Mercure Selangor Selayang

Các đánh giá Mercure Selangor Selayang

Mercure Selangor Selayang

No B G 12, Dataran Emerald, Jalan Ps 11, Prima, Batu Caves, Selangor, 68100, MalaysiaXem thông tin khách sạn
Mercure Selangor Selayang
Mercure Selangor SelayangMercure Selangor SelayangMercure Selangor Selayang
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Đánh giá của khách

8.2/10
Rất Tốt
181 đánh giá
Đánh giá đã xác thực
Vị trí8.0
Trang thiết bị8.0
Dịch vụ8.2
Vệ sinh8.4
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Tất cả đánh giá(181)
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Đỗ xe thuận tiện(7)
Phòng lớn(4)
Giường thoải mái(4)
Đánh giá tiêu cực(11)
YANG WANJU
Phòng Superior với 2 giường đơn.
Lưu trú vào thg 6, 2025
Khách đi công tác
4 đánh giá
10/10
Nổi Bật
Đăng tải vào 22 thg 7, 2025
It is my No. 1 favorite hotel in KL, the place is quite nice and quiet
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang.We are delighted that you had a good stay experience and It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us.Sincerely,Vengkates RaoCluster Asst General Manager
YY
Phòng Superior với 2 giường đơn.
Lưu trú vào thg 4, 2025
Nhóm bạn
26 đánh giá
10/10
Nổi Bật
Đăng tải vào 23 thg 5, 2025
really good location easier to find food and nearby hospital go to Batu Caves is very near and 15 minute to KL and anywhere ,very helpful Hotel staff and check in and check out very fast.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang.We are delighted that you had a good stay experience and It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us.Sincerely,Vengkates RaoCluster Hotel Manager
AUTO
Phòng Superior với 2 giường đơn.
Lưu trú vào thg 4, 2025
Một mình
11 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 9 thg 5, 2025
Overall good and spacious room. Tiles inside washroom need to clean properly as can see dirt on tiles.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a good stay experience and It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.At the same time we would like to apologies on the bathroom wall tiles cleanliness issue you had. Please be rest assured we have looked into the matter and action have been taken accordingly to prevent future occurrences. Thank you again for sharing your experience, and we hope to be given the opportunity to better improve your future experience. Sincerely, Arief MarkRoom Division Manager
Fantasticallybest
Phòng Superior với 2 giường đơn, tầng Executive
Lưu trú vào thg 4, 2025
Khách đi công tác
13 đánh giá
10/10
Nổi Bật
Đăng tải vào 24 thg 5, 2025
We received a room with wonderful view, facing three iconic tower of Malaysia. The staffs are friendly especially at the restaurant. They treat us like family. I love the.room cleanliness. The foods are delicious.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang.We are delighted that you had a good stay experience and It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us.Sincerely,Vengkates RaoCluster Hotel Manager
XIFU ZACK
Phòng Superior với 2 giường đơn.
Lưu trú vào thg 3, 2025
Một mình
66 đánh giá
10/10
Nổi Bật
Đăng tải vào 2 thg 5, 2025
Hotel sangat bersih dan selesa. Kedudukan pintu tandas agak terdedah. This hotel so nice but quite far from mall.
Dịch
6/10
Phản Hồi Từ Khách Sạn: Tetamu yang Dihormati, Kami amat menghargai komen mengenai penginapan anda baru-baru ini bersama kami di Mercure Selangor Selayang. Kami gembira anda mengalami pengalaman penginapan yang baik dan sentiasa berbesar hati untuk menerima maklum balas positif. Saya akan berkongsi komen ini dengan pasukan kami dan saya pasti maklum balas ini akan menjadi galakan kepada semua kakitangan kami sambil kami berusaha untuk terus meningkatkan kualiti perkhidmatan kami. Terima kasih sekali lagi kerana berkongsi pengalaman anda, dan kami berharap dapat mengalu-alukan anda kembali lagi untuk penginapan bersama kami di masa hadapan. Yang benar, Pengurus Hotel Kluster Vengkates Rao
Tan
Phòng Superior với 1 giường đôi, tầng điều hành
Lưu trú vào thg 6, 2025
Khách đi công tác
11 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 15 thg 7, 2025
Good and near to work
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang.We are delighted that you had a good stay experience and It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us.Sincerely,Vengkates RaoCluster Asst General Manager
Yi Siang
Phòng Superior với 2 giường đơn.
Lưu trú vào thg 2, 2025
Gia đình
23 đánh giá
2.0/10
Đăng tải vào 15 thg 4, 2025
Room is warm and the breakfast is terrible. wont come back again in the future.
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir / Madam. Due to the booking details is different from the reviewer name, we unable to determine either you had actually experienced or stayed with us. We are unable to identify you as one of our actual guest based on the stay records we have. Unfortunately we will only acknowledge this review as a mistaken stay review which guest had not stay or experienced. Thank you. Sincerely, Arief Room Division Manager
Daniel Saharudin
Phòng Cao Cấp 1 Giường Đôi
Lưu trú vào thg 2, 2025
Gia đình
1 đánh giá
10/10
Nổi Bật
Đăng tải vào 23 thg 3, 2025
Wonderful love it so much . This place is so close to the Hospital Selayang.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a good stay. It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us. Sincerely, Vengkates Rao Cluster Hotel Manager
Syah Irwan
Phòng Cao Cấp 1 Giường Đôi
Lưu trú vào thg 12, 2024
Khách đi công tác
3 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 23 thg 1, 2025
Stay here to attend a meeting nearby. Satisfactory stay. Good business hotel Checked in late around 11pm. No issues. Location is easy to find and ample parking
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a good stay. It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us. Sincerely, Vengkates Rao Cluster Hotel Manager
drdeemd
Phòng Superior với 2 giường đơn.
Lưu trú vào thg 1, 2025
Khách đi công tác
3 đánh giá
10/10
Nổi Bật
Đăng tải vào 19 thg 3, 2025
Very spacious, clean room and bathroom. Comfortable bed. Breakfast was good.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a good stay. It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us. Sincerely, Vengkates Rao Cluster Hotel Manager
Dennis Chang Guo Xin
Phòng Superior với 1 giường đôi, tầng điều hành
Lưu trú vào thg 6, 2025
Khách đi công tác
4 đánh giá
5.5/10
Đăng tải vào 1 thg 8, 2025
Overall, considering the price, the comfort level of this branch did not meet my expectations. If you plan to make a reservation, you might want to consider other branches. The room design is not very good, and there is a strong musty smell.
Dịch
Shafiqqq
Phòng Cao Cấp 1 Giường Đôi
Lưu trú vào thg 5, 2025
Cặp đôi
1 đánh giá
6.5/10
Đăng tải vào 2 thg 7, 2025
- private bathroom, air bertakung - tv takde siaran - datang utk mandi pool and enjoy facilities tapi tgh renovation. - details amenities ada bathtub tapi malangnya takde.
Dịch
Phản Hồi Từ Khách Sạn: Tetamu Yang Dihormati, Terima kasih diatas maklum balas anda. Kami kesal kerana anda telah mengalami perkara yang tidak diingini semasa penginapan anda. Kami akan meneliti perkara itu untuk menambah baik lagi keselesaan penginapan tetamu kami.Untuk makluman anda, diatas perihal keselamatan tetamu, kami telah menutup seluruh tingkat 25 untuk kerja-kerja pembetulan bahaya keselamatan. Selepas pemeriksaan lanjut, kami mendapati tiada maklumat bahawa bilik kami dilengkapi dengan tab mandi. Kesemua bilik di Hotel Mercure Selangor Selayang hanya mempunyai bilik mandi bersama pancuran mandi.Sekali lagi kami kesal dan memohon maaf diatas kesulitan yang telah dialami dah kami hargai maklumbalas anda. Yang Benar, AriefRoom Division Manager
Koh Hock Poh
Phòng Cao Cấp 1 Giường Đôi
Lưu trú vào thg 5, 2025
Cặp đôi
115 đánh giá
10/10
Nổi Bật
Đăng tải vào 9 thg 6, 2025
The hotel location is good where i can enjoy the local street foods outside the hotel, i will stay here again.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang.We are delighted that you had a good stay experience and It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us.Sincerely,Vengkates RaoCluster Asst General Manager
Thai Puying
Phòng Superior với 2 giường đơn.
Lưu trú vào thg 4, 2025
Khách đi công tác
63 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 12 thg 5, 2025
The bed was incredibly comfortable, and the amenities—such as the mini-bar, high-speed Wi-Fi, and luxury toiletries—added a nice touch.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang.We are delighted that you had a good stay experience and It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us.Sincerely,Vengkates RaoCluster Hotel Manager
Bob razak
Phòng Superior với 2 giường đơn.
Lưu trú vào thg 3, 2025
Cặp đôi
13 đánh giá
7.5/10
Đăng tải vào 27 thg 4, 2025
Everything was good except breakfast..not worth RM48 per person and basement parking lot a bit confused
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for taking the time to tell us about your recent experience at the Mercure Selangor Selayang. I am sorry that your breakfast experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better improve your future experience.Sincerely,Vengkates Rao. Cluster Hotel Manager