Honestly this is the best hotel I stay during my whole trip in China. Once I enter the lobby to check in they serve us with a tea. One of the lady also know how to speak some English which is good for foreigners. They don't really question us that much regarding our visa like any other hotel. The lobby is also spacious and very nice interior. The room I book for 3 people is so big too it can fit for 4 people. We were given the 8th floor so we get the view of the front of Nanshan. The laundry area is really nice, everything is there! The laundry detergent, the iron. And what I like the most is they have laundry services in which the aayi will help you do your laundry and even fold them for you! 🤗 In our room we also have a sofa which is great! I also ask for a late checkout but they don't have problem with it at all. After check out they gave us another bottle of water. Overall this is the best hotel I've had so far and will definitely stay here again when I came to Zhenjiang!😍 5 STAR!!
Great service from the staff, especially the housekeeping ladies.
However, there are people smoking everywhere in the hotel and even in the restaurant. Even with “no smoking” signs everywhere, they just simply don’t care. They don’t even try to avoid doing that when they see kids around.
Staff seems like not bothered or not dare to stop them from smoking too. Not an ideal hotel especially if you are traveling with kids.
Although this hotel has a good facility, its management left me with very bad impression. First, it asks customers to pay unreasonably large amount of deposit though the hotel room has been fully paid. I booked three rooms with two of them fully paid and one unpaid for three nights. I was asked to pay 4000 yuan though the room rate is ~ 650/night. This sounds strange to me compared to other hotels I have stayed. Second, I forgot to return two room key cards and didn’t realize this until I arrived in the train station. When I called the hotel, I was told I will be charged 50 yuan for each unreturned key cards, or they could not give me the deposit until I mail the key cards to them. I have never heard of such an unfriendly policy for any modern hotels. Overall, I didn’t get good experience at this hotel.
For the second time in this hotel.
It has its grand look and ambience.
Room is spacious and has everything is required. Day sofa is also nice.
We enjoyed the restaurant for dinner.
Just behind the hotel there is a shopping mall.
Train station is also walking distance.
Great room, very clean and neat. I was expecting a marriott like breakfast but this wasn't the case. The breakfast was basic at best, for something that has the Marriott name, it should at least have a similar breakfast
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