Các đánh giá Protea Hotel Bloemfontein Willow Lake

Phản Hồi Từ Khách Sạn: Dear jonathanbL619VS, Thank you for sharing your wonderful experience at Protea Hotel by Marriott Bloemfontein Willow Lake. We are delighted to hear that you enjoyed your stay with us. Your feedback is truly appreciated and inspires us to continue delivering exceptional experiences. We look forward to welcoming you back for another memorable stay. Warm regards, The Protea Hotel by Marriott Bloemfontein Willow Lake Team

Phản Hồi Từ Khách Sạn: Dear JacquesMonica, Thank you for sharing your wonderful experience at Protea Hotel by Marriott Bloemfontein Willow Lake. We are delighted to hear that you enjoyed your stay with us. Your feedback is truly appreciated and inspires us to continue delivering exceptional experiences. We look forward to welcoming you back for another memorable stay. Warm regards, Protea Hotel by Marriott Bloemfontein Willow Lake Team

Phản Hồi Từ Khách Sạn: Good day Luigi Z, Thank you for your rating and feedback, we truly appreciate your time. We would like to apologize for any inconvenience caused during your stay, as this is not our normal standard of service. We as Top Management have taken up this matter with all HOD`s, as well as Staff, and we can assure you that all issues has already been firmly addressed and corrected. We hope to have the opportunity to welcome you back in the near future. Thank you, and our sincere apologies once again. Kind regards The Protea Hotel Bloemfontein Willow Lake Team

Phản Hồi Từ Khách Sạn: Dear BrianS6601, Thank you for writing your review on TripAdvisor, this is really much appreciated. It is great to see that you found our services and facilities satisfying, as this is what we strive for, excellent GUEST service. Must say that we are truly a great TEAM working here. We have sent your comments to our Top Management Team, we truly value your feedback. Once again, thank you for your comments, and may you have a lovely day further. We hope to welcome you back in the near future. Thank you. Kind Regards, Neo Tabi Cluster Sales and Marketing Coordinator

Phản Hồi Từ Khách Sạn: Dear Christopher, Thank you for writing your review on TripAdvisor, this is really much appreciated. It is great to see that you found our services and facilities satisfying, as this is what we strive for, excellent GUEST service. Must say that we are truly a great TEAM working here. Once again, thank you for your comments, and may you have a lovely day further. We hope to welcome you back in the near future. Thank you. Kind Regards, Blanché Walzl-Hagen Cluster General Manager Protea Hotel by Marriott Bloemfontein Willow Lake Protea Hotel by Marriott Bloemfontein

Phản Hồi Từ Khách Sạn: Dear C1991ZNerika, Thank you for writing your review on TripAdvisor, this is really much appreciated. It is great to read that you enjoyed your stay with us, and I must agree our location is perfect if you want to go shopping. We will communicate your recommendations regarding the rooms to our owners for future consideration. May you have a great day further, and a happy festive season. Thank you. Kind Regards, Blanché Walzl-Hagen Cluster General Manager Protea Hotel by Marriott Bloemfontein Willow Lake Protea Hotel by Marriott Bloemfontein

Phản Hồi Từ Khách Sạn: Dear Shiput99, Thank you for taking the time to write your review, this is really much appreciated. Please accept my sincere apologies for the lack of service you received in the bar. This is definitely not the standard of service we strive to offer. The pool is purposely painted black and not your normal sparkling blue color, this does not appeal to all GUESTS. Once again, thank you for your feedback, and we will definitely rectify our shortcomings. May you have a great weekend. Kind Regards, Blanché Walzl-Hagen Cluster General Manager Protea Hotel by Marriott Bloemfontein Willow Lake Protea Hotel by Marriott Bloemfontein