Đăng tải vào13 thg 11, 2025
Faridf
I stayed at the DoubleTree Luxembourg with my 80-year-old father, who is unwell and was extremely tired after a long day of travelling. Unfortunately, the room we were given was right next to the elevator motors, and the noise kept both of us awake almost the entire night. My father finally managed to fall asleep around 7:00–7:30 AM after hours of discomfort.
However, at 8:00 AM, there was a knock on our door. I opened it half-asleep, and the staff member simply said “It’s ok” and walked away. I later saw the same person again in uniform, so clearly they were a member of the hotel team. I still cannot understand why they knocked at that time, and what exactly was “ok,” especially when it was obvious the room had severe noise issues and guests could still be resting.
I shared all of this with the reception team and politely asked to speak with the manager. Instead of a brief conversation or even a quick acknowledgment, I was handed a handwritten note with the manager’s email. After travelling with an elderly parent who was in pain and exhausted, I was genuinely hoping for a bit of understanding or empathy. Even a short apology would have meant a lot at that moment.
I should mention that breakfast was also quite basic and didn’t match the DoubleTree standard I’m familiar with, so overall the stay was unfortunately far below what I usually experience with Hilton properties.
I’m writing this not to complain for the sake of complaining, but because the situation placed my father—who is already unwell—under a lot of unnecessary stress. As a loyal Hilton Honors member, this experience was difficult for me, and I sincerely hope management can review what happened and decide on an appropriate way to make this right.
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Giá mỗi đêm từ:88 €
Đăng tải vào29 thg 12, 2025
Tài khoản khách
酒店位置極佳,就在火車站對面。check-in取房時,他最初給了我們一間低層房間,窗外四周全被對面的房間包圍著,完全沒有景觀,而且是天井位置,後來我們要求換房間,因為我在Trip.com預訂的是寫著城市景觀。後來他們立即換了一間面向火車站大街的房間給我們,證明其實是有更好的景觀房間,但他們就是不先給你。房間對着大楷,晚上街上人聲嘈雜,有時會有人喧嘩大叫,或大聲嬉戲。房間面積不大,洗手間及浴室更是面積很小,洗手枱面完全不能放置物品。玻璃窗上亦有塵埃痕跡,完全不像一間名牌酒店, $2000一晚的房間有點不值。
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Giá mỗi đêm từ:196 €
Đăng tải vào20 thg 8, 2025
Tài khoản khách
設施:非常新,完善全面
衞生:乾淨整潔,沒有瑕疵
環境:就在盧森堡市區,出行非常方便,步行就可以遊玩大多數景點
服務:前台服務非常熱情周到,很貼心,大大的贊
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Giá mỗi đêm từ:184 €
Đăng tải vào6 thg 12, 2024
Tài khoản khách
Very friendly and assisting front desk staff, lobby has kids friendly play station, about 10mins walk from lux train station, room and toilet is clean and well-furnished.
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Giá mỗi đêm từ:147 €
Đăng tải vào27 thg 10, 2025
Tài khoản khách
Muito agradável, limpo e bem situado.
Só sugeria que a água do duche fosse mais quente. Pareceu-me mais morna do que quente.
De resto, nada a apontar. Fiquei muito bem impressionada.
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Giá mỗi đêm từ:105 €
Đăng tải vào21 thg 7, 2025
Tài khoản khách
Hotel was well located nearby hiking trails and other attractions. The room was very nice, and the facilities in the hotel (sauna, gym) were also great.
Breakfast was plentiful. Dinner was just ok.
generally, i would recommend this place and would stay again.
lastly its important to note: they originally tried to give me a different room than the one i had booked (of course one 'inferior'). the staff tried to say that there was nothign to be done as the platforms (such as Trip, Booking, etc) ”oversell” rooms and then the hotel can't fulfil this request .... this is the first i've come across something like this, and after some insisting, i was placed in the room i booked. still, this left a strange note for the start of my trip.
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Giá mỗi đêm từ:111 €
Đăng tải vào12 thg 12, 2024
Tài khoản khách
Khách sạn này là một phát hiện tuyệt vời. Phòng sạch sẽ và thoải mái. Được trang bị máy sấy tóc, bàn ủi, minibar và nhiều tiện nghi phòng tắm. Vị trí hoàn hảo đối diện ga tàu chính, chỉ cách trung tâm 20 phút đi bộ hoặc 5 phút đi xe điện. Nhân viên thân thiện và nhiệt tình. Nhà hàng Á n*** trong khách sạn rất ngon và giá cả phải chăng. Tôi chắc chắn sẽ quay lại đây.
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Giá mỗi đêm từ:109 €
Đăng tải vào28 thg 4, 2025
Pedro Zabala Roldán
Khách sạn tuyệt vời cho một chuyến công tác, với phòng họp và phần cứng nằm ở Quartier Châu Âu. Trong trường hợp này, tôi đã đi cùng gia đình. Phòng thật tuyệt vời và dịch vụ không chê vào đâu được.
Đề nghị!
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Giá mỗi đêm từ:157 €
Đăng tải vào23 thg 1, 2026
Randomtraveler_01
This hotel is newly built and easy to reach from both the airport and Luxembourg train station. Bus 29 provides direct access and takes about 20 minutes.
The hotel is located outside the city center, but it is modern, new, and very clean. It provides all the basic facilities needed for a comfortable stay.
Overall, it’s a good option for travelers looking for a clean, modern hotel with convenient public transport access.
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Giá mỗi đêm từ:104 €
Đăng tải vào24 thg 12, 2023
Tài khoản khách
Perfect stay, spacious rooms, great service. Very close to the city centre. Breakfast was also very good, not crazy amount of options but everything was fresh and tasty, service was awesome. For sure recommend to stay here
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Giá mỗi đêm từ:218 €