Helios Benidorm

Arrived as two couples in our 50's. Bit of a queue at reception on arrival but it was our turn. Our room wasn't ready as we had an early flight but the customer service provided by Eduardo was tip top. We were provided with all the relevant info, wifi codes, toilet and luggage room keys. Advised we had a room upgrade which was pleasing to hear. This hotel is spotless everywhere. Restaurant we used just for breakfasts and what a choice there was. Nothing was too much trouble for staff. The rooms are big enough, with free safe, a fridge and plenty of storage. These were the comfiest beds and pillows I have slept in at any hotel. Although quite close to the ***** there was no noise that disturbed our sleep. I would not hesitate to recommend this hotel. A great team and shout out again to Eduardo who always greeted us with a huge smile and a wave.

Stayed at Helios Benidorm more than once and every time has been great. Staff are very friendly and helpful we arrived late and staff couldn't be more helpful with us. Great location and outdoor market right on your door stop. Food great and drinks are not over priced. Pool area fab with plenty sunbeds.

Excellent hotel very clean and modern with smart rooms. The staff were always helpful. We had breakfast with our package which was spot on. I think I would upgrade to half board on my next stay with friends. One of the best competitively priced hotel I have stayed around Benidorm. Loved the honey for breakfast. I look forward to going back here on my next visit.

Excellent hotel very clean lovely rooms very polite and helpful staff. We only had breakfast with our package but I could not fault it. Definitely the best hotel I have stayed in in Benidorm. I will definitely be going back and good location too

Hotel is in a good position for access to all of Benidorms attractions. I would recommend it to anyone who appreciates cleanliness, nice food and a very clean and well kept dining room. The staff are very friendly and the room was modern and very clean with a good size balcony. Will definitely look to stay here again. Thanks to all the Helios staff!!!

Fantastic stay in a lovely hotel, staff were wonderful, always helpful. The rooms were spacious, clean and modern. Breakfast was wonderful, fresh daily, where you want full English or fruit and croissants. Ideal central location but quiet in hotel ans around pool area.

Brilliant stay again. This was our 2nd time staying here and i cant find a fault. The hotel is spotlessly clean. Swimming pool and the whole pool area is great. Location of the hotel is great. So close to everything but quiet. The breakfast buffet spread is so good. Everything is laid out and beautifully fresh. All the staff made us feel so welcome and check in was very fast and made easy by the staff. Thanks to everyone and see you next year.

Because you advertise you have accessibility rooms for disabled. This is a lie …. You can’t get in the shower there’s no room to move a chair round … the rooms are on the ground floor so you can’t open the window. I would never recommend this hotel…

We have stayed in the Helios hotel 3 times now and we are heading back again this September. We have been coming to Benidorm for the last 10 years and since we found the Helios, we have never stayed anywhere else. We adore this hotel. It is literally 10/10 for location. You are so close to bars and the beach but yet it is quiet. The rooms are spacious and clean and also they left us a fabulous personal note and complimentary bottle of oliver oil which was amazing. The food is incredible at the pool bar and they have drink offers everyday. We love the pool, it is a heated pool but fine and big and just so relaxing. They also offer a spa day and you can rent a bed and the spa is included which I highly recommend. What makes this hotel is the amazing hospitality from the staff. I would like to single out Eduardo at reception as we were late booking our airport transfer and he went above and beyond to accommodate us. If you want to come to Benidorm, this is the hotel for you as it has everything. We can't wait to go back. Thanks Jackie & Martin from Ireland ❤️