희 호텔 직원들은 투숙객분들의 편안한 숙박을 위해 언제든 도움을 드릴 준비가 되어있습니다.객실의 쾌적함과 청결도를 높이 평가해 주셔서 감사드립니다. 저희 호텔은 최상의 서비스 제공을 위해 항상 노력하고 있습니다.또한 저희 직원들의 친절한 서비스와 맛있는 조식을 언급해 주셔서 감사합니다. 루프탑에서 그라나다의 아름다운 전망을 즐기실 수 있다는 점도 기쁘게 생각합니다.다음 그라나다 방문 시에도 저희 호텔을 선택해 주시길 기대하겠습니다.감사합니다.Paula Peña, Guest Manager

Phản Hồi Từ Khách Sạn: Уважаемая Елена,Благодарим вас за отзыв о вашем пребывании в отеле.Мы ценим время, которое вы уделили, чтобы поделиться своими впечатлениями о Barceló Carmen Granada.Приносим извинения за первоначальное размещение, которое не соответствовало вашим ожиданиям. Наши сотрудники всегда готовы оперативно помочь гостям для обеспечения максимального комфорта во время пребывания.Мы рады, что вам понравился номер с террасой, который предоставляет прекрасную возможность насладиться видами нашего замечательного города.Надеемся снова приветствовать вас в нашем отеле.С наилучшими пожеланиями,Paula Peña, Guest Manager

Phản Hồi Từ Khách Sạn: Chère Imene,Merci pour votre avis au sujet de notre établissement.Nous comprenons que certains aspects de votre séjour n'ont pas répondu à vos attentes et vous prions de croire en notre engagement constant pour améliorer nos services.Nos équipes restent à votre disposition pour adapter votre hébergement lors d'un prochain séjour. Concernant le ménage, nous proposons un service quotidien sur demande afin de respecter l'intimité de nos hôtes.Vos remarques positives sur notre emplacement privilégié et notre petit-déjeuner nous vont droit au cœur. La situation centrale de l'hôtel permet effectivement de découvrir facilement les trésors architecturaux de Grenade, tandis que notre restaurant Carmen met un point d'honneur à proposer des produits frais et de saison.Dans l'attente de votre prochaine visite parmi nous,Florentina D. MincaAssistant Training Guest Experience