Các đánh giá Grand Tropic Suites Hotel

Phản Hồi Từ Khách Sạn: Dear Our Valuable Guests,Warm greetings from Grand Tropic Suites Hotel,Thank you very much for the positive reviews you gave. We are very happy to know that you have chosen Grand Tropic Suites Hotel again and enjoyed your stay with us.We are happy to hear that the spaciousness of the rooms, the service provided by our team, and the comfortable and home-like atmosphere can provide a pleasant stay. Your trust to stay with us again is a very meaningful appreciation and a motivation for the entire team to continue to provide the best service.As a form of our commitment to continue to provide a better stay experience, we invite you to try our latest rooms on the Executive Floor (6th floor) and Deluxe Floor (9th floor) which have been updated with modern design and more complete facilities.We look forward to welcoming you back at the next opportunity.Sincerely,Grand Tropic Suites Hotel

Phản Hồi Từ Khách Sạn: Dear Mr. Rezki_a,Warm greetings from Grand Tropic Suites Hotel.Thank you for taking the time to share your feedback and for your positive rating. We are delighted to know that you found our staff warm, welcoming, and helpful, especially our housekeeping and security teams. Your kind recognition will certainly be shared with them and serves as great motivation for us to continue delivering excellent hospitality.We also appreciate the feedback you have provided, as it helps us evaluate and improve our services and facilities to better meet our guests’ expectations in the future.For your next visit, we would be delighted to invite you to experience our Executive Floor on the 6th floor and Deluxe Floor on the 9th floor, which offer enhanced accommodations and additional comfort for an even more enjoyable stay.We look forward to welcoming you back to Grand Tropic Suites Hotel in the near future.Warm Regards,Grand Tropic Suites Hotel

Phản Hồi Từ Khách Sạn: Dear Mr. Mohamad Shafuan,Warm greetings from Grand Tropic Suites Hotel.Thank you for sharing your wonderful review and for choosing to stay with us. We are truly delighted to know that you loved your stay and enjoyed the spaciousness and cleanliness of our accommodation.It is especially rewarding to hear that, as a traveler from Malaysia, you had such a positive experience with us. Your kind words mean a great deal to our team and motivate us to continue providing comfortable accommodations and warm hospitality to all our guests.For your next visit, we would be delighted to invite you to experience our Executive Floor on the 6th floor and Deluxe Floor on the 9th floor, which offer enhanced accommodations and additional comfort for an even more memorable stay.We look forward to welcoming you back to Grand Tropic Suites Hotel in the near future.Warm Regards,Grand Tropic Suites Hotel

Phản Hồi Từ Khách Sạn: Dear Mr. Hawkar Hassan,Warm greetings from Grand Tropic Suites Hotel,Thank you for taking the time to review and share your experience of staying with us.We apologize because the experience of your stay has not been able to meet your expectations. We really appreciate every input you convey as evaluation material to provide a better stay experience in the future. Your input is very meaningful to us and will be a concern for the improvement and improvement of the quality of our services and facilities in the future.As a form of our commitment to continue to provide a better stay, we invite you to try our newest rooms on the Executive Floor (6th floor) and Deluxe Floor (9th floor) which have been updated with modern design and more complete facilities.We look forward to having the opportunity to welcome you back in the future and provide a more satisfying stay.Sincerely,Grand Tropic Suites Hotel

Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for your kind review.We are delighted to know that you had a very good stay and appreciated our convenient location near the mall as well as our swimming pool facilities. Your positive feedback is truly appreciated and encourages our team to continue providing the best experience for our guests.We look forward to welcoming you back again in the future.Warm regards,Hotel Management

Phản Hồi Từ Khách Sạn: Dear Valued Guest,Warm greetings from Grand Tropic Suites Hotel.Thank you for taking the time to share your feedback and for choosing to stay with us. We appreciate your review and the opportunity to learn more about your experience.We value the comments you have shared and will use them as important input as we continue our efforts to improve and enhance our facilities, ensuring a more comfortable and enjoyable stay for our guests in the future.For your next visit, we would be delighted to invite you to experience our Executive Floor on the 6th floor and Deluxe Floor on the 9th floor, which offer enhanced accommodations and additional comfort for a more pleasant stay experience.We hope to have the opportunity to welcome you back and provide you with an even better experience.Warm Regards,Grand Tropic Suites Hotel

Phản Hồi Từ Khách Sạn: Dear Yiu Kin Nancy,Warm regard from Grand Tropic Hotel,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your recent stay with us. Your input is extremely valuable as we continuously strive to improve our service and facilities.We completely understand how important time is, especially when catching a flight. We will certainly review our check-out procedure to ensure it is faster and more efficient for future guests. Regarding the air conditioning and room condition, we are currently undergoing gradual renovations across our property to enhance the guest experience.We’d like to recommend our newly refreshed Executive Rooms on the 6th floor, which offer a more modern and comfortable design. For an elevated stay, our Premier Rooms on the 9th floor provide a spacious layout, stunning city views, and a more tranquil atmosphere — ideal for both business and leisure travelers.We truly hope to welcome you back in the near future and provide a much more satisfying experience. Should you have any special requests or needs during your stay, please do not hesitate to contact us directly.Warm regards,Grand Tropic Suites Hotel Management

Phản Hồi Từ Khách Sạn: Dear our valued Guest. Thank you for your thoughtful feedback. We're glad to hear you appreciate the space composition and the well-managed condition of the building. While we understand that the one-way street may present a slight inconvenience, we're pleased that overall, the property meets your expectations. Your input is valuable, and we’ll continue to explore ways to enhance our guests’ stay. We are very happy to welcome you back to the Grand Tropic Suites Hotel.Regards,Management

Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for taking the time to share your feedback.We are pleased to know that you found our pricing affordable. At the same time, we appreciate your honest comment regarding the condition of the building. Your feedback is valuable to us and will be considered as part of our ongoing efforts to improve and maintain our facilities.We hope to have the opportunity to welcome you back again in the future and provide an even more comfortable stay.Warm regards,Hotel Management

Phản Hồi Từ Khách Sạn: Dear. Mr. Café Tichy Wien / Mrs. Mumu, Melani,We would like to address the review you have shared across various platforms regarding your recent stay with us. Unfortunately, the experience described in your review does not reflect the high standards of service that we are committed to providing at our hotel.We understand that feedback is important, but we are concerned that your review may create an inaccurate impression and could negatively impact our reputation. We have always strived to ensure the highest level of comfort and satisfaction for our guests, and we regret that your experience did not align with this.If there were any specific issues during your stay, we would appreciate the opportunity to discuss them further and resolve them. Your feedback is valuable, and we are committed to making sure all our guests have a positive experience.Thank you for your attention.