Tài Khoản Khách
24 tháng mười hai, 2021
Not worth the price at all. Liked · The deco is beautiful, the meubels are one of a kind, the personel was very kind. Disliked · The sink and shower drain were blocked, so after one shower, the bathroom was a swimming pool. There was no ventilation so the bathroom was a hammam, there was a huge window, but it is winter. The room was a double suite with terrace on the top floor, when we arrived it was extremely cold and hadn't been heated in a while so it took forever to have a decent temperature in the room. The day after, because of covid regulations, the room had been ventilated via the windows but when we came back the windows had been left open, and heater deactivated, so we came back to an even colder room. After a night of sleep the windows were soaking wet because of the lack of ventilation (mold around some windows). There was no kettle for tea in the bedroom, just a nespresso machine. On booking the room was supposed to have a double bed between 150cm and 180 width so i had soecified that we were a tall couple and needed the widest possible...we ended up with a 160cm bed ... needless to say our backs were unhappy. It would be wiser to have less pricey deco and invest in a ventilation system...but apparently they are refurbishing the building. The day after our booking we have received an email saying "you have booked from the 17th till the 19th, our hotel is closed on the 20th, unfortunately we won't be able to welcome you personally but we suggest this hotel...from our filial ... " where we could have a room for the same price...but they didn't mention which room and when I've checked,the hotel suggested was cheaper...so i cancelled my booking...all that to receive an email telling me that it was all a mistake and not to take this into consideration... Anyway, I just don't recommend.
Dịch