Khách sạn Suối nước nóng tại Waikato, New Zealand

Check in was smooth and quick but changed room twice to get everything right. Our first room had urine stains on the toilet, which means this room was not properly cleaned up. That was terribly disgusting to find these spots. Also, the smart TV in the first room didn't work. Our second room was find but has no bathtub as requested. Changed to the third room and finally get the okay one with great AC, working TV and cleanness. It was our first time stayed in a 5-star hotel in NZ and was surprised the standard is quite low compared to the other 5 stars in Asia. Has small heated pool accommodating 6 people max. Swimming pool and sauna were fine but steam room didn't work. Service okay and great breakfast. Will consider the other place next time.

We loved staying here. Half price for the pool, the apartment was large and the location was excellent. We had a camper van and it was stress-free to park it. Thank you DeBretts, would definitely come back again.

I stayed here with my mum and brother in a kitchen cabin. The cabin itself was quite basic and very small – fine for one night, but it would feel too cramped for a longer stay. That said, the campsite itself is lovely and the swimming pools were an absolute highlight. We really loved them and would happily stay here again just for the pools alone. Next time, I’d definitely upgrade the accommodation to something more spacious. An on-site café would also be a great addition and would really enhance the overall experience.

A good first stop over for our campervan trip as it is 1hr away from auckland airport. We checked in after opening hours (they close pretty early) but we could easily find our way and the check in instructions were clear and easy. Plenty of flies attracted to light at the campsite. Our camper was filled with flies and spent a long time chasing them away. So do be careful when turning on the lights when moving in and out of the camper.