Các đánh giá Nouvata

Having decided to treat myself to a premium room I was not disappointed by the view, which was stunning. However, I was a bit disappointed with the overall experience because I wanted an easy holiday. I did not use the shuttle service from the resort as I had tried to contact them multiple times via multiple channels with no response. When the emailed to offer the service a few days before my trip, I had already made alternative arrangements. Arrived several hours before check-in, was not provided any information on where I could go or offered use of facilities until room was ready. No information about the hotel, entertainment/events, the local area, etc, in the foyer or my room. Room was very large and bed was comfortable. Bathroom dated, no hand soap or hand towels, and bath didn't drain properly. Good water pressure but inconsistent temperature, and mold in tiles. Restaurant only has buffet dinning, which is not value for money for me. I was unable to attend the Christmas buffet (on Christmas Eve) because it was sold out before I arrived. This seemed to be attended mostly by locals, which was great to see the support, however, difficult for visitors with limited alternatives. Pool area was nice but not enough loungers. Also, on Christmas day, someone by the pool had music going so loudly I could hear it with the balcony door closed and this was allowed to continue until around 8pm. So, overall, a little disappointing.