Khách Sạn Có Phục Vụ Bữa Sáng Tại Kefallinia

I cannot recommend hotel Casaly enough! The staff were incredible and genuinely helpful. They really do an amazing job at connecting and getting to know their guests. We felt so cared for. The room was incredible and was cleaned multiple times a day. The pool was great to have in the city. The products they provided for us were of a great quality. This is worth the money!

A high-class hotel, very pampering and serviceable

Wasnt so clean.

Hotel is positioned on a beautiful part of the island. The grounds are lush and pool is great. We loved everything here as far as the environment, views, amenities and our room, but the service was quite poor specially with the front desk. Our room was directly by the pool, and two nights in a row live music was playing at the pool restaurant until 11pm, which is great if you are there enjoying it, but not when you have a small child and trying to put them to bed. The next day when I told the front desk member that the music was very loud in our room and we were unable to sleep he just said yes we can play music until 11. When I pushed further and asked if we could be moved the answer was no. And that was that. I was stunned at this terrible customer service. I appreciate the hotel was fully booked but a simple gesture, an apology or sympathy would have gone a long way.

El Hotel está muy bien ubicado, cerca de la plaza puedes ir caminando a los alrededores. Pero por el mismo motivo no cuenta con estacionamiento ni tampoco es posible hacerlo en lugares cercanos ya que las calles se encuentran cerradas o llenas de autos, lo que lo hace un problema especialmente al arribo o salida con todo el equipaje. La atención del personal estuvo bien, también el desayuno que es variado y al ser buffet puedes comer todo lo que desees. Lo que podrían mejorar es el lugar para el desayuno ya que es lindo pero muy pequeño. El hall es bello y amplio pero a las habitaciones les hace falta una renovación.