Tài Khoản Khách
13 tháng sáu, 2024
Customer service was good, but we were supposed to have VIP Access to early arrival, upgraded room and a few other extra benefits that we did not receive. We had to wait 1 ½ hours before our room was ready, where they could have given us another room (upgraded). An upgrade would have been nice since this room was a standard King and was very small and extremely uncomfortable chairs. The bed was lumpy and just rolling over made a creaking noise all night long. The adult outdoor hot tub was just that…NO BUBBLES (JETS) working. Unfortunately, it was grass cutting day, **** whacking, and cutting down dry bushes with high winds. All the dirt, grass and other debris came right into the hot tub area and into the pool all over us. There were a few other guests in the hot tub that all exited quickly too.
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