Các đánh giá Royal Ocean Hotel Đà Nẵng

I stayed at Royal Family Hotel, Da Nang for 2 nights this month, with my wife and 2 teenage sons. The hotel is situated very close to Da Nang beach. I'd booked a Family Connecting Room (2 rooms with a connecting door), on the 14th floor and we had a lovely view of the city and the beach from our room. The room by itself was neat and spacious for 4 people. We faced some plumbing issues soon as we checked into the room (water wasn't draining out the bathing area) and that was a disappointing part to start with. But it was attended to once we raised a complaint with the front desk. Moreover, when we reached the hotel from the airport at local time around 10 pm, the reception staff said the bell boy had retired for the day and so we had to wheel our luggage into the lifts and thereafter into our room on our own. The breakfast buffet (complimentary as part of the room cost) was on the 2nd floor, and there was no AC nor any ventilation on this floor. Being vegetarians, we had a tough time breathing and having breakfast given the strong smell of meat on the floor. Moreover, there's hardly anything for vegetarians in the menu, so we managed with fruit juice, bread, fruits and veg noodles. The Da Nang beach is within walking distance and that was definitely a plus as far as the location of the hotel is concerned. The staff were friendly but English clearly isn't an easy language for them to communicate in but we managed somehow. Overall, I'm giving 3 stars to the Royal Family Hotel, Da Nang as the shortcomings I've mentioned above overshadow the lovely location of the hotel.