Shashikant
ngày 2 tháng 6 năm 2024
The property is in a great location. It would be great if they kept it a little bit more up to date. For e.g. the A/C in the room had leaked and the section of the carpet outside the bathroom was fully wet when we checked in. The receptionist said they couldn’t do anything about it and would note it down so somebody else can take a look but that never got fixed. Amongst the fruits, there were only 2 apples in the breakfast room, one of which was rotten.
The rooms are fine, but the hotel has somewhat of a dingy smell. The reception looks great, but not so much the room. The location is awesome. It would be nice if they gave advanced notice about parking to tourists who come in from the outside. I had sent them messages on ******* but nobody responded back. When I called to confirm the bed configuration of the rooms, they were blaming ******* for not listing the information they had sent properly. As a customer, I expect the hotel to make sure their information is up to date on all websites they advertise it at.
The hotel was not as expensive so I shouldn’t be complaining too much. I would not stay at this hotel again.
Dịch