Tài Khoản Khách
29 tháng tư, 2024
This is the first time i am not happy with makemytrip's services. On this trip, i feel cheated not only by the hotel but also by makemytrip. They offered a rs 600 coupon, which i won't be able to redeem. The hotel room was not ready at the time of check-in, the room dimensions were not proper, and it was not fit for an extra bed. And in the middle of the trip, offering a full cancellation is not a proper solution to the customer's problem; it's more like blackmailing. The common toilet was not clean and was not equipped with proper sanitary fittings. Moreover, the actual price of the room was rs 1000, but we paid rs 2800 for the same dirty room"
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