Các đánh giá Sudamala Resort, Sanur, Bali

What I loved: The location: although by the road, the way they have designed the hotel is so unassuming stretching out into the back with the restaurant along the main road, then the rooms and the lobby and then the pool and spa. So the space becomes more and more tranquil as you walk into the venue. The decor: it’s beautifully designed from the stunning bedroom Balinese doors. To the paintings across the large hallways, to the room decor and little ornaments to the greenery running through the entire place. It feels like such an oasis. The staff: everyone was so lovely. So welcoming and so helpful. The turnaround service: they leave cute little stories about Balinese Gods and history, along with little night time biscuits. It’s a very cute touch. They also burn incense and put mosquito coils in the balconies too all to make it more hospitable. What could improve: The towels: they look so dated and have all past their throw date. Some fresh new towels, floor mats, hand towels for the hotel would really complement its aesthetic. The bathroom smell: this is a Bali wide problem in some places in my opinion and not specific to this hotel. The sewage / plumbing back up causes a foul odour in the bathroom. I’ve experienced this in Sanur and Seminyak. So something in the room to help like incense or constant spray will help mask.

Spacious room and location is good if you are looking to stay in Sanur area

Having experienced the magic of Sudamala Resort in Senggigi, Lombok, my anticipation ran high for their Sanur resort – and it exceeded every expectation. From the moment we stepped through the entrance until our departure, we were enveloped in genuine Balinese hospitality. The resort's soul reveals itself through thoughtfully curated details: traditional architecture, manicured gardens, carefully positioned artwork, and striking sculptures that capture Bali's essence. The staff's attentiveness manifested in countless ways, from offering mosquito incense at dusk to sheltering guests with umbrellas during rain showers. The culinary journey at Ares Restaurant proved to be a highlight of our stay. The breakfast package, which I heartily recommend, presents an abundant à la carte menu featuring both Indonesian and Western cuisine. Each morning began with fresh fruit platters and an array of beverages, from freshly squeezed juices to aromatic coffee. Our lunch and dinner experiences were equally impressive, with the kitchen team demonstrating remarkable flexibility in accommodating special requests. What truly sets Sudamala apart is their commitment to excellence. When we noticed a minor service discrepancy and shared our feedback, the management team responded swiftly and effectively, demonstrating their dedication to continuous improvement. The resort's team deserves individual recognition. The gardeners maintain stunning landscapes, while the lobby and restaurant staff deliver consistently outstanding service. Several team members left lasting impressions: Kelvin, a trainee who enhanced our beach experience with his attentive service; Dewi at Ares, whose warmth and efficiency made every meal special; and Wida from the concierge team, whose deep knowledge of Bali and engaging conversations added rich cultural context to our stay. As I plan my next adventure to Sudamala's Labuan Bajo property, I'm already anticipating the distinctive charm and excellence that has become synonymous with the Sudamala brand. Two properties down, and my journey through their collection of exceptional resorts continues. A Practical Note for Sanur Visitors: - The location of the hotel is approximately 7 minutes walk from the beach and 10-15 minutes from a variety of restaurants close by. Icon Bali is the newly built shopping centre that's a short Grab/Gojek journey away. Grand Lucky is the large supermarket to visit for Indonesian treats. - For fitness enthusiasts staying at the resort, while the hotel's own gym is under construction, I highly recommend Paradise Bali nearby – a well-equipped facility that’s in close proximity. - As with any tropical paradise, insects are part of the experience. The warm climate of Asia means you'll encounter mosquitos, flies, and ants, particularly during evening hours outdoors. While the hotel expertly manages these natural visitors, you can enhance your comfort by requesting candles from the staff – they're particularly effective when dining or sitting outside. Consider packing citrus-based personal products as well.

We had a great welcome when we arrived with a hot drink and information of how things worked. The staff were friendly polite and conscientious.

Nice resort 👌🏻 👍🏻 Definitely recommend. Especially thank you, the front desk, Sari, and Redi, for the warm welcome and recommendation. Thank you, the restaurant staff Bagus and Fajar, for the nice service. We have a nice staying experience with you all!!

Great atmosphere, wonderful staff, unique design. Pretty quiet compared to much of the area, which I considered a plus. Excellent restaurant available. The resort is aesthetically pleasing with pretty large rooms. There is, however, one issue. The resort is just this side of past its prime. If you pay too much attention, you might notice a few details. This also manifests in some things being not as clean and shiny as one might prefer. Not a major complaint, but something that can be pretty apparent. Regardless, it was a pleasant and relaxing stay.

Very nice atmosphere and style. The hotel is in a good area and the staff is very helpful and friendly.

Excellent experience. From check in to checkout we were really impressed with the staff, the hotel itself, the room and the grounds. Breakfast was excellent with a great deal Of choice. The restaurant prepared a celebratory Indonesian lunch for our family reunion. The food was outstanding.  I am very keen to return.

Very good place with great staff. Food, service everything was great!

Great service, quit place, big garden

Hotel is really nice, clean and the room is pretty big! The staff is super friendly and helpful, the breakfast is amazing. I truly recommend this hotel if you come to Sanur for a few days. It’s also next to the beach, the hotel can lend you a bike.

Will return to this property again

Nice Balinese style hotel with a peaceful vibe. Staff were friendly and helpful. Short walk to the beach. Did a great yoga class there which was complimentary and everyday they had a different activity. Didn’t eat at this hotel, however, there are heaps of nice cafes and restaurants close by.

This was truly beautiful resort with excellent food. Exotically authentic. Nice pool. It’s about a 5 minute walk to the beach, but wonderful service and convenient for exploring Bali.