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Tất cả đánh giá(66)
Đánh giá tích cực(59)
Đánh giá có ảnh/video(10)
Đánh giá tiêu cực(7)
Người Dùng Ẩn Danh
Phòng Fairmont(Giường King)
Lưu trú vào Thg12, 2023
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 Thg12, 2023
Had a fantastic time , great staff , the location is the best too , the restaurants are the best . Great atmosphere
Dịch
Tài Khoản Khách
Phòng Fairmont(Giường King)
Lưu trú vào Thg7, 2022
Vợ chồng
32 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 21 Thg7, 2022
Very good location, very good gym. But thw rooma are not soundproofed and you will be up early morning
Loved absolutely everything about this hotel! Me and my partner were visiting the city for the first time, and choosing Fairmont grand hotel Geneva added some extra feeling to the trip :) Very nice setting on Geneva Lake- we loved to be on the water. The food was brilliant and the hotel staff always helpful and polite . Very happy
Dịch
Tài Khoản Khách
Lưu trú vào Thg3, 2024
Vợ chồng
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 Thg3, 2024
Having visited geneva before and walked past this hotels frontage with its multiple lake view bars and restaurants on the 1st and 2nd floors I always wanted to stay and experience what always looked to me to be the hotel in the best spot on the lake. My wife and I stayed 3 nights for our wedding anniversary having dinner on the third night, the 13th December which was our anniversary, at Lou One - see separate review of that excellent restaurant - on the first floor with a panoramic glass front overlooking the lake as I’d always wanted to. Some people find the ‘modern’ 1970’s late brutalist architecture to be a turn off but I’ve got a soft spot for places like this (think also the QE2, or the Barbican in London). With the right combination of plush furnishings, continuous updates of modern design respecting the original design language where possible and great service there’s no disadvantage in my mind when comparing to the grand old palaces of the 19th century where I often think that because of the built in opulence the actual hotels don’t feel they have to try so hard. The staff we dealt with were excellent and all genuinely willing to please. The food we ate was delicious especially the breakfast pancakes and the honey fresh from the on site hive was a great touch. The room was immaculately clean with a superbly comfortable bed. The Mai Tais in the bar are excellent as was the service there. Was everything perfect? no. We had a disastrous experience at our first breakfast which was remedied with a bottle of champagne in our room and treatment like royalty the following two mornings - it’s not always what goes awry but how it’s handled is the name of the game. I would suggest that the breakfast experience would be better for staff and guests alike if guests were seated by the greeter and there was communication between waiting staff and the greeter to ensure tables are ready for each guest before letting them go in to an every man for himself free for all and be more willing to overspill into the lounge (which is a perfectly adequate setting for breakfast) in a more controlled fashion as it’s currently just stressful, chaotic and not working smoothly at all if it’s busy and you’ll have guests leaving on a sour note going on to write reviews - my first job was in a Hotel restaurant including breakfast time so I know of what I speak. The building itself internally is clean and more than adequately appointed for a 5 star hotel but is now rather dated - limited plug sockets in rooms and no USB sockets is a bit early 2000’s especially when you see the Ethernet connections available but at least there’s decent WiFi. Externally especially looking at the internal courtyard walls the old girl is very tired with high amounts of missing concrete cladding everywhere and if you look at the front main signage the ‘G’ & ‘R’ of ‘grand’ aren’t illuminated and the word ‘Kempinski’ has been removed leaving an awkward gap without any attempt at adding ‘Fairmo
Dịch
Tài Khoản Khách
Lưu trú vào Thg3, 2024
Gia đình
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 Thg3, 2024
No words can describe this place that I cannot call but “our home in Geneva”. This place was our home in summer ever since it was so called Noga Hilton, Kempinski and now, Fairmont, nothing has changed. The memories of my childhood days is still alive in every corner. The rooms are spacious and the bathrooms are beautifully marbled and the rooms would recommend booking either the partial lake view room or the lake view room to enjoy the scenery.
Dịch
jeffhAF
Lưu trú vào Thg1, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 1 Thg1, 2024
The entire staff at the Fairmont Grand Hotel Genève were phenomenal and treqt us like family! Alexane at the concierges desk made sure our stay in the city was extra special and helped us numerous times with dinner and amazing suggestions of things to do. Thank you to everyone from the breakfast staff to the AMAZING NYE staff for a night we will never forget!
Dịch
Tài Khoản Khách
Lưu trú vào Thg6, 2024
Khác
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 Thg6, 2024
My family and I decided to visit Geneva and chose to spend a week the Fairmont Grand Hotel Geneva. We had a really nice time and everyone was very warm and welcoming! I am very grateful for everything they did for us. The food at the restaurant was amazing as was tye whole atmosphere!
Dịch
Tài Khoản Khách
Lưu trú vào Thg6, 2024
Người đi công tác
0 đánh giá
2.0/5
Đăng tải vào 16 Thg6, 2024
Outdated, overpriced and uninspiring. No vibe in this hotel… from the dark and chlostrophobic rdxeptikn to the dingy 2ns floor seeting area. the rooms are outdated and dsted. Looks like a cheep 1990’s 5 star hotel. Staff is great but no where neat on par with other Fairmonts I’ve stayed in.
Dịch
Tài Khoản Khách
Lưu trú vào Thg6, 2024
Một mình
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 Thg6, 2024
One of the best massages I’ve ever experienced I felt so relaxed after that Like my whole body was revitalized I would definitely go again The attention to my personal needs was met to the highest level The best personnel who are very kind and caring
Dịch
Tài Khoản Khách
Lưu trú vào Thg6, 2024
Vợ chồng
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 Thg6, 2024
Amazing experience at this hotel with my beautiful hotel at this beautiful location with stunning marvelous spot. Also I had an amazing time at three bar floor 2 with an amazing company. Thank you for everything and for sure I will come back.