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Đánh giá đã xác thực
Vị trí7.5
Trang thiết bị7.2
Dịch vụ7.3
Vệ sinh7.5
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Tất cả đánh giá(50)
Đánh giá tích cực(36)
Đánh giá có ảnh/video(6)
Đánh giá tiêu cực(10)
Ruem
Lưu trú vào thg 1, 2024
Một mình
19 đánh giá
7.5/10
Đăng tải vào 15 thg 2, 2024
I liked their hospitality and the staff is very friendly. The bathroom is clean
Dịch
Tài Khoản Khách
Lưu trú vào thg 2, 2024
Gia đình
24 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 25 thg 3, 2024
Good location and services
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2022
Vợ chồng
1 đánh giá
6.0/10
Đăng tải vào 3 thg 10, 2022
The hotel is close to the Qatar National Museum and a few other landmarks. Hotel acoommodation is reasonable. It has its own restaurant with excellent but disproportionately expensive food. Customer service is reasonable but there are rooms for improvements.
One negative aspect is, there is a general lack of awareness of health and safety.
Dịch
TravelJo
Lưu trú vào thg 12, 2022
Du lịch cùng bạn bè
30 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 10 thg 1, 2023
Ordentlich, modern, sehr gutes Preis-Leistungsverhältnis
Dịch
Tài Khoản Khách
Lưu trú vào thg 4, 2025
Khác
4.0/10
Đăng tải vào 24 thg 5, 2025
Check in was slow but staff courteous . Room was filthy . Had not been vacuumed . Dusty . Smelled strongly of smoke . Bathroom filthy and showing wear . Only one towel for two people . No hand towel . One English breakfast teabag and no milk . Will not recommend
Dịch
Tài Khoản Khách
Lưu trú vào thg 4, 2025
Gia đình
10.0/10
Nổi Bật
Đăng tải vào 16 thg 5, 2025
Dear Royal Riviera, I would like to thank you, Marhaba Restaurant is fantastic, very delicious food , nice service, I would like to thank Ruby, Beth and Israr,also special thanks to the chef and all the people who working in the kitchen for their efforts. Best Regards: Abdullah
Dịch
Illlllrrr
Lưu trú vào thg 9, 2024
Du lịch cùng bạn bè
10.0/10
Nổi Bật
Đăng tải vào 26 thg 10, 2024
I had a fantastic experience with Mohssin! His friendly attitude and quick, efficient service truly impressed me. He was attentive to my needs and made the whole experience enjoyable. I highly recommend Mohssin for anyone looking for outstanding service! The lounge is very good food is amazing Thank you Mohssin and the team
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your glowing review! We are thrilled to hear about your fantastic experience with Mohssin and the service he provided. It’s wonderful to know that his friendly attitude and attentiveness made your visit so enjoyable. Your kind words will be shared with Mohssin and the entire team, as they take great pride in creating memorable experiences for our guests. We’re also delighted to hear you enjoyed the lounge and found the food amazing. Your recommendation means so much to us, and we can’t wait to welcome you back for another wonderful experience. Warm regards, Essam Ragheb Kortam General Manager
ABDUL HAMID Y
Lưu trú vào thg 9, 2024
Du lịch cùng bạn bè
10.0/10
Nổi Bật
Đăng tải vào 10 thg 10, 2024
Special thanks to Mr. Mohamad, the F&B manager, for the incredible invitation and warm welcome to the new Rivira Lounge. Your hospitality made the experience truly memorable! Keep up the good work! definitely visit again. Thank you so much.
Dịch
Dolyttle P
Lưu trú vào thg 2, 2025
Một mình
10.0/10
Nổi Bật
Đăng tải vào 29 thg 3, 2025
very good and clean also sanitized.with complete stuff in shower.you can make your self safe and comportable the way the facilitate during arrival.restaurant very clean and with good personnel accommodating.when you arrive security personnel its very good and humble with polite gesture.front desk also same manners.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest. Thank you so much for your wonderful review! We are truly delighted to hear that you had a great experience and appreciated the cleanliness, facilities, and the warm hospitality of our team. Your kind words about our restaurant, security personnel, and front desk staff mean a lot to us! It is always our goal to make our guests feel safe, comfortable, and well taken care of throughout their stay. We look forward to welcoming you back for another excellent experience at The Royal Riviera Hotel Qatar! Warm regards, The Royal Riviera Hotel Qatar Team
NorthStar58291059458
Lưu trú vào thg 1, 2025
Gia đình
2.0/10
Đăng tải vào 21 thg 2, 2025
Bad hotel, bad service and slow service We booked a room for 3 people and they gave us a room with two single beds They made us stay until 4:30 under the pretext of cleaning the rooms and they were supposed to make us stay at 2 pm They made us suffer and the hotel doesn't even deserve two stars. Ruined nights, tired service, very slow and bad treatment
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations. We sincerely apologize for the inconvenience regarding the room assignment, the delay during check-in, and any discomfort caused during your stay. Please rest assured that your comments have been shared with our management and front office teams for immediate review. We are committed to improving our service and ensuring that all guests feel well cared for and accommodated promptly and respectfully. Your feedback is invaluable to us, and we hope for the opportunity to welcome you again in the future and apologize in person. Once more thank you for sharing your feedback with us Warm regards, Essam Ragheb Kortam General Manager
Q8745NFabdullaha
Lưu trú vào thg 1, 2025
Gia đình
10.0/10
Nổi Bật
Đăng tải vào 12 thg 2, 2025
Hello Royal Riviera, Evey things are fantastic, the food , the service. I would like to thank the chef and all the staff in Marhaba restaurant, I wish you all the best , special thanks for the hotel manager MR. Esam Ragheb Kortam Best Regards, Abdullah.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Abdullah, Thank you sincerely for your wonderful review! We are thrilled to hear that you had such a fantastic experience with us at The Royal Riviera Hotel. Your kind words about our food, service, and especially our team at Marhaba Restaurant truly warm our hearts. Chef, the restaurant staff, and Mr. Esam Ragheb Kortam were delighted to hear your appreciation — it motivates us to continue delivering exceptional experiences! We look forward to welcoming you back soon for more memorable moments. Until then, we wish you all the best! Warm regards, The Royal Riviera Hotel Qatar Team
Tài Khoản Khách
Lưu trú vào thg 11, 2024
Khác
8.0/10
Rất Tốt
Đăng tải vào 6 thg 12, 2024
The room is small but you will feel like home because of the staffs, especially Mr.Fayadh he maintained the room like my home and the wash room is clean and maintained excellent condition, the view of the hotel also fantastic I got the roo sea view and you feel like you are in beach.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you so much for sharing your kind feedback! We’re delighted to hear that you felt at home during your stay with us. It’s wonderful to know that Mr. Fayadh’s efforts made your experience even more comfortable and memorable. We take great pride in keeping our rooms clean and well-maintained, and we’re so pleased you enjoyed the stunning sea view as well — truly one of our guest favorites! Your appreciation motivates our entire team to continue delivering warm and welcoming hospitality. We look forward to welcoming you back for another fantastic stay! Warm regards. Essam Ragheb Kortam General Manager
Tài Khoản Khách
Lưu trú vào thg 10, 2024
Khác
8.0/10
Rất Tốt
Đăng tải vào 29 thg 11, 2024
Everything is fine, but there is a problem with the bath water. When you take a shower, hot water suddenly comes to you and causes a problem in the body in terms of superficial burns. It requires adjusting the budget of the hot water pump, which is very necessary because it is dangerous for the hotel resident. Thank you.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you so much for sharing your kind feedback! We’re delighted to hear that you felt at home during your stay with us. It’s wonderful to know that Mr. Fayadh’s efforts made your experience even more comfortable and memorable. We take great pride in keeping our rooms clean and well-maintained, and we’re so pleased you enjoyed the stunning sea view as well — truly one of our guest favorites! Your appreciation motivates our entire team to continue delivering warm and welcoming hospitality. We look forward to welcoming you back for another fantastic stay! Warm regards. Essam Ragheb Kortam General Manager
Q8745NFabdullaha
Lưu trú vào thg 10, 2024
Gia đình
10.0/10
Nổi Bật
Đăng tải vào 9 thg 11, 2024
I had a lunch with my mother , the buffet was delicious, also the black forest cake for her birthday was very delicious , I would like to thank all the staff in marhaba restaurant, it was my first visiting to this restaurant and I will visit again enchallah. Best regards, Abdullah
Dịch
Phản Hồi Từ Khách Sạn: Dear Abdullah, Thank you for sharing your wonderful experience with us at Marhaba Restaurant. We are truly delighted to know that you and your mother enjoyed the buffet and the Black Forest cake for her birthday. It brings us immense joy to have been part of such a special occasion. Your kind words about our staff mean a lot to us, and we will be sure to share your appreciation with the team. It was our pleasure to host you for your first visit, and we are thrilled to hear that you plan to visit us again, inshallah. We look forward to welcoming you back soon for more memorable moments! Best regards, Essam Ragheb Kortam General Manager
Tài Khoản Khách
Lưu trú vào thg 9, 2024
Khác
10.0/10
Nổi Bật
Đăng tải vào 27 thg 10, 2024
I had an excellent experience with Mohssin. His friendly demeanor and attentive service made all the difference. He was knowledgeable, helpful, and went above and beyond to ensure I was satisfied. I highly recommend Mohssin for anyone seeking top-notch service!