Tài Khoản Khách
17 tháng một, 2024
Room had drain flies, and the shower is clogged up and not draining well. The hot water is not consistent, it’s either too hot or too cold, tempering valve may need replacement, poorly maintained. Front staff was not friendly and had no smile. The laundry had only 2 washing machines with no drying option, and with Chongqing humidity and the hotel’s weak air conditioner, you can’t turn it on to dry out the clothes. We stayed here for 3 nights and had wet clothes to take with us to our next destination. The only saving grace was with the location with easily access to shops malls and food, and the housekeepers were friendly old ladies who did their best to clean the rooms, but definitely not a 4 star hotel, more like a 2-3 star hotel.
Note: the building used to be an office block, and it is converted into residential hence why the bathrooms are built higher for the pipes to run and poorly done judging by the clog and toilet flies. There is no delivery robots and food delivery drop offs are on ground level, hotel reception don’t provide access for them for room delivery.
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