Sheraton Beihai Resort

Overall fantastic! However the site is a little far from everything else besides the beach, pillow and blanket had stains on them which was not a good experience.

Had a really mixed stay at this Hotel. Only booked one night, with the option of extending, but decided against. My wife and I came on separated flight, with mine delayed over 5 hours. I arrived at 02:00 past midnight to check-in. First they the reception told me I’m in the wrong hotel. I had to proof my booking with them and the fact that my wife is already in the room. After some discussion they refused to check me in, but told me to call my wife to let me into the room. First, not checking in and registering a foreigner is against the law. Second, why should I wake up my sleeping wife at this late hours? After insisting on being checked in the process went fast and smoothly, which makes me wonder, why the discussions first? Room was spacious and clean. Nice view over the ocean. At the breakfast buffet we were greeted by hordes of waiters watching over a half empty buffet, at 09:30. Nearly no western food options and no cold cuts. After asking I was treated to a plate of two pieces of Camembert, hard cheese and some kind of milk cheese. Not the standard for a Sheraton breakfast. That’s also my final verdict. For this price and being a Sheraton Resort, it’s not up to the standards one would expect from a place with this name.

Excellent in all aspects.

OK OK OK

房間的景色很驚艷，服務也是喜來登一如既往的好。作為曾經的Starwood一員，這樣的貼心服務讓我想起了自己曾經的歲月。 酒店設施完善，房間舒適，服務優質，有旅拍體驗，專業攝影師，會指導動作，全家拍得很開心

前台ann服務很好，來的天氣不是很好，沒有看到很美的風景，但是入住體驗還是不錯的，禮賓保潔前台總機都是有求必應，攝影師小哥也很耐心指導拍照動作，就是洗漱用品可以稍微升級一下，牙刷很難用，沒有達到標準

住房體驗超讚，房屋乾淨整潔，交通便利，停車也特別方便，大堂的咖啡廳體驗感也很好，酒店臨近海灘，海景隨手拍都是大片，海浪🌊聲伴你入睡，十分愜意，前台Aileen服務特別到位，貼心ᰔᩚ到家，喜來登你真的值得擁有

酒店風景超美的 彷彿置身於一個熱帶雨林 海景房景色很哇塞 母親住的很開心 房間衞生很好 沒有發現不足的地方 從前台到客服到打掃人員都很有禮貌 服務周到 特別是前台的irene 女士 早餐西式品種很多 建議再多弄點中式的 下次來北海還住喜來登

前台曾經理服務態度超讚！非常人性化！幫我們解決了難題，升級了房型不用搬來搬去，房間衞生很好，設施新，出門不遠的海灘水很清，比銀灘水質好太多，泳池也有合適小孩的區域，還有小童樂園，還有陽台晾衣服。最好的是房間內有多個桌子，對喜歡吃外賣的小孩很友好！總之不用出酒店就能玩得很開心。圖片是準備下雨的大海。