Tài Khoản Khách
23 tháng một, 2023
Firstly, this review is for the resort and NOT the Frenchman's Cove beach itself. I have always dreamed of visiting Frenchman's Cove resort since 2018 as the photos of the cove itself looked breath-taking. I finally got the chance and booked up for early January 2023. My friend and I stayed in villa 15 and our faces simultaneously dropped as soon as we walked inside. I appreciate the resort was built sometime in the fifties or sixties, but it doesn't excuse the state of the villa. The windows were FILTHY with bugs piled in every nook and cranny you could find. The kitchen was unusable - we refused to even enter. The bathroom taps and showerhead were encrusted with limescale, the tiles were grubby, there was an old dirty scrubbing sponge left on the side (as if we were expected use it!) and the bathroom sinks were stained yellow. I just don't understand why - considering there are very few villas on the resort - some general maintenance couldn't be upheld. Dated doesn't have to mean dirty! There is no restaurant on the resort and the nearest grocery store is a ten min drive away. They couldn't even offer coffee in the mornings. There is a restaurant at the cove but this is PRIVATELY owned and rundown and expensive for what it is. The grounds and the cove itself are beautiful but it wasn't enough for us to want to stay there, so unfortunately we checked out early and demanded a refund. The biggest disappointment, however, was the owner who despite being on site, and knew of our grievances, refused to meet with us face to face. Considering the resort manager was off sick, he should have stepped up and took responsibility. I would advise you to be mindful of all the glowing reviews which are probably of the cove itself and not the actual resort. I now know why there are no photos online of interiors! This whole experience ruined a good chunk of our holiday. Despite this, I would like to mention that Dean and big Mark from the security team, and Kemash on the front desk, did their best to help. Just a shame same couldn't be said of the resort's owner, Mr Weston.
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