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Arthur
Phòng Premier có Giường cỡ King nhìn ra đường chân trời
Lưu trú vào thg 11, 2022
Người đi công tác
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 20 thg 12, 2022
Rất hữu ích. Người quản lý ban đêm của lễ tân Tommy cực kỳ hữu ích khi tôi làm mất giấy tờ cách ly, giúp tôi tìm lại chúng. Nhân viên khách sạn là tuyệt vời.
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Kính gửi quý khách, Cảm ơn bạn đã chia sẻ trải nghiệm của mình tại Khách sạn Four Seasons Bắc Kinh và tôi cũng thực sự đánh giá cao việc bạn đã đề cập rằng thành viên trong nhóm của chúng tôi rất hữu ích và tuyệt vời, những lời tốt đẹp của bạn sẽ được truyền đến toàn bộ nhóm của chúng tôi như một nguồn động lực lớn. chào mừng bạn cho chuyến đi tiếp theo của bạn tại Bắc Kinh!Trân trọng, Lili WongTổng giám đốc
Tài Khoản Khách
Phòng Đôi Đặc Biệt
Lưu trú vào thg 12, 2024
Vợ chồng
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 31 thg 1, 2025
We had such a great experience! Friendly and helpful staff. Clean and organized. Buffet dinner with drinks and breakfast. Everything was delicious and there was a wide variety. We will definitely be going back soon.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for staying with us at Four Seasons Hotel Beijing. Our team is committed to provide you with the best quality service. May the Year of the Snake bring you good luck, health, and happiness. Hotel General Manager Lili Wong
Denis
Phòng đôi Deluxe
Lưu trú vào thg 11, 2024
Khác
46 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 31 thg 12, 2024
Good location. Spacious rooms. Nice spa. Friendly and useful service. Positive attitude. Well maintained.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for staying with us at Four Seasons Hotel Beijing and for sharing your satisfaction with us. We looking forward to welcoming you back to the hotel very soon. Hotel General Manager Lili Wong
Tess in China
Phòng đôi Deluxe
Lưu trú vào thg 10, 2024
Gia đình
16 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 17 thg 11, 2024
If you are looking for a true 5* experience, The four seasons Beijing is it! Right from the moment we arrived we were beyond impressed with the staff here. Beautiful English from every single staff member we came across and help where ever we went in the hotel. The staff here are truly what make this hotel special and have provided the best service we have seen in Beijing hotels so far.
The room was beautiful and clean. I loved the full size bath and shower products and the little extra things like the head pillow for the bath. We loved the water in the little cardboard boxes and the large selection of coffee for the coffee machine.
The bed was extremely comfortable and so was the lounge chair in the room. Everything felt like luxury right down to the bath robes. A cot was also supplied for our baby but he loved the beautiful big bed instead 😂
The pool is gorgeous and the service there was wonderful. Again the staff are just so amazing and friendly here and all seem to be so happy and love their jobs. This was the same at the beautiful breakfast which I highly recommend including in your room booking. The dinning room is stunning and a wonderful selection of food. We loved the fresh juice selections In the little glass bottles.
I can not reccomend the four seasons enough and can not fault one single thing about this hotel. The way the staff look after you and your families, it is a true 5* experience .We are extremely happy and will be back again for sure and will be recommending to all of our friends. We are off to The intercontinental hotel now and they will have to be very impressive after staying here.
Thank you for a wonderful stay four seasons.
Dịch
6/16
Phản Hồi Từ Khách Sạn: Dear guest, thank you for taking time to write such a detailed and positive review about your recent stay at our hotel. I am very glad to know that our team members were able to make your families stay enjoyable and I am also very pleased to acknowledge that you like our room, pool, breakfast and especially our amazing and friendly staff. Your kind words will be shared to our entire team as a great source of motivation. Should your schedule bring you back to Beijing, we look forward to seeing you again!Warmest Regards, Lili Wong, General Manager
Tài Khoản Khách
Phòng Deluxe 2 Giường Đơn nhìn ra thành phố
Lưu trú vào thg 11, 2024
Gia đình
9 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 thg 12, 2024
Exceptional service. Amazing swimming pool and sauna. Delicious breakfast with a wide variety of foods. Recommend 5/5
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for staying with us at Four Seasons Hotel Beijing and for sharing your satisfaction with us. We looking forward to welcoming you back to the hotel very soon. Hotel General Manager Lili Wong
Tài Khoản Khách
Phòng đôi Deluxe
Lưu trú vào thg 8, 2024
Vợ chồng
8 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 17 thg 9, 2024
Fantastic 3 night stay to celebrate my girlfriend’s birthday. Superb location in the heart of the city centre and a great spa facility.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for staying with us and sharing your experience at our hotel.I am so happy to see you have a great time in our hotel. Please do recognize us as your home away from home! Looking forward to celebrate your next special occasion with you. Hotel General Manager Lili Wong
Người Dùng Ẩn Danh
Phòng đôi Deluxe
Lưu trú vào thg 6, 2024
Vợ chồng
18 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 31 thg 8, 2024
Always a pleasant stay at the Four Seasons. The chocolates they gave us for our room service complementary was amazing.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for staying with us at Four Seasons Hotel Beijing and for sharing your satisfaction with us. We looking forward to welcoming you back to the hotel very soon. Hotel General Manager Lili Wong
BbyG
Phòng đôi Deluxe
Lưu trú vào thg 6, 2024
Vợ chồng
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 19 thg 7, 2024
What a gem of a hotel! Spent two nights at the hotel for my spouses birthday and I must say everything was excellent . Received a warm welcome by a lovely lady at the front desk who was extremely kind and friendly. The exceptional staff made it even more special for us. They upgraded our room and it was spacious, spotless, beyond comfortable and offered the most stunning views of the city. Our room was beautifully decorated and received 3 surprise cakes by the wonderful team☺️. Breakfast buffet had a variety of great choices. The hotel offered a number of top-notch facilities. It was quite an intimate experience for us. Highly recommend! Would definitely visit again!
Dịch
6/8
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for staying with us and sharing your experience at our hotel. I appreciate you mentioned that our associates, especially staff from Front Desk were kind and friendly. I will share your kind comments with our team members and encourage everyone to keep delivering extraordinary service to all of our guests. Please do recognize us as your home away from home. I look forward to welcoming you again soon in the near future. Warmest Regards, Lili Wong General Manager
Shokie
Phòng đôi Deluxe
Lưu trú vào thg 6, 2024
Du lịch cùng bạn bè
15 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 31 thg 7, 2024
Wow, this hotel was amazing, literally have no complaints. Comfortable bed and pillows, huge spacious room, big bath tub. Breakfast was incredible afternoon tea was amazing. There’s really nothing to complain about.
Dịch
6/9
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for choosing Four Seasons Hotel Beijing. It is our pleasure to know that you had an entire enjoyable experience in the hotel. We look forward to having you back soon! Hotel General Manager Lili Wong
Tài Khoản Khách
Phòng đôi Deluxe
Lưu trú vào thg 12, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 thg 1, 2025
Service provided is excellent.. There are staffs opening the taxi doors and hotel doors for you 24/7.. The staffs at the counter are very friendly and willing to help as well..
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for staying with us at Four Seasons Hotel Beijing and for sharing your satisfaction with us. We looking forward to welcoming you back to the hotel very soon. Hotel General Manager Lili Wong
Jesus
Phòng đôi Deluxe
Lưu trú vào thg 9, 2024
Vợ chồng
1 đánh giá
3.0/5
Đăng tải vào 7 thg 10, 2024
Very average unfortunately. Staff were nice but just felt like the hotel wasn’t new or had something that made me feel like I really wanted to be there. Was told about their breakfast and thought it was very average as well. For the price I paid , I felt I could have done a lot more with my money somewhere else. Won’t return again.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for staying at Four Seasons Hotel Beijing and sharing your valuable feedback with us. We will continue to enhance our breakfast experience and hope we will see you again very soon. Hotel General Manager Lili Wong
Lando Fung
Phòng đôi Deluxe
Lưu trú vào thg 2, 2024
Vợ chồng
9 đánh giá
3.0/5
Đăng tải vào 8 thg 3, 2024
Stayed our last 3 nights in the Beijing Four Seasons hotel(the first 4 nights in Regent)from 1-3-24 to 4-3-24, room no.1703.
The up is the room and the facility. The room is spacious, comfy and good view from the bathroom. Also, the pool and sauna are great with good service.
The down is the breakfast and the receptionist. The breakfast area is in the lobby instead of the restaurant, which is a lack of manpower as no one standing in the reception of the breakfast area in our first 2 days, also they didn't get your plate off promptly when you finished your meal, just last day we saw the staff in the gate of breakfast area for service, maybe someone "Big" came to stay! The taste and the choice of the food are just okay, I think worse than Beijing Regent.
Also, the receptionists always keep a bad face during check-in and check-out, no respect, I find it hard to believe I stayed in the Four Seasons hotel! To be honest, the service is far away from Hong Kong and Bangkok's Four Seasons hotel.
Overall, just average stayed, the service can be much better.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for choosing Four Seasons Hotel Beijing and sharing your valuable comments with us. We will follow up with the issues you have mentioned and we felt very sorry for the inconvenience caused. The whole team and I myself sincerely hope that we may have the chance to welcome you again in the near future. Hotel General Manager Lili Wong
Eugene20
Phòng đôi Deluxe
Lưu trú vào thg 7, 2024
Gia đình
11 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 17 thg 9, 2024
Pool gym and sauna steam room were the highlight of the property. Breakfast was also very good
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for staying with us at Four Seasons Hotel Beijing and for sharing your satisfaction with us. We looking forward to welcoming you back to the hotel very soon. Hotel General Manager Lili Wong
Sophie and John Emanuelson
Phòng đôi Deluxe
Lưu trú vào thg 5, 2024
Vợ chồng
34 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 thg 6, 2024
The staff are amazing at this hotel. They are so friendly and helpful. I would 100% recommend this hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for staying with us at Four Seasons Hotel Beijing and for sharing your satisfaction with us. We looking forward to welcoming you back to the hotel very soon. Hotel General Manager Lili Wong
Ginger100
Four Seasons Studio giường cỡ king
Lưu trú vào thg 3, 2024
Người đi công tác
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 27 thg 4, 2024
I was very pleased with my choice to stay at Four Seasons whim on a business trip to Beijing. Conveniently located only 30 mins from the airport and once there near the metro for easy moving around the city. The cleanliness and service was wonderful and the room was clean and well appointed with all necessities. I highly recommend getting a booking with access to the club lounge on 26th floor. The club breakfast was fantastic and complimented with great views overlooking Beijing. The staff were warm and friendly making every interaction memorable. Highly recommended and I’m looking forward to my next afoul Seasons visit.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for sharing your experience at Four Seasons Hotel Beijing and I am delighted to learn that you liked our club lounge. I also really appreciate you mentioned that our associates were warm and friendly. I will share your kind comments with our team members and encourage everyone to keep delivering extraordinary service to all of our guests.Please do recognize us as your home away from home. I look forward to welcoming you again soon in the near future.Warmest Regards, Lili WongGeneral Manager