I write a review about this superb Hotel very regularly as my wife and I stay quite a few times a month due to business. Unfortunately, on our latest stay they were upgrading their computer systems which caused a few issues such as receiving random emails from IHG and key access dropping out on each day of our stay. Also, the TV in the room did not work in the evenings due I understand to a fault with a Hotel transformer. All these issues were caused by technical faults which was out of the control of the staff of the Hotel. They all did their very best to correct, were so apologetic, and offered a gesture of goodwill. This really is a hotel with staff who know how to treat and look after their customers.
Thank You
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