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Vị trí8.4
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Tất cả đánh giá(62)
Đánh giá tích cực(30)
Đánh giá có ảnh/video(5)
Đánh giá tiêu cực(16)
Denis
Phòng đôi hoặc phòng hai giường
Lưu trú vào thg 10, 2024
Một mình
20 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 15 thg 12, 2024
Отличный отельчик, вкусная еда, рядом с пляжем, супермаркетом, кучей кафешек и автобусной остановкой. Рекомендую.
Dịch
Tài Khoản Khách
Lưu trú vào thg 9, 2023
Vợ chồng
2 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 29 thg 10, 2023
отель находится у подножия горы, прямо рядом с пляжем клеопатра. все достопримечательности в шаговой доступности. питание отличное. почти каждый день была говядина, индейка, курица само собой. один раз на ужин давали баранину. за 10 дней отдыха была рыба три раза (дорада, форель, скумбрия). жене понравились некоторые десерты. фрукты по сезону для октября:дыня, яблоки, апельсины, мандарины, вкусные сливы и отличный виноград. завтраки стандартные для турции. мне не хватило айрана в этом отеле. его не дают. вай фай в номере, скорость хорошая.
из минусов-шумоизоляция в номере плохая. жили на первом этаже. даже при закрытых окнах сложно было уснуть из горланящих под окнами поляков (большинство проживащиих в этом отеле) до 12 ночи. вопли, песни, смех прекращались только после закрытия бара. в отель бы вернулись, но попросили бы номера на верхних этажах.
Dịch
Serhat
Lưu trú vào thg 5, 2023
Vợ chồng
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 17 thg 6, 2023
Çok temiz bir otel, konumu çok iyi. Çalışanlar oldukça güler yüzlü. Sadece yetişkinlere yönelik olması oldukça sessiz bir ortam sağlıyor. Kesinlikle tavsiye ediyorum.
Dịch
Tài Khoản Khách
Phòng đôi hoặc phòng hai giường
Lưu trú vào thg 6, 2024
Vợ chồng
1 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 27 thg 8, 2024
güzeldi tatilimiz konum vs
Dịch
Tài Khoản Khách
Lưu trú vào thg 3, 2023
Một mình
4 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 18 thg 4, 2023
Goed hotel ook mooi centraal gelegen. Eten is goed, en zeker prijs/kwaliteit niks mis mee. Voor herhaling vatbaar nu vooral in de voor zomer periode ideaal, mocht je een city trip willeen doen. Dicht bij de kabelbaan dus ideaal om het kasteel te bezoeken. Mocht je een duikje willen is de Kleoptra strand om de hoek ongeveer 100 meter. Voor stappen is het ook ideaal ongeveer een kwartier lopen naar de barstreet. Zeker voor herhaling vatbaar.
Dịch
eryiğitahmet
Lưu trú vào thg 2, 2023
Một mình
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 2 thg 4, 2023
Tam bir fiyat performans oteli.yemek ve içecekler güzeldi
Dịch
Agnes1999
Lưu trú vào thg 2, 2025
Vợ chồng
2.0/10
Đăng tải vào 16 thg 3, 2025
Avoid at all costs! The pictures online are heavily retouched and completely misleading. The hotel looks nothing like what is advertised. Swimming Pool: It’s in the shade all day, making it uninviting and cold. Rooms & Interiors: Everything is old, worn down, and smells of damp. Service: Staff, especially at reception, were rude. I was denied all-inclusive water for my room simply because the receptionist was alone. Food: Absolutely unacceptable! Lunch consisted of two-day-old chicken from a previous dinner. It was inedible and concerning for food safety. This place is a massive disappointment. Save your money and book somewhere else!
Dịch
Tài Khoản Khách
Lưu trú vào thg 4, 2025
Khác
10.0/10
Nổi Bật
Đăng tải vào 29 thg 5, 2025
This hotel was exactly what we're looking for. Not very large but very friendly and quiet. This place is 16+ so no kids around all the time :) The staff was very polite, helpfull, funny, friendly and professional. If we did need something they helped us nothing was a problem. Our room was small, modern looking and clean. It's located in historical city center, so great location for trips. There are many good places around. Food was delicious in my opinion. Nothing to complain I would definitely go back.
Dịch
Tài Khoản Khách
Lưu trú vào thg 4, 2025
Vợ chồng
8.0/10
Rất Tốt
Đăng tải vào 18 thg 5, 2025
Lovely staff and spotlessly clean throughout with staff cleaning all the time. Good foods which changed every day so not monotonous and plenty of choices my only gripe is that being diabetic all the desserts, and there were loads, were too sweet for me, an occasional sugar free one would be helpful. The room was good, clean and mostly modern, not enough electrical points for me, good size shower, balcony with a sea view, perhaps more shelve space would be better too. Location is good near the beach and town centre with lots nearby. Only negative point for us was the 2 hours drive from the airport. This is an adult only hotel so I have to ask why is the toilet designed for a 8 year old. I have never had one so close to the ground and note to management, you only use the toilet paper when you stand up. Don’t have it located 20cm from the floor. One thing that deserves 5 stars or even more is the Spa. OMG we had a special package for sauna, water treatment and full body massage for a special price of just €25. It was so good we booked 3 more massages for the rest of the week, worth coming back just for this alone, never had one better, really good. Overall a great holiday and we are considering coming back for Christmas
Dịch
Tài Khoản Khách
Lưu trú vào thg 4, 2025
Khác
2.0/10
Đăng tải vào 7 thg 5, 2025
would not recommend this hotel best part was the friendly waiters hotel having construction work done half day no electric or water and anew hotel opposite been build till late no peace at all NO ENGLISH must say hotel was clean and spotless no amenities and no atmosphere
Dịch
Emily M
Lưu trú vào thg 8, 2024
Vợ chồng
2.0/10
Đăng tải vào 14 thg 9, 2024
**Review: Disappointing Stay at Kleopatra Atlas Hotel** I recently stayed at the Kleopatra Atlas Hotel and unfortunately, my experience was far from satisfactory. During my stay, I suffered from food poisoning, which I believe was a result of the food served at the hotel. This significantly impacted most of my 10 days there, as I was unwell for a considerable portion of the trip. To make matters worse, the quality of the rooms was equally disappointing. The room I was given was poorly maintained, with outdated furnishings, insufficient cleanliness, and a generally unwelcoming atmosphere. For a hotel that advertises itself as a comfortable getaway, the room fell far below expectations. What was even more concerning was the response from the hotel staff. When I informed them about my illness, they appeared indifferent and showed little concern for my well-being. There was no follow-up, after over 20 people fell ill, nor did they offer any assistance or compensation, which was disappointing for a hotel advertising its self as 4 stars! It’s unfortunate that the lack of care and attention to both guest health and room quality overshadowed what could have been an enjoyable stay. I hope the management takes these concerns seriously to improve both their accommodations and staff professionalism. Do not waste your money!
Dịch
6/7
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for taking the time to provide us with your valuable feedback. We apologise for the unsatisfactory experience you had during your stay. We acknowledge your comments and will work to resolve the issues you have raised in order to improve our services for future guests. In the event of a food poisoning incident, we would expect to receive at least 20% of our guests' complaints of this nature. However, we did not receive any such complaints in this instance. We apologise for the inconvenience caused by your meal outside. Guest satisfaction with our service, food and rooms is generally high, reflecting a balance of price and quality. As the most centrally located hotel in Alanya, we look forward to welcoming you again for an even better experience. Kind regards Kleopatra Atlas
Jason W
Lưu trú vào thg 2, 2025
Vợ chồng
4.0/10
Đăng tải vào 7 thg 3, 2025
If your a couple and under the age of 60 avoid this place like the plague! The hotel is filled with europeans who are rude. There is no manners from anyone, some staff are false, they are lovely to your face then talking in Turkish amongst themselves after they have spoke to you makes you very paranoid as they are looking at you when laughing! The dining room doesn’t open till 8am for breakfast i went for a touch of milk at 7:55am to make a cup of tea in my room, the hell on I had to get it was ridiculous and I still didn’t get it till the restaurant opened! no entertainment in the hotel at all!! IWILL NOT BE BACK to this hotel!! If you’re British please stay away from this hotel!!!!!!!! Absolute disgrace
Dịch
Tài Khoản Khách
Lưu trú vào thg 1, 2025
Khác
10.0/10
Nổi Bật
Đăng tải vào 19 thg 2, 2025
Very good friendly staff specially emra and gezam are very helpful staff .nice hotel very near to beach and other coffee shop and town centers.food is nice .wifi is good and very fast browsing. Room are clean and nice .I must go again becz hotel atmosphere is good .
Dịch
Mobile35610893391
Lưu trú vào thg 12, 2024
Gia đình
2.0/10
Đăng tải vào 10 thg 1, 2025
Hotel overrun by ferral youths. Didn't sleep well for two hours in 6 nights. Noise and banging doors 24/7. Same in the small swimming pool. Resident/staff unable/unwilling to do anything about it. Nothing else matters really. Never again.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest Regarding the issues you mentioned in your comment, we would like to state that we take all necessary steps to ensure a comfortable and peaceful accommodation experience in our hotel. However, no complaint has been made to any authorised unit, reception or guest relations office in our hotel regarding the complaints received from you. This is the biggest difficulty we face in resolving your complaint. Unfortunately, it is not a solution-oriented approach for our guests to express their complaints on social media in case of dissatisfaction, instead of immediately contacting the authorised units and ensuring that the problem is solved. We perceive this kind of comment as an indication of bad faith written to us, and we would like to convey that if there was no such situation in any way, it could be resolved immediately. Kind regards, Guest relations, Kleopatra Atlas Hotel
Tài Khoản Khách
Lưu trú vào thg 12, 2024
Du lịch cùng bạn bè
8.0/10
Rất Tốt
Đăng tải vào 7 thg 1, 2025
Service was very friendly and helpful. Food is turkish and very tasty. Room was big enough for sleeping and cleaning was very good. Christmastime food is special good. New Years food and entertainment were amazing. Kleopatra Atlas is my favourite hotel in Alanya at wintertime. My only hope is toilet renovation in lobbyarea.