Hemu Surprise Hotel

Cá nhân tôi đánh giá cao loại khách sạn này với đầy đủ tiện nghi. So với cabin thì điều kiện quả thực không tốt lắm. Hình ảnh là góc nhìn từ phòng. Hemu thực sự rất đẹp. Vị trí cũng tốt, đi đâu cũng thuận tiện, nếu phải góp ý một số ý kiến ​​thì nếu tuyết trên đường dốc trước cửa được dọn sạch sẽ, chạy xe tới đó luôn bị trơn trượt. lái xe trên tuyết, dốc hơi dốc, áp lực tâm lý lớn hơn một chút...haha. Mọi thứ khác đều rất tốt!

小方is very nice and friendly during our check in in the afternoon, the hotel provided us moon cake and drinks. BUT! Other staff are super unfriendly and very rude when we asked for information. Rooms have no aircon and we called to asked for either cooler or a fan, but the staff responded in very rude way through the phone. Fan was delivered but just put outside the room.

Misleading. Listing said “Mountain View” but our room was in the basement with no windows.

Very good service from the hotel team, especially Ms Dina the Manager. So kind to bring us to our room. Highly recommended.

Excellent stay with my family and it’s a nice boutique hotel with great assistance by our butler, Xiao Fang.

Everything is beautiful here. Location is just perfect, just right next to bus transfer area. Our butler,xiao fang is very helpful indeed. She explained everything in detail and very responsive too. Would definitely love to stay here again if i come back here again in near future.

帶娃出遊不容易，所以自然選擇禾木唯一的酒店，位置很方便，就在乘換中心旁邊，少一次中轉就是老母親少一跟白頭髮。設施齊全，有健身房和洗衣房。可能是枕頭原因，這一覺是在新疆10天遊最甜的一覺。最滿意是日出接送服務，欣賞完晨霧再來個豐盛早餐開始禾木完美一天。

服務：酒店服務很好，管家小方很熱情，服務到位。到店給了遊玩攻略，傍晚主動帶我們去三樓露台拍晚霞，晚上在村裡玩等不到車還幫忙叫了車，可以説是有求必應了 環境：酒店位置在換乘中心附近，房間景色也很漂亮 設施：到店喜提房型升級，房間很大帶露台，在房間內可觀景拍照

房間很好，送了下午茶和很多飲料，露台很大，去禾木就是想有個時段在外邊靜靜的坐會，喝喝茶享受一下休閑和寧靜，露台很大，很可惜，沒有椅子，問酒店要兩把，給拿了兩個塑料凳子。。。想起來的成語大概是焚琴煮鶴牛嚼牡丹。。。其他的很滿意，管家服務的特別號，攻略給的很詳細，酒店的硬件該提升，那麼大個庭院是用來站着的。。。