Các đánh giá Sensitive Premium Resort & Spa - All Inclusive

Good Hotel for a small getaway

Nhân viên phục vụ rất tốt, nhà hàng và quầy bar. Đặc biệt là ông Huseyin rất tốt. Quản lý khách sạn Mehmetali và nhóm của anh ấy rất giỏi. Họ đang rất gần. Cảm ơn bạn rất nhiều. Chúng tôi sẽ trở lại.🥰

Fabulous hotel , perfect for couple or family holidays, every day entertainment in the pool area , every evening amazing show and entertainment , amazing animation team , don’t let you to get boring , spending our best time in this hotel , thanks to all staff and lovely animation team , highly can recommend this hotel to everyone!

We just came back from this Hotel. we stayed 4 nights. I have no words to describe! Everything is fantastic. The food, The staffs, Location . Ambiance , I strongly recommend this Hotel.

We just back couple of days ago , we’ve been there 9 days .Things we liked: The hotel is large and impressive. It needs renovation in a few places, but nothing that would hinder our stay, at least in our room. We chose a side-view room, which was spacious with a balcony overlooking the sea and a large bathroom. A nice bonus was the mini bar, which was restocked daily. The cleaning lady changed towels and made the beds daily. The food was good; everyone found something to eat all day; you couldn't go hungry. There was plenty to eat. Be prepared for more, as the hotel is huge, which means lots of guests. There are three pools and a nearby beach, also with a bar and loungers, where you get everything you'd get at the hotel. There were some activities every day, though the same ones, so my tip: the Entertainment team could have put in more effort. There was also a kids' club and an evening disco, where the same songs were sung every night for nine days. I understand that people arrive and depart daily, but it's really a bit tiresome. The staff is generally friendly and helpful. If you're looking for a shopping hotel, unfortunately, it's far from any shopping centers. However, the hotel does have a small shop selling various items, clothes, a hairdresser, a sauna and spa, and other accessories like glasses, watches, etc. The big downside is the lack of sunbeds for so many people. Some guests left their belongings there all day and overnight, even after reserving sunbeds, which shouldn't happen. Some people left their towels in the morning and went to the beach without even using them. This should be prohibited, but otherwise, there's nothing to complain about.transfer from airports approximately hour .

Absolutely incredible hotel.i would say its great for kids aswell has an amazing pool location whise, it’s near a beach (3min drive on a bus) staff here are friendly especially the animation team

The hotel is amazing ,amazing pool,clean and very organised.plenty food options and the entertainment team very happy and full off energy.Ceren is always been helpful.Thank you to all staff for hard work and for amazing memories!

This place has the wow factor ticked all the boxes! The staff are very friendly and accommodating. The food services and variety was outstanding. They have a lot of kids activities throughout the day. Highly recommended for families with little kids.

Very nice hotel, during the day there are activities such as yoga and water gym and every evening there is a different game or show, The ladies from animation team are great, Big shout out for Selin, Sude and Asiye! we had a so nice time really enjoyed our time here in Belek and we hope to meet you all next time.

I want to elaborate or correct some of the reviews for this place, but I don't think there's any point really. The turkish people in general are OK, but there's this underlying arrogance. I wouldn't say rude, just a condescending attitude which is apparent throughout the region, even in Greece for instance. An arrogance the stems from the ottoman era. They seem to think the ottoman empire is still a thing and they rule a large part of the world. This gives them the right to be arrogant and even defensive if you point it out. So I don't think any changes will come from this review. First up, please please go all inclusive, they keep asking to look at your wristband, and will treat you like royalty if you are all inclusive, but should you not be all inclusive, they will treat you like dirt at the bars, even though you are willing to pay for whatever you require. For instance , order a cup of tea. They will say no you can't have it. Rather than be a bit more elaborate and explain that you aren't entitled to a free drink however it's €3 euros if you wish to purchase one. On the evening of our arrival We asked for coffee sachets for the room as housekeeping had only left creamer and sugar prior to our arrival. We were told, there's a shop across the road, where we can get some. When I asked why they couldn't give us any, they said housekeeping closes at 4pm " well next time, lead with that" said the voice in my head. Or offer an alternative like coffee is available at the bar, sir. So I don't know if it's cultural or a lack of training or just individual pigheadedness. I'll go with training... the hotel needs to encourage the customer facing staff to be a bit more courteous to its guests. No matter what level they are staying at. Offer alternatives or make suggestions, when someone has a requirement that doesn't fit their circumstances. Not just a flat NO. That being said. The hotel facilities are fabulous. I had a swim, but avoided the welness centre as they did come off as clingy . The shops beside the restaurant are brilliant. My wife loved the 3 knock off LV purses she got for €5. Yes 3 purses for €5. Also there's a great supermarket across the road. And a small shop beside the hotel you'll need these if you're half board etc. As the shop in the basement is a little overpriced for what you're buying. And won't have access to the mini bar in your room. The fridge in your room is kept empty. All inclusive get a complimentary mini bar. Everything else is free or inclusive. Except the games arcade, which everyone has to purchase tokens to play. Al in all we had a good time, we kept our interaction with the staff to a minimum. Except the ladies working during breakfast. They were phenomenal, especially Havin. All in all it wasn't great. But it was good. Ps the food is great, there's loads to choose from, so even if it is the same everyday as someone suggested in another review. You're not going to try every dish in one

Overall had a great week. Our room was excellent, very quiet and very clean; although some of our family group in other parts of the hotel, did complain of being kept awake at night by dogs barking. The food generally was quite good although the restaurant was quite chaotic at times and three of our group did go down with stomach bugs. We found some of the staff quite disinterested and unhelpful, particularly in the restaurant. The general problem being no one seemed to be supervising or organising them. The spa was excellent and I did get a haircut which was great The pool area was clean and well maintained but be prepared for loud music which seemed very much the same every day

Our 1st stay here for 1 week. Hotel itself is clean, bed was comfortable and most staff ok. Spa was the highlight of our holiday Renee and Ferrit gave the best massages. They both were very knowledgeable and experienced massuses. Big shout out to them, Nuri, and the spa manager. They were that good we took advantage and had a total of 4! Spa staff friendly,helpful and definitely made the experience special. The Spa was cool clean and smelt amazing,definitely a must if you go. Entertainment for us ok,3 good acts on throughout our weeks stay. Unfortunately a lot of staff looked unhappy,rude and difficult to understand us. Room well equipped however stale smell some days from shower drain but fresh towels everyday and mini fridge re stocked. Hotel has some lovely features but also many parts needed updating. Food was good,nice choice but sometimes only warm. Beach bus good, staff there not very welcoming so we only went once because of this. I appreciate everyone has different views,this is ours. Its fair and honest. Lastly once again the biggest shout out to Spa,especially Renee and Ferrit you're the best! Got in one a la carte,the fish restaurant which was really nice. Staff happy,friendly and welcoming.

never come to hotel غذاها به شدت بو‌ میده و سرده هیچ‌کس پاسخگو‌نیست Never be fooled by the lies in youtube …evrething in yotube is lie… We are here for 1week no food bad quality and cold We spoke to gustrelation she spoke with us so bad and angry …why she is angry…she behaved much disrespectfully In 1week just eating potato nothing else I had seen on youtube that there is a party floor but there wasn’t there and she replied that she would put whatever that she liked on youtube

This is not a family resort at all. The animation / entertainment manager is an absolute live wire - all he does is scream down the microphone on full volume at all times, then shouts if he gets confronted. They were blasting music out round the pool at 10am while we were trying to finish breakfast and the music was so loud that you couldn’t even speak to the person next to you, while sitting at the buffet. I think the animation team believe they’re animating the entire region of Antalya! On the evenings, I attempted to order a drink five times with the waiter and he got it wrong as he couldn’t hear me over the ridiculous volume of the animation manager. Every single thing is at max volume with max bass. If you want to lay on a sun lounger and talk to a family member directly next to you, it’s not happening here. Real shame as the rest of the hotel is quite good, lovely rooms and good food selection but the animation team’s excessive volume and management lack of empathy or care with general staff attitude lets the place right down. Hotel animation team would be much better placed in Ibiza.