Các đánh giá Fox Hotel Jimbaran Beach Bali

We rarely leave negative reviews unless we get treated like sh*t. In a nutshell, our stay at Fox hotel on Dec 30, 2023 was nothing but a nightmare! The room card given to us by the front desk didn’t work to begin with. It took the staff several rounds of trying to fix the bug before they finally reactivated the room card (while we were essentially hung up to dry in the hallway like a piece of rag). We switched on the air-conditioner and went straight to the rooftop pool. On our way back to our room (room 122), we were shellshocked to find another pool—smaller in size though―right there on the floor: the air-con was leaking water like a shower. We immediately requested another room and the hotel management complied with our demand upon inspection. While we were busy packing our stuff, the front desk lady (who went by the name of Cepara or something close to that) hit us up. Without uttering a single word of apology, she asked us whether we had decided to stay in room 122 or move to our new room (room 108). Her tone was menacing and her words, unapologetic. She seemed to have forgotten that the hotel, not us, was the culprit of all the inconvenience we had to endure! Understandably, we got mad at her and went down to the front desk to let her know about our unhappiness. However, this lady gave us a blank stare and kept asking us “what do you want”? Unbelievable! We didn’t want to play chicken with her and thus suppressed our anger and went away. Yet, our nightmare hadn’t ended. That night, we couldn’t fall asleep until 1am because of the noise from some kids partying in the neighbouring room. The walls were not sound proof at all. There was actually a skinny wooden door linking our room and the room where those partying kids were staying. Anyway, giving this hotel a 1 point would be overrating!