Our stay was just perfect. It is a beautiful Balinese traditional set-up villa, every staff was friendly and so kind and it really touched my heart. It's a bit old property but perfectly maintained, I didn't feel it's old at all and I was rather impressed how well they kept this beautiful villa. You can also notice a great attention to detials, the person (people) came up with this design and architect must be genius! I was worried after seeing the review on bugs, yes there are bugs, but it's perfectly natural cause the villa is in the middle of the nature! That's the charm of this resort. I would be concerned if they use too much chemicals to kill the bugs. I hate bugs but there was nothing harmful - like a roach I always see in HK.. so I was totally ok! There are cute lizards roaming around too, I really loved watching them. I really enjoyed staying in Banyan Tree but most of all it was people who made my stay memorable - everyone smiles and greeted so nicely which really made my trip. They were very attentive and accommodating too. I wish I could go back one day!
It was a great stay for us. Sea view chalet is nice and comfortable for me and my husband. Unobstructed view for the sea is my favourite. Room service was good and staffs were friendly and always greet us with smiling face. We stayed for 3 nights and we ate our meals at the resort’s restaurants. Breakfast was included in our booking and food served at the breakfast was good but nothing special to mention. We had our lunch and dinner at the Spice and the Kelong seafood restaurant. I will say the food varieties is limited and pricey. I will say it is more expensive than Singapore (one of the most expensive city in asia). For two person we spent about 70$-170$ per meal… appitizer, one main dish and one cheapest drink. When we had seafood dish, it cost more, of course, about $170. Overalls, it was a good experience. Nice stay except the pricey food. Taste of the food are just fine. We stayed 3 nights, so it made us more difficult to choose what to eat when you have not much to choose and it is not exciting and you are at the resort… so you can’t go out and buy more affordable food outside. If the resort can have more Chinese cuisine will be good. So, if you are staying for relaxation then it is good. If you are foodie,,, this place is not for you.
Good location for a beach front holiday. Kids could play at the beach and swimming pools for the entire day. Thank you for the hospitality (from most of the staff)!
The only issue is that the General Manager or someone from senior management (Mr R - didn't catch his full name) who appeared on the last day should have better communication with the staff at reception - what the reception informed us on the first day when we double checked on some additional charges (staff said no charge) is totally different from what he insisted on the last day of our stay (he said got additional charge).
Trip.com cung cấp các chương trình khuyến mãi và chiết khấu cho khách sạn bãi biển. Bạn có thể tham khảo trang khuyến mãi để xem các chương trình khuyến mãi đang diễn ra trên Trip.com.